Free contact numbers

Welcome to the directory, featuring tons of hard-to-find customer service phone numbers including freephone numbers for Sky TV & Broadband, Tesco supermarkets, Asda stores, DVLA enquiries and many more British companies and government departments dealing with masses of consumers on a daily basis.

Featured Contacts

TV, Broadband & Telecoms companies

On the Phone This directory features contact numbers and further contact details for the UK’s top telecoms companies, so you can fix your broadband, phoneline or mobile contract with ease.

These telecoms companies include all the main home phone and broadband internet suppliers (such as BT, Sky, Virgin Media and TalkTalk) which often also provide digital TV as part of an all-inclusive home entertainment & communications package.

We’ve also featured the main British mobile phone networks & retailers (such as EE and O2) which are increasingly providing good 3G & 4G mobile wifi.

Using a Laptop

These telecoms companies also often provide business phone and internet services to help you get your office flying online.

Government Departments and Benefits

Inspecting with a Magnifying Glass The UK government sets various rules for the people to follow – they include paying taxes on personal income and business profits (see HMRC) and licensing fees for driving (see DVLA) and for owning a TV (see TV Licensing). But they don’t just take our money, they give a little back too! Examples of the British welfare state’s benefits systems include Employment & Support Allowance (ESA), Jobseeker’s Allowance (JSA), Tax Credits (Working Tax Credit and Child Tax Credit) and Budgeting Loans.

Supermarkets, Department Stores and Clothing retailers

Pushing a Supermarket’s Shopping Trolley The supermarkets are among the biggest retailers in the country – they’re the first choice for groceries for most of the UK’s households and these days often sell electrical products, clothes and a whole lot more, much like department stores. Order for home delivery or purchase in store!

Banks, Insurers and Financial Service providers

British Pound symbol Pretty much everyone has a bank account, and due to strict fraud protection methods, many people suffer from unexpectedly frozen accounts on a regular basis, requiring a phone call to settle things every time. Lots of us also use online banking and telephone banking services. Whatever your reason for wishing contact your bank or financial services company, just give them a call for a speedy resolution using the most appropriate number in our comprehensive directory. Most banks offer a fully-staffed customer service helpline during standard working hours as well as an automated telephone banking helpline available 24/7 with basic self-service functionality.


Parcel Delivery Gone are the days when everyone uses the state-managed postal service for sending all letters and parcels around town, country and world. After hundreds of years of public service, Royal Mail is now a completely independent organisation trading on the London Stock Exchange and is facing ever-stiffer competition from nouveau private couriers such as Yodel and DPD.

Airlines and Travel Agents

Flying a Plane It’s never been easier to fly anywhere in the world for a weekend or multi-week holiday, business trip or to permanently emigrate. Some airlines are cheaper than othes – the budget airlines usually offer flights much cheaper than the more expensive ones but the premium lines tend to have better safety records as well as a larger range of classes to suit wealthier passengers.

Energy & Water suppliers

Call costs

How much do 0300, 0330, 0333 & 0345 numbers cost to call?

All 01 and 02 and 03 numbers are generally identical – they are equal to the standard rate for calling a landline/geographic number from within the UK.

Although, some special charity helplines may be free on some tariffs, but that’s just an odd exception to the rule.

And if calling from abroad it’s usually cheaper to call an 01 or 02 number. But generally 03 is equal to 01 and 02 when calling in the UK.

All these numbers are generally also compatible with inclusive free minutes packages, where as 084 & 087 (business rate) and 09 & 118 (premium rate) numbers generally aren’t compatible with free minutes allowances. Of course there may be exceptions, as it’s at the discretion of your phone company whether they offer an unusual free-calls promo for business-rate numbers, but it’s a legal requirement by Ofcom that 03 numbers are charged no more expensively than 01 & 02 numbers are (within the UK).

We can’t tell you a specific number of pence per minute charged, though, because that varies depending on your choice of network operator / service provider and your specific tariff / contract terms with them.

To learn more about the costs associated with calling different types of phone numbers in the UK, check out our comprehensive guide to different phone number prefixes.