On The Beach Contact Number: 0870 042 1373

Contact On The Beach by calling their customer service telephone number 0161 444 8416 (standard rates apply) or on 0870 042 1373 (13p/min + network access charge) to book a holiday, to change the details on your flight ticket and to get a refund.

 

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On The Beach customer services – 0161 444 8416

On The Beach Logo

Phone On The Beach customer services on their UK contact number 0161 444 8416 (standard rate) or via 0870 042 1373 (13p/min + access charge) to book a flight ticket where you can also upgrade your holiday by adding excursions and restaurant meals. Similarly if you would like to book a hire car you can call this helpline for more information on how you can do so.

Moreover if you require technical support whilst booking your holiday on their online service you can call their customer care number to confirm that your payment has gone through by requesting a receipt. If you require a transfer flight to connect you to your eventual destination you can call this number to see if you can get a preferential rate on your booking. By contrast if you are no longer able to travel on the dates specified on your ticket you should call their friendly staff in order to get a full refund. Lines are open 8am-9pm Monday-Friday and 9am-9pm Saturday-Sunday, however please note that these opening times may be reduced on certain UK bank holidays such as Christmas Day.

 

Complaints – 0371 474 3000

Phone On The Beach to make a complaint by calling their dedicated contact number 0371 474 3000 where you can complain about a delayed flight, misleading hotel advertisement and the conduct of their staff. You should also call this helpline if your baggage has either been left at the airport or damaged by the airport’s handling staff in order to claim compensation. Alternatively if you would prefer to make your complaint in writing you should send your letters to their head office in Cheadle directly by using this postal address:

Complaints Department,
On the Beach Limited,
Park Square,
Bird Hall Lane,
Cheadle,
SK3 0XN,
United Kingdom.

 

On The Beach phone numbers – a summary

Department Contact number
Customer services 0161 444 8416
Complaints 0371 474 3000

On The Beach Sand & Sea

 

Alternative ways to contact On the Beach

You can contact On The Beach in a number of ways besides calling their telephone helplines which include email, postal addresses and accounts on some of the most popular global social media websites.

 

Email On The Beach

If you would like to email On The Beach you can either visit their official ‘contact us’ website to manage your booking or if you would like to enquire about a transfer you can use their dedicated online address admin@onthebeachtransfers.co.uk.

 

Postal address

You can send your general enquiries to On The Beach in writing by sending letters to their customer service postal address, which is provided here for your convenience:

Customer Services,
On the Beach Limited,
Park Square,
Bird Hall Lane,
Cheadle,
SK3 0XN,
United Kingdom.

 

Connect with On The Beach via social media

Social media is now an important tool for travel companies such as On The Beach to promote their latest sales prices, furthermore you can even contact their customer service staff by sending messages to their profiles.

Send a message to On The Beach customer service staff via Facebook
www.facebook.com/onthebeachholidays
Tweet their support team on Twitter
twitter.com/OntheBeachUK
Check out their posts on Google+
plus.google.com/+onthebeach
Watch On The Beach’s videos on their YouTube page
www.youtube.com/user/onthebeach
View On The Beach careers on their LinkedIn compnay profile page
www.linkedin.com/company/on-the-beach-ltd