Phone Aldi customer services for free by calling their freephone contact number 0800 042 0800 or reach this general enquiries team by dialling 0843 504 7244 (calls cost 7p per minute plus access charge) to discuss a food and photo order.
Aldi Customer Services – 0800 042 0800
Contact Aldi on their freephone phone number 0800 042 0800 to speak to a customer service advisor for free. However if this line is busy you can also attempt to reach them on 0843 504 7244 which will cost 7p per minute to call from any UK landline plus access charges. These are the main general enquiries helplines for Aldi which you should phone if you have a query about stock availability, if you want to give feedback to Aldi or if you want to get a refund for a product that you have bought in store. If you are contacting Aldi about a product then please retain the receipt and the product packaging to ensure your enquiry is dealt with as quickly as possible
0800 042 0800 is also the main contact number for Aldi’s online service, therefore if you want to change or cancel an Aldi.co.uk order, change your delivery time or provide delivery instructions to the Aldi driver then please call this helpline.
0800 042 0800 is free to call from all UK phones and is open Monday-Saturday 8am-9pm and Sunday 9am-7pm, however please be aware that this Aldi helpline may operate reduced opening hours on bank holidays. If you would prefer to email Aldi customer services please use their official email address firstname.lastname@example.org.
Aldi Photo Service – 0800 0835 882
Contact the Aldi Photo Service for free by calling their freephone phone number 0800 0835 882. You should call this Aldi helpline if you need technical support with the Aldi photo website or your account, to track or change a photo order or change the delivery time of your order. You can also call their 0800 0835 882 phone number to get information on Aldi photo delivery charges, photo prices and usual shipping times. If you would prefer to contact the Aldi Photo Service online then please fill out an official email form at http://www.aldiphotos.co.uk/contact/, and for general FAQs and helpful tips please go to the dedicated photo help website at http://www.aldiphotos.co.uk/help-faq/.
Aldi Careers – 0845 835 4424
Phone the Aldi recruitment team on their business-rate contact number 0845 835 4424 to speak to an Aldi careers advisor. You can call this careers enquiries helpline to ask about the jobs available at Aldi, including industrial placement, apprentice roles, head office jobs and logistics careers. You should also phone 0845 835 4424 to check on the progress of your Aldi application or to inform Aldi that you are unable to make an interview date. You can also email Aldi Careers using their official recruitment email address email@example.com.
If you are having technical difficulties with the Aldi Careers website please call their dedicated technical support phone number 0844 800 9386 or email your troubleshooting enquiry to firstname.lastname@example.org.
Aldi Complaints – 01827 711 800
Phone Aldi to make a complaint by calling their customer service contact number 0800 042 0800 or complain to Aldi head office directly by calling 01827 711 800. These phone numbers are suitable for all Aldi complaints, such as in-store complaints and complaints about an Aldi product. You can also email customer services to make a complaint to Aldi by using their official email address email@example.com or alternatively you can write to Aldi’s UK head office to complain by sending your letter of complaint to this postal address:
Aldi Head Office – Complaints,
If you are not happy with the resolution to your complaint that Aldi offers or you are dissatisfied with how they handled your complaint you should call 0203 137 8268 to escalate your complaint to The Retail Ombudsman which is the official Alternative Dispute Resolution service for Aldi UK. You can also refer your Aldi complaint to The Retail Ombudsman online by using their official email address firstname.lastname@example.org or website www.theretailombudsman.org.uk. Finally you can also refer your complaint to The Retail Ombudsman by writing to their official postal address:
The Retail Ombudsman,
33 floor Euston Towers,
286 Euston Road,
List of Important Aldi UK Phone Numbers
UK Phone Number
|Aldi Customer Service||0800 042 0800|
|Aldi Photo Service||0800 0835 882|
|Aldi Careers||0845 835 4424|
|Aldi Complaints||01827 711 800|
Other Ways to Contact Aldi
Aldi Store Finder
Please use the official Aldi Store Finder https://www.aldi.co.uk/store-finder to locate your nearest Aldi store or get the contact details for any of Aldi’s 550+ UK stores.
Contact Aldi Online
If you would prefer to contact Aldi online please fill out a detailed contact form for the department you wish to contact on their official help website https://customerservice.aldi.co.uk/contact or alternatively you can send an email to their main customer services email address email@example.com.
Aldi Social Media
Aldi is one of the leading international discount supermarkets, operating over 550 stores in the UK alone and over 10,000 worldwide, as such they maintain a strong presence on the most popular social media networks. Official links to Aldi’s UK social media pages can be found below.
- Facebook: https://www.facebook.com/AldiUK.
- Aldi Scotland Facebook: https://www.facebook.com/aldiscotland.
- Twitter: https://twitter.com/AldiUK.
- YouTube: https://www.youtube.com/user/AldiUK.
- Instagram: https://www.instagram.com/aldiuk/.
- Pinterest: https://www.pinterest.com/aldiukstores/.
- LinkedIn: https://www.linkedin.com/company/aldi-uk.
Write to Aldi
To write to Aldi please send your general enquiries letter to their official head office postal address below, however please be aware that you will get a faster response if you contact Aldi by phone or online.