Contact Lidl on 0870 025 0264 (13p/min + access charge) or call them for free on their freephone customer service helpline number 0800 977 7766. Alternatively, check out the various department-specific phone numbers for Lidl supermarkets listed below.
Lidl Customer Services – 0800 977 7766
Phone Lidl Customer services for free by calling their freephone contact number 0800 977 7766 or alternatively phone their local-rate helpline 0370 444 1234. Furthermore you can call 0870 025 0264 (this number is charged at 13p per minute) to reach their friendly support staff so provides you with an alternative for calling Lidl. These are the main general enquiries helplines for Lidl so you should call either 0800 977 7766, 0870 025 0264 or 0370 444 1234 to check in-store product availability, to find out about accessibility at your nearest Lidl store or to get a refund for a product you have purchased from Lidl. These helplines are open Monday-Saturday 8am-9pm and Sunday 9am-7pm, however please be aware that these Lidl contact numbers may be closed or operate reduced operating hours on bank holidays.
Calls to Lidl’s freephone customer service number 0800 977 7766 are free from all UK phones and calling 0370 444 1234 will cost the same as a normal local UK call to 01 or 02 area code phone numbers.
Lidl Photos – 0330 606 0754
Contact Lidl Photos general enquiries by calling their local-rate phone number 0330 606 0754. You should call this helpline if you are having technical difficulties with the Lidl Photos website, to change a Lidl Photos order or to track a delivery. You can also call 0330 606 0754 if you are having problems logging in to your Lidl Photos account and if you need to change your username or password. 0330 606 0754 is open Monday-Friday 8am-6pm, so please be aware that this helpline is closed on weekends and bank holidays. Furthermore you can email Lidl photos in order to upload photos or for general enquiries by using their dedicated photos email address firstname.lastname@example.org.
Complain to Lidl – 0208 971 1100
Phone Lidl to make a complaint by calling their official head office contact number 0208 971 1100. Lidl first advise you call their customer service helpline 0800 977 7766 to see if your complaint can be resolved by an advisor on the phone but if your complaint is unresolved after doing this you should call their head office on 0208 971 1100. You can also send your complaints straight to Lidl head office by using this official postal address:
Lidl Complaints Department,
19 Worple Road,
Helpful List of Lidl Phone Numbers
Helpline Opening Times
|Lidl Customer Services||0800 977 7766 & 0370 444 1234||8am-9pm Monday-Saturday and 9am-7pm Sunday|
|Lidl Photos||0330 606 0754||8am-6pm Monday-Friday|
|Lidl Head Office (Complaints)||0208 971 1100||8am-9pm Monday-Saturday and 9am-7pm Sunday|
Alternative Ways to Contact Lidl
Contact Lidl Online
Contact Lidl online by filling out a detailed contact form on their official help website https://ssl.lidl.co.uk/en/customer-service-contact-form-uk.htm or alternatively you can send an email to their main customer services address email@example.com. Alternatively if you are looking to get a job at Lidl you can email their dedicated careers email address firstname.lastname@example.org to enquire about what positions are available at Lidl and to track your job application.
Lidl Store Finder
Please use the official Lidl store finder http://www.lidl.co.uk/en/785.htm to locate your nearest Lidl shop and to plan your route to your nearest store. You can also use this store finder to get the contact details of any of Lidl’s 600+ UK stores.
Write to Lidl
If you would prefer to write to Lidl for general enquiries or to send pictures/documents relevant to a refund claim by using their official postal address:
Lidl UK Customer Services,
19 Worple Road,
Lidl Social Media
Lidl are one of the leading discount retailers in the UK and Europe and as such they have a number of different contact options, including pages on some of the world’s most famous social media sites. Links to their official social media pages can be found here:
- Facebook: https://www.facebook.com/lidluk
- Twitter: https://twitter.com/LidlUK
- YouTube: https://www.youtube.com/user/lidlukofficial
- LinkedIn: https://www.linkedin.com/company/lidl-uk-gmbh
- Instagram: https://www.instagram.com/lidluk/
The Lidl App is a useful tool for iPhone and Android customers to receive Lidl offers, scan product barcodes for price information in-store and to contact Lidl at the touch of a button. To download the Lidl app please go to https://play.google.com/store/apps/details?id=de.sec.mobile if you are an Android customer or alternatively go to https://itunes.apple.com/gb/app/lidl-all-our-offers-leaflets/id398474140 if you are an iPhone user.