Nationwide: 0843 515 8100 or 0800 30 20 11

Phone Nationwide customer services for free by calling their freephone contact number 0800 30 20 11 or call 0843 515 8100 at 7p per minute + service charge to discuss your current account, credit card, mortgage and car insurance policy.

 

Customer services

Nationwide Debit Card

Call Nationwide Building Society on their freephone contact number 0800 30 20 11 for customer services and specific enquiries about your Flex current account. Therefore you should call this helpline if you would like to extend your overdraft, transfer funds from your account into a different fund and to check what rewards are available with these products. Furthermore if you aren’t an existing account holder you can phone their personable customer care staff to open a new account, where you can also apply for a student account with preferential rates if you are studying at university or college.

Moreover you can call this helpline to arrange an appointment at one of their UK branches to discuss your account with a trained financial advisor, for example if you would like to close your account or add another account holder thus creating a joint fund. This is also their main telephone banking helpline, thus if you would like to get a live update on the exact balance of your account then you should call this number. Similarly if you require technical support whilst using their online banking platform you can dial this helpline for troubleshooting advice, where their specialist team can also reset your username and password in the event you have forgotten these login details.

The Nationwide Building society freephone number 0800 30 20 11 is free to call from all UK landline and mobile telephones, it is also open for 24 hours a day however be aware that outside of office opening hours this will be an automated service where you can leave them a message. If you have enquiries relating to their FlexPlus and FlexDirect accounts you should consult the helpful table below to identify the correct contact number for you to call.

 

Nationwide current account contact numbers

Current account department Phone number
Customer services – UK 0800 302 011
Customer services – international +44 1793 656 789
Open a new account 0800 30 20 10
FlexPlus accounts – UK 0800 11 88 55
FlexPlus accounts – international +44 1793 541 200
FlexDirect accounts – UK 0800 357 357
FlexDirect accounts – international +44 1793 656 789

 

Nationwide credit cards – 0800 055 6611

Contact Nationwide for free by calling their freephone telephone number 0800 055 6611 to pay your credit card bill or by contrast to request an increase in your borrowing limit. If your card has been lost or stolen you must phone this helpline as quickly as possible to report it as missing in order to prevent it from being used to make fraudulent transactions.

Alternatively you can apply for a credit card by calling their dedicated applications phone number 0800 30 20 10 where you can also find out the APR interest rates which will have an effect on your regular repayments. Both of these credit card helplines are free of charge from any UK landline or mobile phones, however calls from payphones may not be accepted.

 

Nationwide credit card phone numbers – a short summary

Department Contact number
Customer services – UK 0800 055 6611
Customer services – international +44 247 643 8997
Apply for a Nationwide credit card 0800 30 20 10
Lost & stolen credit card – UK 0800 055 6622
Lost & stolen credit card – international +44 247 643 8996

 

Savings accounts – 0800 30 20 11

Phone the primary Nationwide customer service contact number 0800 30 20 11 to open a new savings account, to deposit money into your account and to check when you are allowed to withdraw money from your ISA without affecting your accrued interest. Furthermore if you would like to take out all the funds held in your savings account and therefore close it you can call this helpline to make the appropriate arrangements. Please note that if you hold a MySave account you should call their dedicated freephone number 0800 464 3015 which is also free to call from any UK landline or mobile.

 

Nationwide savings contact numbers

Department Telephone number
Customer services – UK 0800 30 20 11
Customer services – international +44 179 365 6789
MySave enquiries 0800 464 3015

 

Loans – 0800 545 3000

Phone Nationwide to apply for a loan by calling their freephone contact number 0800 545 3000, where you can also get an update on how much you are in arrears by if you have already borrowed money from the building society. You should also call this number if you are experiencing financial difficulties which is affecting your ability in making your regular repayments as their helpful advisors may be able to extend your borrowing terms or allow you to borrow more money. By contrast if you are able to pay off your loan you can call this helpline for advice in how to transfer the necessary finances. If you are calling Nationwide from abroad regarding your loan repayments you can call their international contact number +44 179 365 6789, although this isn’t free to call and the exact cost of phoning this overseas helpline will depend on which country you are calling from.

 

Nationwide mortgages – 0800 30 20 11

Phone the Nationwide mortgage department for free by calling their freephone contact number 0800 30 20 11 to apply for a mortgage or to remortgage your property. You can also call their advisors to borrow more on your mortgage, however this will mean you will be paying it back over a longer period of time. If you are moving house you must call this number to transfer your mortgage to your new property else you may be hit by a fine as well as continuing to pay off your debt on your previous home. Lines are open from 8am-8pm Monday-Friday and 9am-5pm Saturday so please note this helpline is closed on Sundays as well as UK bank holidays.

 

Nationwide mortgage department phone numbers – full list

Mortgage department Contact number
Customer services 0800 30 20 11
Switching to a Nationwide mortgage 0800 171 2371
Moving home 0800 171 2370
Borrow more on your Nationwide mortgage 0800 121 74 66
Apply for a mortgage – first time buyers 0800 121 6949
Apply for a mortgage – new home 0800 171 2368
Apply for a mortgage – track your application 0800 464 3000
Remortgage your property 0800 171 2369

 

Nationwide home insurance – 0800 051 0234

Call Nationwide for free on their freephone contact number 0800 051 0234 for general enquiries about your home insurance policy and to get a quote for protecting your property. Similarly if you have valuable items you can add these to your cover as contents insurance, therefore you should notify them if you want to protect these precious items. In the unfortunate event that your house is beset by fire, flooding or a burglary you can make a claim on your home insurance policy by calling the relevant number from the table below.

 

Contact numbers for Nationwide home insurance – all at once

Department Phone number
Customer services 0800 051 0234
Get a quote for your home cover 0800 141 2162
Make a claim 0800 051 0216
24-hour emergency helpline 0800 464 3025
Legal assistance 0800 464 3026
Counselling, tax and health advice 0800 464 3131

 

Car insurance – 0800 028 5688

Phone 0800 028 5688 to contact Nationwide for free about your car insurance policy, this freephone number will connect you with one of their specialist advisors who will help you to cover your vehicle against accidents and breakdowns. Similarly if you aren’t an existing policyholder you can phone this helpline to get a quote for their motor policies, where you will get a breakdown of your monthly premiums. Furthermore you can also get cover for roadside assistance and windscreen damage, including both chips and cracks. You can call the car insurance freephone number 0800 028 5688 any time between 8am-9pm Monday-Friday, 8am-5pm Saturday and 9am-5pm Sunday although there may be reduced opening hours on UK bank holidays.

 

Full list of Nationwide car insurance phone numbers

Department Contact number
General enquiries 0800 028 5688
Make a claim – UK 0800 028 57 99
Make a claim – international +44 1202 731 167
Track an existing claim 0800 028 57 73
Get a quote 0800 756 8850
Autoglass windscreen repair 0800 011 39 80
Breakdown cover – UK 0800 756 8997
Breakdown cover – international +44 1202 55 5372

 

Travel insurance – 0800 051 0164

Contact Nationwide travel insurance for free by calling their freephone number 0800 051 0164 provided you are a FlexPlus or FlexAccount customer. If you have previously travelled with cover from this building society you can call this helpline to renew your policy. You should also notify them as soon as possible if you need to cancel your travel insurance if you are unable to fly on the dates specified. Please examine the table below if you need emergency assistance or if you need to make a claim in the event of a hotel cancellation.

 

Nationwide travel insurance contact numbers – a summary

Department Phone number
Customer services & non-emergency claims (UK) 0800 051 0164
Customer services & non-emergency claims (international) +44 179 365 6789
UK emergency assistance – FlexAccount customers 01413 490 109
UK emergency assistance – FlexPlus customers 01413 490 288
International emergency assistance – FlexAccount customers +44 1413 490 109
International emergency assistance – FlexPlus customers +44 1413 490 288

 

Appointments – 0800 328 7812

Book a free appointment with a Nationwide financial advisor by calling their freephone contact number 0800 328 7812, where you can discuss your borrowing such as a loan or mortgage. You can also consult with their specially trained team about their investment funds and savings ISAs. Similarly if you have already deposited money into their funds you can speak to them about how the particular account is performing and your return of investment (ROI). This helpline is open from 8:30am-7:30pm Monday-Friday and 9am-12:30pm so please note you will be unable to arrange an appointment on Sundays.

 

Complaints – 0800 302 015

Contact Nationwide to make a complaint by calling their dedicated freephone number 0800 302 015 where you can voice your dissatisfaction about how they have handled your finances and if you believe you have been unfairly denied a mortgage or loan. Alternatively if you would prefer to write a letter of complaint then you can send them to their dedicated postal address below, please remember not to include any account details other than your full name and address.

The Complaints Team,
Nationwide Building Society,
NW 2020,
Swindon,
SN38 1NW,
United Kingdom.

 

Nationwide Building Society phone numbers – all in one

Department Contact number
Current accounts – customer services (UK) 0800 302 011
Current accounts – customer services (international) +44 1793 656 789
Current accounts – Open a new account 0800 30 20 10
Current accounts – FlexPlus (UK) 0800 11 88 55
Current accounts – FlexPlus (international) +44 1793 541 200
Current accounts – FlexDirect (UK) 0800 357 357
Current accounts – FlexDirect accounts (international) +44 1793 656 789
Nationwide credit cards – customer services (UK) 0800 055 6611
Nationwide credit cards – customer services (international) +44 247 643 8997
Nationwide credit cards – applications 0800 30 20 10
Nationwide credit cards – lost & stolen cards (UK) 0800 055 6622
Nationwide credit cards – lost & stolen cards (international) +44 247 643 8996
Savings accounts – customer services (UK) 0800 30 20 11
Savings accounts – customer services (international) +44 179 365 6789
Savings accounts – MySave enquiries 0800 464 3015
Loans – UK 0800 545 3000
Loans – international +44 179 365 6789
Nationwide mortgages – customer services 0800 30 20 11
Nationwide mortgages – switching 0800 171 2371
Nationwide mortgages – moving home (existing customers) 0800 171 2370
Nationwide mortgages – increase your borrowing 0800 121 74 66
Nationwide mortgages – applications (first time buyers) 0800 121 6949
Nationwide mortgages – applications (moving to a new home) 0800 171 2368
Nationwide mortgages – applications (track an application) 0800 464 3000
Nationwide mortgages – applications (remortgaging) 0800 171 2369
Home insurance – customer services 0800 051 0234
Home insurance – get a quote 0800 141 2162
Home insurance – make a claim 0800 051 0216
Home insurance – emergency helpline 0800 464 3025
Home insurance – legal assistance 0800 464 3026
Home insurance – counselling, tax and health advice 0800 464 3131
Nationwide car insurance – general enquiries 0800 028 5688
Nationwide car insurance – claims (UK) 0800 028 57 99
Nationwide car insurance – claims (international) +44 1202 731 167
Nationwide car insurance – track an existing claim 0800 028 57 73
Nationwide car insurance – quotes 0800 756 8850
Nationwide car insurance – Autoglass windscreen repair 0800 011 39 80
Nationwide car insurance – breakdown cover (UK) 0800 756 8997
Nationwide car insurance – breakdown cover (international) +44 1202 55 5372
Travel insurance – customer services & non-emergency claims (UK) 0800 051 0164
Travel insurance – customer services & non-emergency claims (international) +44 179 365 6789
Travel insurance – UK emergency assistance (FlexAccount) 01413 490 109
Travel insurance – UK emergency assistance (FlexPlus) 01413 490 288
Travel insurance – international emergency assistance (FlexAccount) +44 1413 490 109
Travel insurance – international emergency assistance (FlexPlus) +44 1413 490 288
Make an appointment 0800 328 7812
Complaints 0800 302 015

Nationwide Head Office Exterior

 

Alternative ways to contact Nationwide

You can contact Nationwide through a number of methods without calling their telephone helplines, these include email accounts, postal addresses and social media profiles.

 

Write to Nationwide

If you would prefer to write to Nationwide you can send your letters of enquiry to their UK head office directly using the Swindon postal address which is provided below, however please note that you are more likely to get a faster response if you call or email them. Please remember not to include any sensitive account information in your letters as this could be used by fraudsters to access your money.

Nationwide Building Society,
Nationwide House,
Pipers Way,
Swindon,
SN38 1NW,
United Kingdom.

 

Email address

You can also email Nationwide Building Society by using their customer service email address customer.services@nationwide.co.uk, however you may be able to get a faster response by going to their online messaging portal where you can direct your enquiry to the exact department that you wish to contact.

 

Connect with Nationwide on social media

Social media has become a useful tool for major financial institutions such as Nationwide Building Society in connecting with their customers, helpline them to manage their current accounts and loans. Links to their official social media profiles can be found in the handy list below.

See Nationwide’s posts on Facebook
www.facebook.com/NationwideBuildingSociety
Send a Tweet to Nationwide via their Twitter customer service help-desk
twitter.com/AskNationwide
Add Nationwide to your inner circle on Google+
plus.google.com/+NationwideBSocietyUK
Watch their promotional videos on YouTube
www.youtube.com/user/NationwideBSocietyUK
Check out the Nationwide profile page on LinkedIn
www.linkedin.com/company/nationwide-building-society