Phone Apple customer services for free by dialling their freephone contact number 0800 107 6285 for technical support with their online store, iPhone mobile devices and iPad tablets.
Customer services & technical support – 0800 107 6285
Contact Apple for free by calling their freephone customer service phone number 0800 107 6285 for technical support with your computing device, including their flagship iPad tablet and Mac computers. For example if your device does not switch on you should call this number to get your Apple device repaired or replaced provided it is under warranty. Please note that unless you purchased your iPhone mobile directly from their online store you should instead direct your enquiries to the network provider which you purchased your phone from.
Moreover if you are having difficulty when using any of their software products such as iTunes then you can call this helpline to contact their UK helpdesk. Similarly if you are having difficulty logging into your Apple ID account you should dial this number to reach their customer care team, where they will provide reminders of your username and password. Alternatively if you would prefer to visit a technical support advisor at one of their Genius Bar shops for troubleshooting advice you may phone this number to find your local store.
Lines are open 8am-9pm Monday-Friday and 9am-6pm Saturday-Sunday, however please be aware that these opening times may be reduced on certain UK bank holidays such as Christmas Day. As aforementioned this is a freephone number which means you can call Apple for free from any landline or mobile handset.
Complaints – 0800 107 6285
Contact Apple to make a complaint by dialling their customer service phone number 0800 107 6285 for free, where you can voice your dissatisfaction about a faulty device which they have sold you. Furthermore you can call this helpline to notify them about the unacceptable conduct of a member of their staff, whether they were basded on the telephone or in one of their Genius Bar stores. Alternatively you can send your complaints directly to Apple’s European head office in the Republic of Ireland by writing a letter to their Cork postal address:
Complaints Department,
Apple Distribution International,
Hollyhill Industrial Estate,
Hollyhill,
Cork,
Republic of Ireland.
Online store & app enquiries – 0800 048 0408
Contact the Apple online store for free by calling their freephone number 0800 048 0408 where you can order devices over the telephone and track existing purchases. As well as purchasing the latest iPad, Macbook Pro or iMac hardware you may also use this service to buy Apple software including apps. Moreover if you are not satisfied with a product you have purchased from them you may call this number to speak to an advisor about their returns process so that you can claim a refund.
Apple for business – 0800 058 2222
Contact Apple on their dedicated business enquiries freephone number 0800 058 2222 for free to enquire about their specialist software and iMacs for professional users. Similarly if you would like to purchase a large hardware order you can call this number to get their price lists and to check if your company is eligible for any discounts when ordering in bulk. If you have a contract with Apple for the regular update and repair of your business devices you can call this helpline to update your account details in the event that you move premises. Similarly you can call this number to change your financing agreement and pay off any outstanding debt your company owes against Apple. Lines are open weekdays between the hours of 9am and 6pm, so please do not try and call this helpline on Saturday or Sunday.
Apple helpline for educational organisations – 0800 912 0207
Phone Apple for free on their freephone contact number 0800 912 0207 if you represent an educational institution such as a school or university and you are interested in equipping your facilities with their devices. If you already have an account with them you can call this helpline to notify them that you are changing the nominated representative and if you would like to upgrade your current software.
Apple UK contact numbers – in summary
| Department | UK phone number |
|---|---|
| Customer services, technical support and complaints | 0800 107 6285 |
| Beats headphone troubleshooting | 0800 028 2329 |
| Online store enquiries | 0800 048 0408 |
| Apple for business | 0800 058 2222 |
| Apple helpline for educational organisations | 0800 912 0207 |
Other ways of contacting Apple UK
You can also contact the UK customer service division of Apple by writing letters to their European head office, by sending them an email or by messaging their social media helpdesks.
Write to Apple
You can write to Apple’s European head office directly by using their Cork postal address below, however be advised that it will be faster to get a response by calling their telephone helplines and that you should include the correct international postage for the Republic of Ireland.
Apple Distribution International,
Hollyhill Industrial Estate,
Hollyhill,
Cork,
Republic of Ireland.
Email Apple customer services
You can send an email to Apple customer services by visiting their UK support website and selecting the appropriate device or software option for your enquiry, you will also be able to use this online platform to find the answers to frequently asked questions (FAQs) which may help you when troubleshooting.
Connect with Apple via social media
In common with many worldwide technological companies Apple maintain a strong presence on social media websites, where you can view the latest sales prices for their range of gadgets. You may even be able to message their customer service staff through these profiles, which is difficult for them to ignore given the public nature of these platforms.
- Check out Apple’s posts on Facebook
- www.facebook.com/apple
- Get Apple technical support by sending a Tweet to their Twitter page
- twitter.com/AppleSupport
- Watch promotional videos on the Apple YouTube channel
- www.youtube.com/user/Apple
- Find out what its like to work at Apple on their LinkedIn page
- www.linkedin.com/company/apple