Phone Student Finance on their general enquiries contact number 0300 100 0607 to apply for a loan, to calculate how much you can borrow and for maintenance grant payment dates.
General enquiries – 0300 100 0607
Contact Student Finance England on their general enquiries contact number 0300 100 0607 to apply for a new student loan so that you are able to pay for your university tuition. Furthermore you can call this helpline for technical support when using the online calculator to work out how much money you will receive via the maintenance grant system.
If you have already filed an application for a student loan you can call this helpline to track its progress so that you are aware of which forms you have to fill out at the correct time. Once you have started university you should inform them immediately if your familial income changes drastically over the course of a term, for example if a parent loses their job, you should call this helpline as you may be eligible for a larger maintenance loan to help you pay for your student accommodation. Similarly if you leave your course or switch to a four year degree then you should call the Student Finance Company to inform them of this change in your circumstances. Finally you should call this helpline to confirm the dates when your student loan will be paid into your bank account so that you can budget accordingly.
Lines are open from 8am-8pm Monday-Friday and 9am-4pm on Saturday, thus you should be aware that you will not be able to phone the Student Finance Company (England) about your loan on Sunday as well as certain UK bank holidays. Calls to the Student Finance contact number 0300 100 0607 will be charged at the same rate as phoning a local 01 or 02 area code phone number for the equivalent length of time. This means that you will be charged a per-minute rate which depends on when exactly you call them as well as a standard connection fee which is set by your telephone provider. However you can call Student Finance for free provided you have free inclusive minutes as part of your landline or mobile tariff as these can be used to phone national 03 numbers without incurring a monetary charge.
Complaints and appeals – 0300 100 0601
Contact the Student Finance Company on their dedicated UK-wide phone number 0300 100 0601 to make a complaint about a delayed payment which has affected your financial stability. This applies to both your personal maintenance payments and your tuition fees so please call them immediately if your payments are delayed so that you can claim for emergency compensation. You should also call this helpline to appeal against their decision if you have been unfairly denied a maintenance loan or if you believe that you should receive more money than the amount they have stipulated in your acceptance letter. You can also make your appeals in the post by sending the appropriate form to their appeals & disputes postal address
Formal Appeals & Complaints,
Student Finance England,
Memphis Building,
Lingfield Point,
PO Box 226,
Darlington,
DL1 9GA,
United Kingdom.
International students – 0141 243 3570
Contact Student Finance by calling their telephone number 0141 243 3570 if you are an international student looking to study at a UK university, thus you would like to apply for a student loan to help cover the cost of your tuition fees. Please note that these fees may be considerably higher for international students compared to domestic residents in the UK so please call this number to find out exactly how much you will have to pay to study at a British university. If you are calling Student Finance from overseas please phone their international contact number +44 141 243 3570, however please note that calling this helpline from abroad will cost you more than making the equivalent UK-only call and that the exact cost is dependent on which country you call them from.
Postgraduate loans from Student Finance – 0300 100 0031
Call Student Finance on their telephone contact number 0300 100 0031 to apply for a specialised postgraduate loan so that you can continue your university studies with a masters or PHD degree. You should call this helpline to inform them on how long you will be studying for, the type of degree course and which university you will be studying at as these factors how much money you will receive to help pay for your tuition. Please note that you will be paying different fees compared to undergraduate degrees so please phone this number to confirm what you have to pay to your educational institution on what date.
Advanced learner loans – 0300 100 0619
Contact the Student Finance Company on their UK phone number 0300 100 0619 to apply for an advanced learner loan which is useful if you are planning on studying at a college which charges tuition fees. You can also get this type of student loan if you are training for a professional certificate which is equivalent to a UK A-level qualification, therefore you can call this number to confirm your eligibility.
Student Finance England phone numbers – in full
| Department | Contact number |
|---|---|
| General enquiries | 0300 100 0607 |
| General enquiries (textphone) | 0300 100 0622 |
| Complaints and appeals | 0300 100 0601 |
| International students | 0141 243 3570 |
| Postgraduate loans from Student Finance | 0300 100 0031 |
Student Finance Wales – 0300 200 4050
Contact Student Finance if you are a resident in Wales by calling their official phone number 0300 200 4050 for information on how you can apply for a tuition fee grant which pays for the entirety of your university education, regardless of where you study in the United Kingdom.
Cysylltwch â Chyllid Myfyrwyr os ydych yn byw yng Nghymru drwy alw eu rhif ffôn 0300 200 4050 swyddogol ar gyfer gwybodaeth am sut y gallwch wneud cais am grant ffioedd dysgu sy’n talu am eich holl addysg prifysgol, ni waeth ble rydych yn astudio yn y Deyrnas Unedig.
Write to Student Finance Wales
Alternatively you can write to the Student Finance Wales department with enquiries about your loans, your account payments and the course you are studying.
Student Finance Wales,
PO Box 211,
Llandudno Junction,
LL30 9FU,
United Kingdom.
Fel arall, gallwch ysgrifennu at yr adran Cyllid Myfyrwyr Cymru gydag ymholiadau am eich benthyciadau, eich taliadau cyfrif a’r cwrs rydych yn ei astudio.
Cyllid Myfyrwyr Cymru,
Blwch Post 211,
Cyffordd Llandudno,
LL30 9FU,
Deyrnas Unedig.
Student Finance Wales phone numbers – in summary
| Department | Contact number |
|---|---|
| General enquiries – telephone | 0300 200 4050 |
| General enquiries – textphone | 0300 100 1693 |
Apply for Student Finance in Northern Ireland – 0300 100 0077
Phone Student Finance Northern Ireland by dialling their national contact number 0300 100 0077 to apply for a tuition fee loan, to track your existing application and to notify them of a change in your circumstances which will affect how much you get paid. Alternatively if you have an enquiry about paying back an existing student loan and to calculate how much you still owe you can consult the table below to find the correct number for you to dial.
Student Finance Northern Ireland contact numbers
| Department | Phone number |
|---|---|
| General enquiries & applications (telephone) | 0300 100 0077 |
| General enquiries & applications (textphone) | 0300 100 0625 |
| Repayment queries (telephone) | 0300 100 0611 |
| Repayment queries (textphone) | 0300 100 0625 |
Student Finance Scotland – 0300 555 0505
Contact Student Finance by calling their dedicated telephone number 0300 555 0505 if you are a resident in Scotland to apply for a student grant if you plan on studying at an university in the country. By contrast you will have to apply for a loan if you are planning on training at an institution somewhere else in the UK as the fee system is different in Scotland to the other constituent nations of the United Kingdom. Please note that this number only applies to those studying a full-time undergraduate degree, therefore if you would like to apply for a grant that covers part-time education please call their alternative contact number 0300 300 3137.
Student Finance Scotland phone numbers – in summary
| Department | Phone number |
|---|---|
| Full-time students | 0300 555 0505 |
| Part-time students | 0300 300 3137 |
Student Finance contact numbers – at a glance
| Loans department | Contact number |
|---|---|
| Student Finance England – general enquiries | 0300 100 0607 |
| Student Finance England – general enquiries (textphone) | 0300 100 0622 |
| Student Finance England – complaints and appeals | 0300 100 0601 |
| Student Finance England – international students | 0141 243 3570 |
| Student Finance England – postgraduate loans | 0300 100 0031 |
| Student Finance Wales – telephone | 0300 200 4050 |
| Student Finance Wales – textphone | 0300 100 1693 |
| Student Finance Northern Ireland – general enquiries & applications (telephone) | 0300 100 0077 |
| Student Finance Northern Ireland – general enquiries & applications (textphone) | 0300 100 0625 |
| Student Finance Northern Ireland – repayment queries (telephone) | 0300 100 0611 |
| Student Finance Northern Ireland – repayment queries (textphone) | 0300 100 0625 |
| Student Finance Scotland – full-time students | 0300 555 0505 |
| Student Finance Scotland – part-time students | 0300 300 3137 |
Alternative ways to contact Student Finance
As paying for your undergraduate education is so important it is perhaps unsurprising that Student Finance offer a number of ways you can contact them about your tuition loans including postal addresses, email accounts and social media help-desks.
Write to Student Finance
If you would prefer to send a letter to the Student Finance Company about an application you have previously made or for clarification of the fees you will have to pay to study at a UK university then please write to their general enquiries postal address:
Student Finance England,
PO Box 210,
Darlington,
DL1 9HJ,
United Kingdom.
Email Student Finance
The Student Finance Company has a wide array of email addresses you can use to contact them about your tuition fees and your maintenance loan, simply visit their UK website the select the options depending on which country you are resident in.
Contact Student Finance through social media
Student Finance operates a number of profiles on some of the most popular social media websites for outreach purposes and to provide prospective students with helpful tips on how to apply for loans, links to these pages can be found here:
- Check out the Student Finance Company’s posts on Facebook
- www.facebook.com/SFEngland
- Send a Tweet to the Student Finance Twitter desk
- www.twitter.com/SF_England
- Watch helpful video tips on the Student Finance YouTube channel
- www.youtube.com/user/SFEFILM
- Find out more about the Student Finance Company on their LinkedIn page
- www.linkedin.com/company/student-loans-company