Phone Sports Direct Customer Services by calling 0870 042 0492 (13p/min + access charge) or dial their switchboard contact number 0344 245 9230 at standard rate to speak to an advisor.
Sports Direct Customer Services – 0344 245 9230
Contact a Sports Direct advisor by calling their general enquiries phone number 0344 245 9230. This is the main customer services helpline for Sports Direct so you should call this number if you want to get a refund for a product that you have purchased from them, to ask about stock availability and to provide feedback to Sports Direct. You should also call 0344 245 9230 if you believe you have made an incorrect payment to Sports Direct or if you believe you have lost a possession in one of their stores. Please note that you can also contact their customer service team regarding your sportswear clothing enquiries by calling 0870 042 0492 at 13p per minute plus your operator’s access charge.
Sports Direct do not specify an opening time for their 0344 245 9230 helpline however it is safe to assume that it will operate at fairly similar times to their stores. You should therefore call 0344 245 9230 from 9am-6pm Monday-Saturday and 10:30am-4:30pm Sunday, however these times are not definite and may vary on bank holidays.
Calls to Sports Direct’s 0344 245 9230 helpline are charged at UK local rates, therefore they will cost the same as calls to 01 and 02 local phone numbers. Phoning 0870 042 0492 will cost you 13p per minute plus a standard call access charge which is determined by your specific phone network provider.
Shop Online at Sportsdirect.com
Contact Sports Direct to make a query about your online order by calling their main switchboard number 0344 245 9230. You can call this general enquiries helpline to track a Sports Direct order, change an order, change your delivery time or cancel an online order. You should also phone 0344 245 9230 if you haven’t received a Sports Direct order/item that you have paid for or if you have been overcharged by the company.
Sports Direct Gift Cards
Phone a dedicated Sports Direct Gift Card advisor by calling their contact number 0344 245 9230. These advisors will provide help to you if you have been overcharged on your Sports Direct gift card, if you believe someone has used your gift card fraudulently or if you have lost your gift card. Alternatively if you wish to purchase a Sports Direct Gift Card you can do so at their official gift cards webpage http://www.sportsdirect.com/giftcard.
Sports Direct Complaints
Contact Sports Direct to make a complaint by calling their official head office phone number 0344 245 9230. You should call this helpline to reach customer services who will help you through your complaint about a Sports Direct staff member or product. Alternatively you can email Sports Direct to send your complaint by using their official email address email@example.com. Furthermore if you would prefer to send a letter of complaint to Sports Direct you can do so by using their dedicated complaints address:
Sports Direct Complaints Department,
Brook Park East,
After you have contacted Sports Direct using the above methods you feel that your complaint has not been resolved or you are unsatisfied with how they have dealt with your complaint you can refer your complaint to an Alternative Dispute Resolution (ADR) scheme. You can use any ADR scheme you want to appeal a Sports Direct decision however they recommend that you use the European Union Online Dispute Resolution platform http://ec.europa.eu/odr.
Other Ways of Contacting Sports Direct
Unlike many large retailers Sports Direct do not operate a large number of telephone helplines for each department. This allows them to save money from expensive line rentals and those savings can then be passed onto you, meaning you pay less for their products. Please examine this dedicated section for alternative ways of contacting Sports Direct, including email addresses, websites and postal addresses.
Write to Sports Direct
If you would like to write to Sports Direct for general enquiries, to provide them with feedback or to send them evidence regarding a refund claim you can do so by writing to their official postal address:
Sports Direct International plc,
Brook Park East,
Contact Sports Direct Online
If you would like to email Sports Direct customer services you should use their official general enquiries email firstname.lastname@example.org or alternatively if your query relates to a job application you have made to Sports Direct you can email their dedicated careers address email@example.com. If you would like to visit any of Sports Direct’s websites, for example if you want to make an online shopping order, you should examine the comprehensive list of important Sports Direct webpages below.
- Sports Direct Homepage
- Sports Direct Customer Services
- Sports Direct Gift Card
- Sports Direct Stores
- Sports Direct Careers
- Sports Direct News
Sports Direct Store Finder
Please use the official Sports Direct Store Finder https://www.sportsdirect.com/stores to locate your nearest Sports Direct shop or to contact any of Sports Direct’s 470+ UK stores. Furthermore you can use this service to find international Sports Direct stores operating in other European countries.
Sports Direct Social Media
As the largest retailer of sporting goods in the UK Sports Direct operate a number of pages on popular social media websites to help them stay in contact with their customers and to promote their products, links to their official social media pages can be found here:
- Sports Direct Facebook
- Sports Direct Twitter
- Sports Direct Google+
- Sports Direct YouTube
- Sports Direct Instagram
- Sports Direct LinkedIn
- Sports Direct Pinterest