Contact Cex on their customer support number 0330 123 5986 to exchange a mobile phone, to find your nearest store, to trade-in your old video game titles and to make a complaint about a faulty device.
Please note that this is an automated telephone service which will prompt you to contact Cex via email or via the contact form displayed on their website. As such you will not be able to speak to a customer service agent by calling this helpline.
Cex automated helpline – 0330 123 5986
Call Cex on their automated contact number 0330 123 5986 for details on how to trade-in an old mobile phone, to find your local shop and for details on their available video games. Furthermore you can call this helpline for information on how you can sell your old devices and games for a cash sum, where you can also voice your complaints if you believe you have been underpaid for your items.
This helpline is available 24 hours per day, seven days a week however please be aware that this is an automated service which will not connect you with a customer support advisor. Instead it will prompt you to contact them using the contact form displayed on their website, hence to save time we recommend that you access this form directly by clicking the link in the “Alternative ways to contact Cex” section below. Calls are charged at UK standard rates, which means you will pay a per-minute fee alongside a per-call access charge unless you have inclusive minutes on your tariff, in which case you can phone Cex for free.
Alternative ways to contact Cex
Whilst the Cex helpline won’t connect you to an advisor you can still reach out to the technology exchange store by visiting your local store, by using their email form or by sending a letter to their head office.
Email Cex
You can email Cex by filling out the contact form provided on their UK website. Here you can also access their extensive catalogue of video game titles, mobile phones and electronics.
Write to Cex
If you would prefer to write to Cex customer services you may contact them by writing directly to their UK head office located at the Watford address provided below. Please be aware that this office does not accept postal returns for devices or games, instead these should be handed to a member of staff at the Cex store where you purchased the item.
Cex,
Unit A,
Greycaines House,
21 Greycaines Road,
Watford,
WD24 7GP,
United Kingdom.
Store finder
You can locate your nearest Cex shop by visiting their store locator web page, where you can also find useful information such as their respective opening hours. Furthermore if you purchased an item from an overseas Cex store you can use this service to find the contact details for all the Cex national offices.
Social media
Follow Cex through their various social media profiles for updates on their sales, to find out more about upcoming games consoles and for information on how you can trade-in your old mobile phones.
- Visit the Cex Facebook page for flash deals and new releases
- www.facebook.com/CeX
- Get updates on prices and consoles through their Twitter feed
- twitter.com/Cex
- Watch adverts from Cex via their YouTube channel
- www.youtube.com/channel/UC4VHkHU8cJS4tAoUYORvA6A
- Add Cex to your circles on Google+
- plus.google.com/+cex
- Get Cex company details via their LinkedIn profile
- www.linkedin.com/company/cex-ltd