Disability Living Allowance (DLA): 0345 605 6055

Phone Disability Living Allowance (DLA) via their contact number 0345 605 6055 at standard rate to notify them about a change in your condition that will affect your payments.

Existing DLA Claimants – 0345 605 6055

Phone DLA about your existing case by calling their local-rate contact number 0345 712 3456 to notify them about a change in your circumstances that will affect your benefit payments, such as a change to your health or an increase in your care requirements. Moreover you should phone this helpline to let them know if you have moved address or you would prefer to have your benefits paid into a different account. You will only be able to use this service if you were born on or before 8th April 1946 as DLA has been phased out for the majority of UK citizens and replaced with the personal independence payment (PIP). Furthermore you should call their helpline if you would prefer to receive your Disability Living Allowance in an alternative format such as braille, audio CD or large-print. If you require the use of textphone services for the hard-of-hearing you can dial their dedicated phone number 0345 604 5312.

Attendance Allowance – 0345 605 6055

If you haven’t claimed DLA before and you are a UK resident aged over 65 you will be able to claim Attendance Allowance if you have a physical or mental disability that means you require some form of care to allow you to live independently. Additionally you should phone this number if you already claim Attendance Allowance and your condition deteriorates to the extent you need to claim more to accommodate your new care needs. Furthermore if you require an assessment of your health needs before you can claim Attendance Allowance you can call this number to book an assessment or reschedule your meeting.

Claim Disability Living Allowance (DLA) – 0345 712 3456

Contact the UK government to make a new claim for Disability Living Allowance (DLA) by calling their national telephone number 0345 712 3456 if you are calling on behalf of a child aged under 16 who requires extra care or has walking difficulties. New DLA cases are only open to children as this benefit has been replaced by Personal Independence Payment (PIP) for the majority of UK adults. As well as making a claim you should phone 0345 712 3456 to manage your child’s existing case, such as reporting a change in their health that will affect how much money you receive through the Disability Living Allowance.

Personal Independence Payment – 0345 850 3322

The Disability Living Allowance (DLA) has been recently discontinued for the majority of UK citizens and replaced by the Personal Independence Payment (PIP). If you are claiming the PIP benefit and you would like to report an improvement or deterioration in your health you should call their national helpline 0345 850 3322 to officially notify them and get your PIP benefits adjusted accordingly. If you are hard-of-hearing or have a serious speech impediment you can use their dedicated textphone service by calling their 0345 601 6677 number from your textphone or minicom device.

PIP Claims – 0800 917 2222

Contact the PIP claims department for free on their freephone number 0800 917 2222 to claim PIP if you are not eligible for the Disability Living Allowance (DLA) as you are aged over 65 or you are calling on behalf of a child under 16. Furthermore you can call this helpline to arrange an assessment of your needs so that you can get the correct amount of money paid to help you with your care needs. You can also apply for Personal Independence Payments by post by sending your letter of request to their official postal address:

Personal Independence Payment – New Claims,
Post Handling Site B,
WV99 1AH,
United Kingdom.

DLA Appeals – 0345 605 6055

Phone 0345 605 6055 to appeal a decision to reduce or cut your Disability Living Allowance (DLA) payments.  You must call this number if you want to complain about a decision that affects your DLA payments in order to get ‘mandatory reconsideration’, which forces them to look again at their decision to cut your benefits. If mandatory reconsideration is unsuccessful in getting them to change their DLA decision you can take them to court by appealing to the Social Security & Child Support Tribunal. To do this you should download the SSCS1 form from the Department for Work & Pensions and sending it to one of their official postal addresses below after completing it, depending on where in the UK you live.

Appeals centre for residents in England & Wales
HMCTS SSCS Appeals Centre,
PO Box 1203,
BD1 9WP,
United Kingdom.
Appeals centre for residents in Scotland
HMCTS SSCS Appeals Centre,
PO Box 27080,
G2 9HQ,
United Kingdom.

Important Phone Numbers for Disability Living Allowance (DLA) Claimants

Department UK Phone Number
Existing DLA claimants, new Attendance Allowance claims & DLA appeals 0345 605 6055
Claim Disability Living Allowance (DLA) 0345 712 3456
Existing PIP claimants 0345 850 3322
Claim Personal Independence Payment (PIP) 0800 917 2222

Disability Living Allowance (DLA) Postal Addresses

The Department for Work & Pensions also runs a number of official postal addresses as well as operating a number of telephone helplines, helping you to make general enquiries & benefits claims in writing. Please use the postal addresses provided below depending on which is most relevant to your DLA case.

Postal address for DLA claimants born on or before 8th April 1948
Disability Living Allowance DLA65+,
Mail Handling Site A,
WV98 2AH,
United Kingdom.
Postal address for DLA claimants aged under 16
Disability Benefit Centre 4,
Post Handling Site B,
WV99 1BY,
United Kingdom.
Postal address for Attendance Allowance claimants
Attendance Allowance Unit,
Mail Handling Site A,
WV98 2AD,
United Kingdom.