Contact the RAC’s UK head office on this phone number 0330 159 0740 for roadside assistance through your breakdown cover, to enquire about your membership and to get a quote on your new car insurance policy.
RAC breakdown cover
Phone the RAC on their breakdown cover contact number 0330 159 0740 for general enquiries about your membership, for example should you need to renew your membership or upgrade your policy then you should phone their friendly customer care staff. You should also phone this number to update your account details in the event that you have changed your name or moved house.
Similarly if you are having technical difficulties when using their online self service platform or you have forgotten your login details then you can dial this number for troubleshooting advice. If your RAC membership card has been lost or stolen you should report it to them as quickly as possible in order to get a replacement sent out to you.
Lines are open 8am-8pm Monday-Friday and 9am-5pm Saturday-Sunday as well as UK bank holidays, however closures may be in effect on Christmas Day and Easter Sunday. Calls to the RAC breakdown cover helpline 0330 159 0740 are charged at the same rate as phoning local 01 and 02 area code phone numbers, thus you will be charged an access charge as well as a variable per-minute rate. However you can contact RAC for free on this number provided you have free inclusive minutes as part of your landline or mobile tariff as these can be used to call 03 UK phone numbers.
Roadside assistance – 0333 2000 999
Contact the RAC if your car has broken down by calling their dedicated 24 hour phone number 0333 2000 999 to receive roadside assistance. If they are unable to fix your vehicle they will provide you with a lift to your desired location, plus they will tow your stricken car to a safe location. You should also call this number if you have been involved in an accident so that they can assist in removing your vehicle safely. Lines are open 24 hours a day, seven days a week therefore you can call them at any time in the event you have broken down.
RAC breakdown cover phone numbers – in summary
| Breakdown cover department | Phone number |
|---|---|
| RAC breakdown cover – customer services | 0330 159 0740 |
| RAC breakdown cover – customer services (SMS text) | 07855 82 82 82 |
| RAC breakdown cover – roadside assistance | 0333 2000 999 |
| RAC breakdown cover – sales | 08000 722 822 |
| European breakdown cover | 0800 015 6000 |
| RAC Response for Blue Badge holders – roadside assistance (textphone) | 18001 0800 029 029 |
| RAC Response for Blue Badge holders – roadside assistance (SMS text) | 07855 82 82 82 |
| RAC Response for Blue Badge holders – sales | 0800 029 029 |
Car insurance – 0330 159 1031
Phone the RAC on their car insurance contact number 0330 159 1031 for customer service advice about your vehicle policy, where you can also upgrade it by adding optional extras such as breakdown cover and windscreen protection. You should also call this number to notify them that you have sold your car or purchased a new car to transfer to a new policy however you may have to pay a fee for early cancellations. You can also call this helpline to determine whether your classic motor vehicle can be covered by one of their specialised policies. Alternatively if you would like to make a claim on your policy in the event you are involved in an accident or technical failure then please consult the table below to find the relevant contact number for your enquiry.
RAC car insurance phone numbers – all at once
| Car insurance division | Contact number |
|---|---|
| Customer services | 0330 159 1031 |
| Get a quote | 0330 159 1019 |
| Make a claim on your car insurance policy | 0330 159 1062 |
| Classic car insurance – customer services | 0330 159 0728 |
| Classic car insurance – claims | 0330 159 0730 |
| Day insurance – customer services | 0333 005 0944 |
| Day insurance – make a claim | 08000 156 166 |
Caravan & motorhome insurance – 0800 308 1111
Phone RAC for free by calling their freephone contact number 0800 308 1111 for general enquiries about their caravan and motorhome insurance policies. You should call this helpline if you would like to get a quote for your mobile home cover, where you can also upgrade existing policies by adding cover for more locations. Furthermore if you are changing the vehicle which you regularly use to tow your caravan or you are changing to a static holiday home you should inform them to update your policy details. In the unfortunate event where you need to make a claim on your motorhome insurance policy you should instead call their claims phone number 0333 323 0966 which is charged at standard UK local rates.
RAC caravan & motorhome insurance telephone numbers – full list
| Department | Contact number |
|---|---|
| General enquiries & quotes | 0800 308 1111 |
| Make a claim on your policy | 0333 323 0966 |
RAC motorbike insurance – 0330 159 1156
Contact the RAC on their UK telephone number 0330 159 1156 to get a quote for their motorbike insurance policies, where you can add protection for your leathers and your helmet to your existing cover. You may be able to add another motorcycle to your policy by calling this helpline, where you will also be able to enquire whether your classic bike can be insured under their cover. You should also call this number if you are involved in a collision or personal injury whilst on your motorbike as you will be able to file a claim on your policy. Lines are open 9am-7pm Monday-Friday and 9am-4pm Saturday so please be aware that you will not be able to contact the motorbike insurance customer care team on Sundays and UK bank holidays.
Van insurance – 0330 332 8308
Call the RAC on their telephone contact number 0330 332 8308 for general enquiries about their range of van insurance policies, thus you should call this number to get a quote for cover on your commercial vehicle. Moreover they may be able to offer special rates for certain industries such as couriers, trade professionals and entertainment haulage therefore you should call them to ascertain whether you are eligible for these policies. Please note that if you would like to make a claim on your van insurance policy you should call their emergency helpline number 0330 332 8315 which is open 24 hours a day, seven days a week.
Van insurance from RAC – phone numbers
| Department | UK contact number |
|---|---|
| Customer services & quotes | 0330 332 8308 |
| Make a claim on your van insurance policy | 0330 332 8315 |
RAC home insurance – 0330 159 0985
Phone their RAC by calling their UK home insurance contact number 0330 159 0985 to discuss your house and contents cover, where you will be able to add valuable possessions to your existing policy. However please note that your monthly premiums will increase according to the value of items you add to your cover. If you are moving home you must inform them immediately to either transfer your cover to your new address or to cancel your policy, although you will have to pay a cancellation charge if you end your contract early. Finally if you would like to make a claim after your house has been beset by an emergency such as fire or flooding please call this helpline where their specially trained team of advisors will sensitively guide you through the rest of the process.
RAC home insurance phone numbers – in brief
| Home insurance department | Phone number |
|---|---|
| Customer services & claims- policy taken out after 25th February 2016 | 0330 159 0985 |
| Customer services & claims- policy taken out before 25th February 2016 | 0333 202 3044 |
| Renew your home insurance policy | 0333 202 3044 |
| Get a quote | 0330 159 0981 |
Travel insurance – 0330 159 0409
Contact the RAC to take out a travel insurance policy by calling their UK phone number 0330 159 0409 which applies to single-trip and multi-trip holidays. Furthermore if you would like to renew your policy from a previous excursion you can dial this number to get an updated price quote. If you require emergency medical assistance or if you need to make a claim on a hotel cancellation you should dial the appropriate number from the useful list below, where you will also find relevant contact details if you have lost your mobile phone whilst abroad.
Contact numbers for RAC travel insurance
| Travel insurance department | Phone number |
|---|---|
| Customer services | 0330 159 0409 |
| Get a quote for your travel insurance | 0330 159 0405 |
| Non-emergency claims | 0208 667 2464 |
| Emergency medical assistance (UK) | 0030 231 0256 454 |
| Emergency medical assistance (international) | +44 203 819 7176 |
| Gadget claims | +330 880 1751 |
| International driving permit | 0800 550 055 |
Legal care & advice – 0330 159 0442
Contact the RAC on their legal care helpline number 0330 159 0442 to phone an advisor who will provide you with assistance if you are dealing with a non-fault dispute over a motor accident. This is effectively their legal insurance policy which covers your court expenses as well as consumer disputes over the mis-selling of vehicles, therefore if you have been sold a faulty car you can call this phone number to make a claim against the seller. Moreover if you are a member of the RAC you can call them for free legal advice on a range of private matters including wills, probate, employment disputes and divorce issues by calling their dedicated contact number 0330 159 1446.
Vehicle inspections – 0330 159 0324
Contact the RAC if you are planning on buying a second-hand car by calling their vehicle inspection phone number 0330 159 0324 to get a quote for one of their specialist engineers to examine the motor. If you use this service they will send you a report detailing any faults on the vehicle, the structural integrity of the chassis and brake fluid analysis to ensure that it will be safe to drive. Alternatively if you would like an RAC automated car check against the registration number of the car you are interested in purchasing then you should call 0330 159 0364, where you can establish whether the vehicle has previously been written off, stolen or scrapped.
RAC shop – 0115 841 4016
Contact the RAC shop on their UK phone number 0115 841 4016 to purchase car parts over the telephone. Further items included in their extensive catalogue are radio systems, satellite navigation devices and car seats for infants. Another reason for calling this number is to request a refund for faulty parts, plus you will be able to claim for compensation if these have damaged your car’s engine. Alternatively if you would like to buy a replacement battery for your vehicle please call their dedicated freephone number 0800 096 2968 which is free of charge from all landline and mobile telephones.
RAC business enquiries – 0330 159 0784
Phone the RAC on their dedicated UK contact number 0330 159 0784 for business enquiries regarding breakdown cover, vehicle leasing and tracking using their state of the art telematics systems. Moreover if you would like to take out business insurance for your premises you can call this helpline to receive a quote for your protection. Alternatively if you are an existing business customer you can query a bill payment or renew your contract by phoning the appropriate phone number from the table below.
RAC business contact numbers – in short
| Business department | Phone number |
|---|---|
| Customer services | 0330 159 0784 |
| New customers | 0330 159 0975 |
| Renew your existing contract | 0330 159 0783 |
| RAC business insurance | 0344 892 1757 |
| Billing enquiries | 0333 202 1855 |
| Complaints | 0330 159 1441 |
Head office & complaints – 01922 437 000
Phone the RAC head office in Walsall directly by calling their switchboard contact number 01922 437 000 to make a complaint about a delayed breakdown callout, a faulty part they have fitted to your vehicle or the conduct of one of their mechanics. Furthermore you can call this helpline to complain about an insurance claim if you believe that you have been underpaid or unfairly denied compensation. Alternatively if you would prefer to send your feedback to the RAC in writing please use their UK postal address provided below, however please note that this will take longer than calling their telephone number.
RAC Motoring Services,
RAC House,
Brockhurst Crescent,
Walsall,
WS5 4AW,
United Kingdom.
RAC contact numbers – at a glance
| RAC department | Phone number |
|---|---|
| RAC breakdown cover – customer services | 0330 159 0740 |
| RAC breakdown cover – customer services (SMS text) | 07855 82 82 82 |
| RAC breakdown cover – roadside assistance | 0333 2000 999 |
| RAC breakdown cover – sales | 08000 722 822 |
| RAC breakdown cover – European insurance | 0800 015 6000 |
| RAC breakdown cover – roadside assistance for Blue Badge holders (textphone) | 18001 0800 029 029 |
| RAC breakdown cover – roadside assistance for Blue Badge holders (SMS text) | 07855 82 82 82 |
| RAC breakdown cover – roadside assistance for Blue Badge holders (sales) | 0800 029 029 |
| Car insurance – customer services | 0330 159 1031 |
| Car insurance – get a quote | 0330 159 1019 |
| Car insurance – claims | 0330 159 1062 |
| Car insurance – classic motors (customer services) | 0330 159 0728 |
| Car insurance – classic motors (claims) | 0330 159 0730 |
| Car insurance – day policies (customer services) | 0333 005 0944 |
| Car insurance – day policies (claims) | 08000 156 166 |
| Caravan & motorhome insurance – customer services | 0800 308 1111 |
| Caravan & motorhome insurance – claims | 0333 323 0966 |
| RAC motorbike insurance | 0330 159 1156 |
| Van insurance – customer services & quotes | 0330 332 8308 |
| Van insurance – make a claim on your policy | 0330 332 8315 |
| RAC home insurance – customer services & claims (policy taken out after 25th February 2016) | 0330 159 0985 |
| RAC home insurance – customer services & claims (policy taken out before 25th February 2016) | 0333 202 3044 |
| RAC home insurance – renew your policy | 0333 202 3044 |
| RAC home insurance – get a quote | 0330 159 0981 |
| Travel insurance – customer services | 0330 159 0409 |
| Travel insurance – get a quote | 0330 159 0405 |
| Travel insurance – non-emergency claims | 0208 667 2464 |
| Travel insurance – emergency medical assistance (UK) | 0030 231 0256 454 |
| Travel insurance – emergency medical assistance (international) | +44 203 819 7176 |
| Travel insurance – gadget claims | +330 880 1751 |
| Travel insurance – international driving permit | 0800 550 055 |
| Legal care | 0330 159 0442 |
| Legal advice | 0330 159 1446 |
| Vehicle inspections | 0330 159 0324 |
| RAC car check | 0330 159 0364 |
| RAC shop – customer services | 0115 841 4016 |
| RAC shop – batteries | 0800 096 2968 |
| RAC business enquiries – customer services | 0330 159 0784 |
| RAC business enquiries – new customers | 0330 159 0975 |
| RAC business enquiries – renew your existing contract | 0330 159 0783 |
| RAC business enquiries – insurance queries | 0344 892 1757 |
| RAC business enquiries – billing | 0333 202 1855 |
| RAC business enquiries – complaints | 0330 159 1441 |
| Head office & complaints | 01922 437 000 |
Other ways you can contact the RAC
As well as offering a comprehensive range of telephone helplines you can also contact the RAC in writing by use of their email and postal addresses, you can even send messages to their customer service staff via their profiles on social media websites.
Postal address
If you would like to write to the RAC you may use their customer service postal address below, where you can enquire about your membership, an insurance policy or a vehicle inspection that they have performed on your behalf.
RAC Motoring Services,
Great Park Road,
Bradley Stoke,
Bristol,
BS32 4QN,
United Kingdom.
Email the RAC
To email the RAC please fill out an online contact form on their UK website, where you can request a reply by return email or by a callback at a convenient time for you, you can also select which RAC department you would like to get in touch with by selecting from the menu on the left hand side of the page.
Connect with the RAC through social media
Many organisations such as the RAC use social media websites to promote their services and sales, some even take the synergistic relationship further in allowing you to message their customer service staff through their company profiles.
- Write a post on RAC’s Facebook timeline
- www.facebook.com/rac
- Send a Tweet to the RAC customer service helpdesk on Twitter
- twitter.com/therac_uk
- Add the RAC to your circles on Google+
- plus.google.com/+RACmotoring
- Watch helpful car maintenance tips on the RAC YouTube channel
- www.youtube.com/user/RACBreakdown
- Check out the RAC company profile page on LinkedIn
- www.linkedin.com/company/rac