Contact Microsoft Support on their UK contact number 0344 800 2400 for customer service advice about a technical issue with your Windows operating system, Office software or Xbox gaming console.
Customer services – 0344 800 2400
Phone Microsoft customer services by calling their phone number 0344 800 2400 for technical support with your Windows hardware such as your Surface Tablet, laptop or mobile device. Furthermore you can also get troubleshooting advice for their software products by calling this helpline, thus if you are having difficulties with your Windows operating system, updates or your Microsoft Office suite then you should use this service.
This is also the main customer care helpline for support enquiries relating to their Outlook email services which were formerly known as Hotmail. Moreover if you have forgotten the username or password to your Windows Live account you will be able to call their friendly customer care staff to reset them so that you will be able to log in.
Calls to the Microsoft help-desk phone number 0344 800 2400 are charged at the same rate as calls to geographic area code phone numbers which are prefixed by either 01 or 02 digits. Therefore you can call Microsoft for free if you have free inclusive minutes as part of your mobile or landline tariff, however if you don’t have these on your contract you will be charged a variable per minute rate as well as a connection fee which is set by your specific network provider.
Complaints – 0344 800 2400
Contact Microsoft to make a complaint by calling their customer service phone number 0344 800 2400 to voice your dissatisfaction with one of their devices, one of their software products or the conduct of a particular member of staff. If you have repeated technical difficulties with a Surface tablet, Windows phone or Office software you may be able to claim compensation which you can do by calling this helpline. Alternatively you can contact their head office in Reading directly by writing a letter of complaint to their official postal address:
Complaints,
Microsoft UK Headquarters,
Microsoft Campus,
Thames Valley Park Reading,
RG6 1WG,
United Kingdom.
Store support – 0800 026 0329
Phone Microsoft for free on their freephone contact number 0800 026 0329 for support with their online Store. Therefore if you have made an order you can call this helpline to track the delivery progress if it is being physically delivered and to check why it hasn’t shown up in your purchases if it is a software download. If you aren’t satisfied with your purchase or subscription then you can phone this customer care team to request a full refund, where they will guide you through the remainder of the returns process. Furthermore if you would like to purchase a Microsoft gift card or voucher to give someone as a gift you can call them on this number, similarly if you would like to check the balance on your existing card you can phone their help-desk to get up to date information on how much you can spend. Finally if you require technical support whilst either downloading or installing your new apps you may call Microsoft on this number to contact their staff.
Xbox support – 0800 587 1102
Contact Microsoft for technical support with your Xbox gaming console by calling their freephone number 0800 587 1102 for free, where you can also get troubleshooting advice for your Xbox Live subscription. For example if your Xbox One or 360 console is displaying red warning lights you can call this specialist department for advice on how to fix the problem. Similarly if you cannot remember the username or password to your Xbox Live account then you should call them to either receive a reminder or to get these reset. Furthermore their friendly staff will be able to assist you if you would like details on the types of games and movies available on this platform, including age restrictions and backwards compatibility.
Business customers – 0800 026 0061
Call 0800 026 0061 to contact Microsoft over the phone for free about their specialist software deals and packages for business customers. They also offer a range of financing deals specifically for small and medium sized companies so you can call them to get a quote for your particular computing needs. Similarly if you are planning on upgrading the Windows operating system used on your company computers you should call this team for information regarding when their current systems will be obsolete. Additionally Microsoft offer a range of cloud storage solutions, thus if you have any queries about the security of your data you can address these to this customer care team.
Microsoft UK contact numbers
| Department | Phone number |
|---|---|
| Customer services & complaints | 0344 800 2400 |
| Store | 0800 026 0329 |
| Xbox support | 0800 587 1102 |
| Business customer services | 0800 026 0061 |
Other ways you can contact Microsoft
Microsoft offer a range of customer service support options other than their telephone helplines including email forms, postal addresses and dedicated help-desks operated through their social media accounts.
Email Microsoft
You can contact Microsoft by email or live chat by using their official support website, where you can also find answers to helpful frequently asked questions (FAQs). Although they do not have a dedicated email address out of fear from being inundated by spammers you will still be able to reach them using this online source.
Write to Microsoft
If you would prefer to write to Microsoft then you can send your letters to their UK head office address below, however please be aware that you shouldn’t include sensitive information relevant to your account in your letter.
Customer Service Department,
Microsoft UK Headquarters,
Microsoft Campus,
Thames Valley Park Reading,
RG6 1WG,
United Kingdom.
Connect with Microsoft via social media
Like many companies Microsoft operate a number of profiles on some of the most popular global social media websites, which has a two-fold effect of helping them promote their products and allowing their customers to reach their customer service teams in a new efficient way.
- Check out Microsoft’s posts on Facebook
- www.facebook.com/MicrosoftUK
- Send Microsoft a Tweet through Twitter
- twitter.com/Microsoft
- Check out the Microsoft company profile page on LinkedIn
- www.linkedin.com/company/microsoft
- Watch their promotional videos on YouTube
- www.youtube.com/user/Microsoft