Phone the easyJet customer services helpline on their standard-rate contact number 0330 365 5000 to book a ticket and to make a complaint about a delayed flight.
easyJet Customer Services – 0330 365 5000
Contact easyJet customer services by calling their local rate 0330 365 5000 phone number. This helpline will put you in contact with one of their advisors who will guide you through your query on available flights, prices offered by easyJet, how to claim compensation for your delayed or cancelled easyJet flight and other general enquiries. Please note if you want to manage your easyJet booking, for example to change your flight or to correct a mistake in a passenger name, you should instead use the easyJet online booking manager here www.easyjet.com/EN/secure/MyEasyJet.mvc/SignIn, as easyJet will charge you £10 to do this via their phone helpline. An exception to this is if you require special assistance or accessibility options when managing your existing easyJet booking, in that case please call 0330 365 5000.
The easyJet customer service helpline is available to phone 8am-8pm seven days a week and is charged at normal UK call rates. Therefore it will cost you approximately 12p per minute maximum to contact easyJet from a BT landline, plus a standard call-access charge decided by your provider. Contacting easyJet from a mobile will be free if you use your free minutes that are included with your mobile tariff, however please check with your provider as calls to 0330 365 5000 will cost significantly more than an equivalent call from a landline if you don’t use these free minutes.
Call easyJet from abroad: +44 330 365 5454
Phone easyJet from outside of the UK by calling their international contact number +44 330 365 5454. This number will connect you to easyJet customer service advisors who will guide you through your flight or holiday query and provide you with support if something has gone wrong on your holiday. Please be aware that calls to this international helpline will normally cost more than UK-UK phone calls and contacting easyJet from abroad on a mobile or payphone will cost significantly more than international landline calls.
easyJet also operates a number of dedicated helplines for you to use to call from specific countries which may save you money compared to calling their international helpline, full details of these helplines can be seen in the list below.
International easyJet Phone Numbers
| Austria: 0820 320 950 | Germany: 01806 060 606 | Netherlands: 0900 040 1048 |
| Croatia: 0601 90 199 | Greece: 2111 98 0013 | Portugal: 70750 0176 |
| Denmark: 4589 881 032 | Israel: 9723 7630 561 | Spain: 902 599 900 |
| France: 0820 420 315 | Italy: 1992 01 840 | Switzerland: 0848 282 828 |
easyJet Holidays- 0203 499 5251
Phone the easyJet Holidays customer service contact number 0203 499 5251 for general enquiries and further contact options for your easyJet Holidays booking. easyJet Holidays is the package holidays branch of easyJet, so if you can no longer travel for your holiday or if you have missed the initial flight for your easyJet holiday then you should call this number. If you are already on your easyJet holiday phone their 24 duty office helpline contact number 0203 499 5248 if there is a medical emergency, if you can’t find your easyJet booking voucher or if you wish to change your hotel. To contact the 24 hour duty office from abroad call +44 203 499 5248.
If you want to book an easyJet Holiday from the UK then please phone their UK sales contact number 0203 499 5232, or email using their official sales email address info-uk@holiday.easyjet.com. If you are based in another European country then please examine the list below for phone numbers and official email addresses for the easyJet holidays booking team in these countries. All these helplines are available to call between 8am-10pm Monday-Saturday and 9am-5pm Sunday and call costs will depend on which country you are calling easyJet Holidays from.
easyJet Holidays International Sales
Country |
Phone Number |
Email Address |
|---|---|---|
| France | +3317 6545 369 | info-fr@holiday.easyjet.com |
| Germany | +4918 0680 6806 | info-de@holiday.easyjet.com |
| Italy | +3906 9762 7656 | info-it@holiday.easyjet.com |
| Spain | +3497 1927 336 | info-es@holiday.easyjet.com |
| Netherlands | +3120 8110 844 | info-nl@holiday.easyjet.com |
| Switzerland | +4143 5509 515 | info-fr@holiday.easyjet.com / info-de@holiday.easyjet.com |
easyJet Hotels – 0203 564 6725 / +44 20 3320 2609
Phone 0203 564 6725 if you have a problem with your easyJet hotel booking in the UK or call their international contact number +44 20 3320 2609 from abroad. Calling these numbers will put you in contact with booking.com who are in partnership with easyJet Hotels, and who will be able to help you if you have a problem with your hotel or if you wish to cancel or change your easyJet hotel booking.
easyJet Travel Insurance – 0371 200 0223
Contact easyJet travel insurance general enquiries by calling their 0371 200 0223 phone number. Phone this customer service number to change or cancel your easyJet travel insurance policy as well as to request a re-print of your travel insurance documents. This contact number is available to call from Monday-Friday 10am-5pm and is closed on weekends & bank holidays.
easyJet Travel Insurance is underwritten by Allianz Global Assistance; their full list of phone numbers, including claims and medical emergency helplines are provided below.
easyJet Travel Insurance Phone Numbers
| easyJet Travel Insurance Department | Phone Number | Alternative Contact Details |
|---|---|---|
| Customer Services | 0371 200 0223 | Website: https://travelinsurance.easyjet.com/
Online Contact Form: http://www.easyjet.com/en/help/contact-us/contact |
| Make a claim | +44 208 603 9692 | Post: Allianz Global Assistance, Travel Insurance Claims department, PO Box 1900, Croydon, CR90 9BA, United Kingdom.Email: travel.claims@allianz-assistance.co.uk |
| 24/7 Medical Emergencies Line | +44 208 603 9693 | N/A |
| Complain about easyJet travel insurance | 0371 200 022 | Post: Travel Insurance Complaints Department, Allianz Global Assistance, PO Box 1900, Croydon, CR90 9BA, United Kingdom. |
Calls to these easyJet travel insurance phone numbers are charged at normal UK call rates if you are calling easyJet from within the UK. Please note that calls made to these easyJet travel insurance numbers from outside the UK will normally cost more than UK-UK calls and will vary depending on the exact country you are calling easyJet from.
easyJet Plus membership – 0330 365 5000
Contact the easyJet Plus membership support team by calling their phone number 0330 365 5000 or email using their official customer service email address customer.service@easyjet.com. Phone this UK helpline number if you have any queries about your easyJet Plus benefits including complimentary seat allocation, cabin bags, and partner offers that come with joining their membership scheme. This contact number is available to call 7 days a week, Monday to Sunday between 8am and 8pm.
Complain to easyJet – 0330 365 5000
Contact easyJet customer services to make an official complaint by calling their mobile-friendly phone number 0330 365 5000. You can also register a complaint by using the official easyJet online contact form http://www.easyjet.com/en/help/contact-us/contact and selecting ‘complaint’. These are the two fastest options for getting in contact with easyJet to make your complaint however if you would prefer to write to easyJet then please use their official complaints postal address provided here for you:
easyJet Airline Company Limited,
Complaints Department,
Hangar 89,
London Luton Airport,
Luton,
Bedfordshire,
LU2 9PF,
United Kingdom.
easyJet will attempt to get back to you with a resolution to your complaint within ten days of acknowledging that they have received it. If you are unhappy with the solution offered by easyJet you can escalate the complaint to CEDR Services Limited, who are the body approved by the Civil Aviation Authority to independently review complaints, by calling their main contact number 0207 536 6099, emailing aviation@cedr.com or writing to CEDR Services Limited using their official post address:
CEDR Services Limited,
International Dispute Resolution Centre,
70 Fleet Street,
London,
EC4Y 1EU,
United Kingdom.
Key easyJet contact numbers
| easyJet department | Phone number |
|---|---|
| Customer services & Plus membership (UK) | 0330 365 5000 |
| Customer services & Plus membership (international) | +44 330 365 5454 |
| easyJet holidays | 0203 499 5251 |
| Hotel enquiries | 0203 564 6725 |
| Travel insurance | 0371 200 0223 |
Alternative easyJet Contact Options
Online
Similar to other budget airlines, easyJet has a range of online contact options which saves them money from having to maintain numerous customer service helplines. Their online contact options include an official customer service form, an official flight tracker which provides live departure and arrival details up to 48 hours in advance of your flight and forms to download if you want to claim compensation for an easyJet flight delay or unsatisfactory in-flight purchase. You can also check-in online to save you time in the queues when you get to the airport. Official links to all these easyJet online contact options can be found below.
| Reason for contacting easyJet | Official easyJet link |
|---|---|
| Customer service contact form | http://www.easyjet.com/en/help/contact-us/contact |
| easyJet online check-in | http://www.easyjet.com/en/?chkin=1 |
| easyJet Holidays contact form | http://www.easyjet.com/en/help/contact-us/easyJet-holidays-contact |
| Apply for compensation if your easyJet flight was cancelled or delayed by more than 3 hours | https://www.easyjet.com/EN/Reclaim.mvc/Index |
| Claim for expenses incurred due to an easyJet delay or cancellation | http://www.easyjet.com/en/expenses |
| Refund your easyJet in-flight refund | http://www.easyjet.com/en/help/contact-us/inflight-refunds |
Write to easyJet
Although easyJet advise that you contact them by phone or by use of their official online contact form, you can write to easyJet using their official customer service postal address provided here for you:
easyJet Airline Company Limited,
Customer Service,
Hangar 89,
London Luton Airport,
Luton,
Bedfordshire,
LU2 9PF,
United Kingdom.
easyJet Social Media
easyJet operates over 700 air-travel routes in 32 countries and is listed on the London Stock Exchange, therefore their company maintains a wide presence on the most popular social media sites. Links to these official easyJet social media pages can be found here:
- Facebook: https://www.facebook.com/easyJet.
- Twitter: https://twitter.com/easyJet.
- YouTube: http://youtube.com/easyjet.
- LinkedIn: https://www.linkedin.com/company/easyjet.
- Instagram: https://www.instagram.com/easyjet/.