Contact Jet2Holidays on their customer service phone number 0333 300 0737 to manage your flight booking, where you can also enquire about their late deals and city break offers.
Jet2Holidays customer services – 0333 300 0737
Phone Jet2 on their dedicated holidays contact number 0333 300 0737 to manage your booking by amending spelling errors on your ticket, adding optional extras to your package such as in-flight meals and to change the hotel which you originally planned to stay at. Similarly if you are no longer able to travel abroad you should call this customer service team to cancel your booking and recieve a full refund. This is also the main helpline for holidaymakers who have booked a Jet2 city break, therefore if you would like to modify your stay by adding luxurious treats such as a spa day then you should call their friendly advisors using this number.
The Jet2Holidays customer care phone number 0333 300 0737 is charged at the same rate as calls to geographically-registered UK numbers, meaning those which start with an 01 or 02 area code prefix. Therefore calling this team to amend your holiday will be free of charge provided you have free inclusive minutes as part of your mobile or landline tariff. If you do not have an inclusive minutes package then calls will cost you a variable per-minute rate as well as a pre-determined call connection charge which is set by your specific provider. Lines are open 8am-9pm Monday-Friday and 9am-6pm Saturday-Sunday, however please note that closures may take place on some UK bank holidays.
Complaints – 0333 300 0737
Contact Jet2 on their general enquiries phone number 0333 300 0737 to lodge an official complaint about either their holiday packages or their flights. For example if you are highly dissatisfied with the hotel they provided you then you can voice your displeasure to a customer service manager using this helpline. Similarly if your flight was severely delayed then you should contact this team in order to receive an appropriate refund. Alternatively if you would rather send your complaints to them via post you can do so using their official postal address below, where you can also send documents relevant to your dispute such as receipts.
Jet2,
Complaints department,
PO Box 284,
Leeds,
LS11 1GE,
United Kingdom.
Holiday bookings – 0800 408 0778
Contact Jet2Holidays for free by calling their freephone contact number 0800 408 0778 to book your vacation or city break. Furthermore you can get the latest information about their deals and sales thus ensuring you can enjoy your package holiday for the cheapest price. Similarly if you need technical support when using their online booking services you can call this helpline for troubleshooting tips from their specially-trained team of advisors. Alternatively if you would like to book a holiday for a group of 10 or more people then you should call their dedicated hotline 0800 408 0774 which is also free of charge from all landline and mobile telephones.
Emergency contact number: +44 113 387 9501
Phone Jet2 immediately on their emergency contact number +44 113 387 9501 if you require medical assistance when staying in one of their overseas resorts so that they can arrange the appropriate care as well as handling the necessary insurance requirements. This vital helpline is also suitable for non-medical emergencies for example if you have been robbed and if important travel documents such as your passport are missing. Lines are open 24 hours a day, seven days a week so please do not hesitate to call them even at a late time. Please note that calls to this international helpline are not free and that the exact cost will depend on which country you are calling Jet2 from.
Jet2.com flight-only enquiries – 0333 300 0042
Contact Jet2 on their dedicated airline phone number 0333 300 0042 for customer service assistance on your existing flight booking. For example if you would like to amend your seat number so that you are sat nearer to the rest of your party then you can phone this helpline and an advisor will be happy to handle your request. Furthermore you can call this helpline to get their flight timetable which will help you plan your journey, similarly you will also be able to get live information on any delays to your flight by calling their customer care department. Additionally you should call this local-rate telephone number if you have a query about their baggage allowance or if your luggage has been damaged in transit so that you can receive adequate compensation.
Book a flight – 0333 300 0404
You can book a flight with Jet2.com by calling their telephone contact number 0333 300 0404 where you can also view their available destinations and prices. Additionally remember to ask about any last-minute deals which may save you a significant amount on your total travel costs. Furthermore whilst purchasing your ticket you can ask them what time you need to arrive at the airport prior to check-in to ensure that you won’t be late for your flight. Please note that if you require any additional baggage on top of their standard allowance you should notify them of this when calling them so that they can add this to your booking, thus saving you from excess payments and stress whilst at the airport.
Jet2.com international phone number: +44 203 059 8336
Please phone the Jet2.com international contact number +44 203 059 8336 if you have a general enquiry about their flights whilst you are overseas on your holiday. Furthermore if you would like to book a flight to the UK with this low-cost airline you can phone this helpline to purchase your ticket as well as in-flight meals and extra baggage. Alternatively they offer a range of dedicated international helplines for a selection of European countries which may be cheaper than using this general helpline, these along with their respective call charges are listed below.
All known Jet2.com international phone numbers
| Country | Jet2.com contact number | Landline call charge |
|---|---|---|
| Austria | +43 810 1025 1565 | 10 cents per minute |
| France | +33 821 230 203 | 12 cents per minute plus a connection of around 11 cents |
| Germany | +49 1803 511 111 | 9 cents per minute |
| Italy | +39 199 404 023 | 26.8 cents per minute plus a connection fee of around 12 cents |
| Spain | +34 935 452 395 | 6.7 cents per minute plus a connection fee of around 8 cents |
| Any other country | +44 203 059 8336 | Rates depend on which nation you are calling from |
Accessibility assistance – 0800 408 5591
Contact Jet2 for free on their accessibility freephone number 0800 408 5591 if you require assistance for mobility issues during any part of your holiday, including flights and specially-equipped hotel rooms. Similarly if you have a pre-existing medical condition you should call them using this helpline to inform them so that your needs can be accommodated thus allowing you to have a safe flight. Alternatively if you are calling them from outside the UK then please use their official international contact number +44 203 059 8337 for accessibility assistance.
All known Jet2 phone numbers
| Department | Phone number |
|---|---|
| Jet2Holidays – customer services | 0333 300 0737 |
| Jet2Holidays – bookings | 0800 408 0778 |
| Jet2.com flights – customer services | 0333 300 0042 |
| Jet2.com flights – bookings | 0333 300 0404 |
| Jet2.com flights – international phone number | +44 203 059 8336 |
| Emergency contact number | +44 113 387 9501 |
| Accessibility assistance (UK) | 0800 408 5591 |
| Accessibility assistance (international) | +44 203 059 8337 |
Alternative ways to contact Jet2
The low-cost travel industry is getting increasingly competitive so companies such as Jet2 offer a wider range of contact options than just telephone helplines including email accounts, postal addresses and profiles on popular social media websites.
Email address
You can send your enquiries to the Jet2 customer service department by using their official email address customer.service@jet2.com where you can discuss your flight booking as well as send them attachments of passport information in the event of a spelling error on your ticket.
Write to Jet2
Although it will usually be significantly quicker for you to contact Jet2 via the use of either their telephone helplines or via email you can still write to them using their conventional postal address provided below. In order to help them resolve your enquiry as swiftly as possible you should include your unique booking reference and relevant departure dates.
Jet2,
Customer Care Team,
PO Box 284,
Leeds,
LS11 1GE,
United Kingdom.
Get in touch with Jet2 on social media
Jet2 also operate a number of public profiles on some of the most popular social media websites across the globe, where you can send messages and receive helpful customer service advice in return.
- Check out their posts on Facebook
- www.facebook.com/jet2
- View Jet2’s promotional Tweets on Twitter
- twitter.com/jet2tweets
- Watch their helpful videos on the official Jet2 YouTube page
- www.youtube.com/Jet2flights
- You can also follow the Jet2 Google+ page
- plus.google.com/+jet2com
- Check out the Jet2 company profile page on LinkedIn
- www.linkedin.com/company/jet2-com