Contact Santander customer services for free on their freephone phone number 0800 9 123 123 for personal & business account enquiries, where you can also get a home insurance quote.
Santander customer services – 0800 9 123 123
Contact the customer care helpdesk at Santander on their UK freephone number 0800 9 123 123 for free to make general enquiries about your current account, including whether you are eligible to recieve cashback bonuses if you are a 123 accountholder. Therefore you can manage your account by requesting an increase in your overdraft limit, adding a new accountholder to form a joint account and to close it providing all debts have been paid off.
Moreover you can also reach their automated telephone banking service by dialling this number thus allowing you to check your balance and transfer your money from the comfort of your own home. You can also perform these account management functions using their online service, therefore if you need technical support when entering your login details including your username or password you should call their friendly staff for troubleshooting tips.
You should also call this helpline immediately if you suspect that either your Santander credit or debit card is missing so that they can cancel it in order to prevent it from being used by criminals. This helpline applies to both credit and debit cards, thus you can call this number for information on what forms of ID you require so that you can withdraw money from their branches without your card.
Calls to the Santander customer service phone number 0800 9 123 123 are free of charge from all UK landline and mobile telephones, please note that you may still be charged if you call this helpline from a payphone. Lines are open 24 hours a day, seven days a week although an automated service is in effect outside of conventional bank branch opening times.
Phone Santander from abroad – +44 1908 237 963
If you would prefer to contact Santander from outside the UK please phone their international helpline number +44 1908 237 963 to manage your current account finances from abroad. This overseas number is open 24 hours a day seven days a week so that you can report emergencies to them from overseas such as losing your debit card. However unlike the equivalent UK-only number this is not a freephone service so you will have to pay a charge when phoning this number, the exact cost will depend on which country you are calling Santander from.
Credit card enquiries – 0800 389 9905
Call Santander for free to enquire about your credit card on their freephone contact number 0800 389 9905 where you enquire about the APR interest rates which currently affect your card. If you aren’t an existing customer you can also phone this number to apply for a credit card, however be aware that your eligibility is dependent on your previous financial history. By contrast if you would like to close your credit account you can phone this helpline for details about making the requisite balance transfer. Lines are open between 8am-9pm Monday-Friday and 8am-4pm Saturday, therefore please note that you will be unable to call the Santander credit card hotline on Sundays as well as UK bank holidays.
Santander credit card phone numbers – at a glance
| Credit card department | UK contact number |
|---|---|
| General enquiries & applications | 0800 389 9905 |
| Online technical support | 0800 181 4181 |
| Card Protection enquiries (7p/min + access charge) | 0844 848 2914 |
Mortgages – 0800 917 5630
Contact Santander on their freephone telephone number 0800 917 5630 for free to arrange an appointment in your local branch in order to discuss your mortgage. You should do this if you would like to borrow more against the value of your property or you are struggling to make your regular repayments. Moreover if you would like to remortgage your house to release capital you can phone this helpline for a valuation on how much money you will receive. You should also call this number to apply for a Santander mortgage, where you may be eligible for special discounts if you are a first-time buyer. Similarly if you are moving house you should call this helpline to inform Santander so that your monthly repayments can be adjusted accordingly.
Mortgages – Santander phone numbers
| Department | Contact number |
|---|---|
| Customer services | 0800 917 5630 |
| Apply for a mortgage | 0800 068 6064 |
| Book an appointment – telephone | 0800 092 3881 |
| Book an appointment – in-branch | 0800 085 1497 |
| Online support | 0800 917 9170 |
Santander savings and investment accounts – 0800 389 9875
Phone Santander for advice about your savings & investment accounts by calling their dedicated freephone contact number 0800 389 9875, where you can confirm the annual interest rates which apply to these products to help you grow your money. Similarly you can phone this department for advice on when you can withdraw money from your ISA account as some savings products have limits on how often you can take funds out. You should also call this helpline to contact a financial advisor to discuss which saving account would be most appropriate for your needs and income.
Savings & investment contact numbers – in short
| Department | Santander phone number |
|---|---|
| Customer services | 0800 389 9875 |
| Santander bonds | 0800 092 2212 |
| ISA accounts | 0800 587 2764 |
| eSaver & Instant Access enquiries | 0800 032 4601 |
| Reward & Branch Savings accounts | 0800 032 4604 |
| Investment account enquiries | 0800 328 1328 |
Bereavement & probate enquiries – 0800 587 5870
Contact specially-trained Santander advisors for bereavement support on their freephone helpline number 0800 587 5870 for advice on how to settle the financial affairs of a deceased loved-one. You can also phone this number for sensitive details on what probate information you will need to supply such as death certificates so that money and property can be transferred to those named in the deceased’s will. If you need to send them documents relevant to probate enquiries such as your ID please use their dedicated postal address:
Santander Bereavement Centre,
PO Box 524,
Bradford,
BD1 5ZH,
United Kingdom.
Santander personal loans – 0800 876 6386
Phone Santander to manage your personal loan by calling their freephone contact number 0800 876 6386 for free from any UK landline or mobile telephone. You can call this helpline to extend the amount you borrow or by contrast to pay off your loan early by paying in money from another account. You should phone this number immediately if you are in financial difficulties meaning that you are struggling to make your monthly repayments, as their sensitive team of advisors may be able to extend your payment deadline.
Santander loan telephone numbers – full summary
| Department | Phone number |
|---|---|
| Personal loans | 0800 876 6386 |
| Car finance enquiries (13p/min + access charge) | 0871 200 4150 |
| Apply for a loan | 0800 028 4055 |
Santander home insurance – 0345 030 7767
Contact Santander home insurance on their UK phone number 0345 030 7767 to get a quote for your property protection and to upgrade your policy by adding contents cover on your valuable items. You should also phone this number if your policy has expired and you would therefore like to renew it, however your premiums are likely to change on the new document. Similarly if you would like to move home you should call this helpline for details on how you can either transfer your insurance to your new address or cancel it, although there will likely be charge for early cancellation. In the unfortunate case that your property has been hit by fire, theft or flooding you can make a claim on your home insurance by calling the correct phone number from the table below.
Calls to the Santander home insurance contact number 0345 030 7767 are charged at identical rates to 01 and 02 area code numbers, which means you will pay an access fee to your provider as well as the aforementioned per-minute rate which varies depending on when you make the call. Alternatively if you have free inclusive minutes on your landline or mobile tariff you can use these phone Santander for free as these can be used on calls to national 03 numbers.
Santander home insurance phone numbers – in summary
| Home insurance department | Santander contact number |
|---|---|
| Customer services | 0345 030 7767 |
| Get a home insurance quote | 0800 169 4905 |
| Make a claim – general claims (policy underwritten by Aviva) | 0345 301 0661 |
| Make a claim – emergency cover (policy underwritten by Aviva) | 0345 030 7769 |
| Make a claim – legal advice (policy underwritten by Aviva) | 0345 030 7770 |
| Make a claim – family legal protection (policy underwritten by Aviva) | 01775 764 176 |
| Make a claim – general claims (Santander Options Home Insurance) | 0344 209 0491 |
| Make a claim – family legal protection (Santander Options Home Insurance) | 0344 209 0489 |
| Make a claim – home assistance (Santander Options Home Insurance) | 0344 209 0490 |
| Make a claim – Santander additions policy (underwritten by Ageas) | 0370 241 2719 |
| Make a claim – Santander additions policy (underwritten by Aviva) | 0800 012 345 |
| Make a claim – Santander additions policy (underwritten by RSA) | 0121 275 2691 |
| Make a claim – general claims (policy underwritten by National & Provincial Building Society) | 0800 085 1725 |
| Make a claim – legal advice (policy underwritten by National & Provincial Building Society) | 0345 030 7920 |
Car insurance – 0800 975 2623
Phone Santander for free on their car insurance freephone contact number 0800 975 2623 to get a quote for your vehicle protection, to renew a previous policy and to add optional extras to your cover such as roadside assistance. New policyholders can also call this helpline to notify the bank that they are eligible to receive no claims discount on their monthly premiums as a result of their previous safe driving record. If your car has been involved in an accident or you have broken down at the roadside you should phone the appropriate number from the list of Santander car insurance contact numbers below, depending on when you took out your policy.
Santander car insurance phone numbers – full summary
| Department | Contact number |
|---|---|
| Customer services & quotes | 0800 975 2623 |
| Make a car insurance claim – general claims (policy taken out after 1st March 2015) | 0344 854 9823 |
| Make a car insurance claim – windscreen claims (policy taken out after 1st March 2015) | 0330 018 4248 |
| Make a car insurance claim – legal advice (policy taken out after 1st March 2015) | 0344 854 9823 |
| Make a car insurance claim – replacement courtesy car (policy taken out after 1st March 2015) | 0344 854 9823 |
| Make a car insurance claim – breakdown cover (policy taken out after 1st March 2015) | 0330 159 0352 |
| Make a car insurance claim – general claims (policy taken out before 1st March 2015) | 0344 335 6344 |
| Make a car insurance claim – windscreen claims (policy taken out before 1st March 2015) (7p/min + access charge) | 0844 800 6038 |
| Make a car insurance claim – breakdown cover (policy taken out before 1st March 2015) | 0808 100 0400 and 01277 720 720 |
| Make a car insurance claim – legal advice (policy taken out before 1st March 2015) (7p/min + access charge) | 0844 809 4953 and 0843 227 7580 |
| Make a car insurance claim – Boomerang Key Protection (policy taken out before 1st March 2015) (13p/min + access charge) | 0871 230 1213 |
| Make a car insurance claim – replacement courtesy car (policy taken out before 1st March 2015) | 01603 420 856 |
| Make a car insurance claim – personal injury & road-rage incidents (policy taken out before 1st March 2015) | 01608 641 351 |
Santander travel insurance – 0800 519 9921
Contact Santander Bank on their travel insurance freephone number 0800 519 9921 to get cover for your next holiday or business trip. Similarly you can call their friendly customer service staff if you would like to renew a previous policy for a new trip or extend your current cover by upgrading to multi-trip protection. Moreover if you are existing policyholder you can add flight and hotel cancellation cover to your policy for added peace of mind. If you require medical assistance or you need to make a non-emergency claim on your insurance please consult the table below to find the correct helpline depending on whether you have a standalone policy or linked protection to your Premier Current Account.
Santander travel insurance contact numbers – all at once
| Travel insurance department | Phone number |
|---|---|
| Customer services (UK) | 0800 519 9921 |
| Customer services (international) | +44 1293 726 228 |
| Emergency claims | +44 207 173 7177 |
| Non-emergency claims (UK) | 0800 519 9925 |
| Non-emergency claims (international) | +44 1293 726 329 |
| Premier Account travel insurance policies – emergency claims | 0238 064 4633 |
| Premier Account travel insurance policies – non-emergency claims (7p/min + access charge) | 0845 122 3280 |
Life insurance – 0800 141 3430
Phone Santander life insurance for free by calling their UK freephone contact number 0800 141 3430 for free to discuss your policy, for example if you would like to increase the lump sum payable to your family on your passing you should call this helpline to change your premiums. Similarly if you would like to check how much money you have already paid towards your policy you can phone this number to confirm the amount. If a loved one has passed away you can phone their sensitive team of advisors using the contact number below to make a claim against their Santander policy.
Phone numbers for Santander life insurance
| Life insurance department | UK contact number |
|---|---|
| General enquiries | 0800 141 3430 |
| Claims | 0800 015 1142 |
| Life insurance policies taken out before 30th June 2011 (policy underwritten by Royal London) | 0345 741 3002 |
| Over 50’s life assurance (policy underwritten by SunLife) | 0800 008 6060 |
Santander business accounts – 0800 731 6666
Phone Santander for free on their business freephone contact number 0800 731 6666 for assistance when managing your company’s finances or public liability insurance policy. You should phone this number if you would like to increase the amount your are borrowing from the bank through your loan, company credit card or vehicle finance product. Moreover if you are interested in holding your finances in one of their specialist current accounts you can call this helpline to find out more about the benefits of holding your money with them. You should also call this helpline for technical support and training for your staff when using the Santander online banking platform. Finally if you are moving premises or changing your nominated financial representatives you should call this contact number to notify them so that you continue receiving your vitally important correspondence.
Santander business contact numbers – full summary
| Business department | Phone number |
|---|---|
| Business current accounts – customer services | 0800 731 6666 |
| Business current accounts – applications | 0800 068 7010 |
| Loans & overdrafts | 0800 313 4482 |
| Santander business credit cards | 0800 218 2345 |
| Asset finance – vehicle leasing (general enquiries) (7p/min + access charge) | 0845 250 0000 |
| Asset finance – vehicle leasing (applications) (7p/min + access charge) | 0844 371 8091 |
| Asset finance – equipment finance | 0203 037 2284 |
| Savings accounts – Business Reward Saver | 0800 077 8839 |
| Savings accounts – Business Instant Access | 0800 218 2352 |
| Savings accounts – Fixed-Rate Business Bond | 0800 023 2016 |
| Savings accounts – Client Business Reserve | 0800 023 2015 |
| Elavon cards – customer support (7p/min + access charge) | 0845 850 0195 |
| Elavon cards – applications | 0203 166 4135 |
| Business insurance | 0800 068 8734 |
| Online banking support | 0800 169 6677 |
Complaints – 0800 171 2171
Contact Santander to make a complain by calling their dedicated freephone number 0800 171 2171 if you believe that you have been unfairly overcharged by the bank or you have been denied a borrowing account such as a loan for no valid reason. The advisor on this helpline will guide you through the remainder of the complaints process and notify you if you are eligible for compensation, for example if you have been underpaid on an insurance claim. Alternatively you can write to their complaints postal address below, however be aware that you are likely to get a faster response by calling them and that you shouldn’t include sensitive bank account details which could be used fraudulently.
Complaints,
Santander UK PLC,
PO Box 1125,
Bradford,
BD1 9PG,
United Kingdom.
Santander contact numbers – all in one
| Santander UK department | Phone number |
|---|---|
| Customer services (UK) | 0800 9 123 123 |
| Customer services (international) | +44 1908 237 963 |
| Santander credit cards – general enquiries & applications | 0800 389 9905 |
| Santander credit cards – online technical support | 0800 181 4181 |
| Santander credit cards – Card Protection enquiries (7p/min + access charge) | 0844 848 2914 |
| Mortgages – customer services | 0800 917 5630 |
| Mortgages – applications | 0800 068 6064 |
| Mortgages – book a telephone appointment | 0800 092 3881 |
| Mortgages – book an in-branch appointment | 0800 085 1497 |
| Mortgages – online support | 0800 917 9170 |
| Savings – customer services | 0800 389 9875 |
| Savings – Santander bonds | 0800 092 2212 |
| Savings – ISA accounts | 0800 587 2764 |
| Savings – eSaver & Instant Access enquiries | 0800 032 4601 |
| Savings – Reward & Branch Savings accounts | 0800 032 4604 |
| Savings – investment account enquiries | 0800 328 1328 |
| Bereavement & probate | 0800 587 5870 |
| Santander loans – personal loans | 0800 876 6386 |
| Santander loans – car finance enquiries (13p/min + access charge) | 0871 200 4150 |
| Santander loans – applications | 0800 028 4055 |
| Santander home insurance – customer services | 0345 030 7767 |
| Santander home insurance – get a quote | 0800 169 4905 |
| Santander home insurance claims – make a claim (policy underwritten by Aviva) | 0345 301 0661 |
| Santander home insurance claims – emergency cover (policy underwritten by Aviva) | 0345 030 7769 |
| Santander home insurance claims – legal advice (policy underwritten by Aviva) | 0345 030 7770 |
| Santander home insurance claims – family legal protection (policy underwritten by Aviva) | 01775 764 176 |
| Santander home insurance claims – general claims (Santander Options Home Insurance) | 0344 209 0491 |
| Santander home insurance claims – family legal protection (Santander Options Home Insurance) | 0344 209 0489 |
| Santander home insurance claims – home assistance (Santander Options Home Insurance) | 0344 209 0490 |
| Santander home insurance claims – Santander additions policy (underwritten by Ageas) | 0370 241 2719 |
| Santander home insurance claims – Santander additions policy (underwritten by Aviva) | 0800 012 345 |
| Santander home insurance claims – Santander additions policy (underwritten by RSA) | 0121 275 2691 |
| Santander home insurance claims – general claims (policy underwritten by National & Provincial Building Society) | 0800 085 1725 |
| Santander home insurance claims – legal advice (policy underwritten by National & Provincial Building Society) | 0345 030 7920 |
| Car insurance – customer services & quotes | 0800 975 2623 |
| Car insurance – general claims (policy taken out after 1st March 2015) | 0344 854 9823 |
| Car insurance – windscreen claims (policy taken out after 1st March 2015) | 0330 018 4248 |
| Car insurance – legal advice (policy taken out after 1st March 2015) | 0344 854 9823 |
| Car insurance – replacement courtesy car (policy taken out after 1st March 2015) | 0344 854 9823 |
| Car insurance – breakdown cover (policy taken out after 1st March 2015) | 0330 159 0352 |
| Car insurance – general claims (policy taken out before 1st March 2015) | 0344 335 6344 |
| Car insurance – windscreen claims (policy taken out before 1st March 2015) (7p/min + access charge) | 0844 800 6038 |
| Car insurance – breakdown cover (policy taken out before 1st March 2015) | 0808 100 0400 and 01277 720 720 |
| Car insurance – legal advice (policy taken out before 1st March 2015) (7p/min + access charge) | 0844 809 4953 and 0843 227 7580 |
| Car insurance – Boomerang Key Protection (policy taken out before 1st March 2015) (13p/min + access charge) | 0871 230 1213 |
| Car insurance – replacement courtesy car (policy taken out before 1st March 2015) | 01603 420 856 |
| Car insurance – personal injury & road-rage incidents (policy taken out before 1st March 2015) | 01608 641 351 |
| Santander travel insurance – customer services (UK) | 0800 519 9921 |
| Santander travel insurance – customer services (international) | +44 1293 726 228 |
| Santander travel insurance – emergency claims | +44 207 173 7177 |
| Santander travel insurance – non-emergency claims (UK) | 0800 519 9925 |
| Santander travel insurance – non-emergency claims (international) | +44 1293 726 329 |
| Santander travel insurance – Premier Account policies (emergency claims) | 0238 064 4633 |
| Santander travel insurance – Premier Account policies (non-emergency claims) (7p/min + access charge) | 0845 122 3280 |
| Life insurance – general enquiries | 0800 141 3430 |
| Life insurance – make a claim | 0800 015 1142 |
| Life insurance – policy taken out before 30th June 2011 (policy underwritten by Royal London) | 0345 741 3002 |
| Life insurance – over 50’s life assurance (policy underwritten by SunLife) | 0800 008 6060 |
| Make a complaint | 0800 171 2171 |
| Santander business accounts – current accounts (customer services) | 0800 731 6666 |
| Santander business accounts – current accounts (applications) | 0800 068 7010 |
| Santander business accounts – loans & overdrafts | 0800 313 4482 |
| Santander business accounts – company credit cards | 0800 218 2345 |
| Santander business accounts – vehicle leasing (general enquiries) (7p/min + access charge) | 0845 250 0000 |
| Santander business accounts – vehicle leasing (applications) (7p/min + access charge) | 0844 371 8091 |
| Santander business accounts – equipment finance | 0203 037 2284 |
| Santander business accounts – savings (Business Reward Saver) | 0800 077 8839 |
| Santander business accounts – savings (Business Instant Access) | 0800 218 2352 |
| Santander business accounts – savings (Fixed-Rate Business Bond) | 0800 023 2016 |
| Santander business accounts – savings (Client Business Reserve) | 0800 023 2015 |
| Santander business accounts – Elavon cards (customer support) (7p/min + access charge) | 0845 850 0195 |
| Santander business accounts – Elavon cards (applications) | 0203 166 4135 |
| Santander business accounts – business insurance | 0800 068 8734 |
| Santander business accounts – online banking support | 0800 169 6677 |
Alternative ways to contact Santander
Santander recognise that many customers prefer to contact their bank using a different method to their telephone helplines which is why they offer online contact forms, postal addresses and even social media profiles so that you can reach their staff to discuss your financial affairs in the way you choose.
Write to Santander’s UK head office
You can write directly to Santander’s UK head office in London for general enquiries about their banking services by using their postal address below, however you should be aware that this team won’t be able to handle sensitive information specific to your account.
Santander UK,
2 Triton Square,
Regent’s Place,
London,
NW1 3AN,
United Kingdom.
Email Santander
To send an email to Santander you should visit their UK ‘contact us’ website and select the banking product you wish to enquire about, you can also use this webpage to access their online banking platform as well as find the answers to frequently asked questions (FAQs) which may help you.
Check out Santander on social media
Major financial organisations operating in the UK such as Santander are now using social media platforms as a way of promoting their best interest rates and as a way for their customers to contact their customer service staff, links to many of their profiles can be found here:
- Write a post on the Santander Facebook timeline
- www.facebook.com/santanderuk
- Send a Tweet to the Santander help-desk on Twitter
- twitter.com/santanderuk
- Watch promotional videos on the Santander YouTube channel
- www.youtube.com/user/UKSantander
- Learn more about the people working for Santander on their LinkedIn company profile page
- www.linkedin.com/company/banco-santander