Phone Ulster Bank on their 24-hour Anytime Banking contact number 0345 742 4365 to apply for a mortgage, to report a missing credit card and to file a complaint via their customer service department.
Anytime Banking – 0345 742 4365
Contact Ulster Bank on their customer service phone number 0345 742 4365 for general enquiries, to check your current account balance and to transfer money to a different fund via their 24-hour Anytime Banking service. You should also phone this helpline to get technical support from an advisor if you are experiencing difficulties logging on to their online banking platform, for instance if you have forgotten your username or password. If you are moving home then you may use this helpline to update your account details.
Moreover you can call this helpline to request an increase in your existing overdraft limit, although this will be subject to your current credit status. Similarly if you are unsure of the AER interest rates which affect your savings account your may phone this helpline for confirmation. Note that these may be affected by how often you withdraw funds from your ISA holdings therefore you may phone this helpline for their full terms and conditions which apply to their investment products.
As mentioned this helpline is open 24 hours a day, seven days a week however it may be automated outside of conventional bank branch opening hours. Calls to the national Ulster Bank phone number 0345 742 4365 are charged at identical rates to calls to standard local numbers within the UK. This means you can contact Ulster Bank for free if you are allocated the use of inclusive minutes on your landline or mobile tariff, otherwise you will have to pay the rates outlined by your provider in your contract.
Phone Ulster Bank from abroad: +44289 053 8033
Contact Ulster Bank from outside the United Kingdom by phoning their international helpline number +44289 053 8033 to check your balance from overseas, for general enquiries about your account and to apply for a current account if you are moving to the country. However please note that calls will normally be charged at higher rates than making the equivalent UK-only call unless you have a dedicated roaming package in the country you are situated, therefore it is advisable that you contact Ulster Bank from a landline handset from abroad where possible.
Make a complaint to Ulster Bank: 0345 742 4365
Contact Ulster Bank to make a formal complaint on their customer service phone number 0345 742 4365 where you can voice your grievance with a member of staff, unfair rises in your borrowing repayments and unfair rejection for one of their credit products. You should also call this helpline to complain about unwanted charges applied to your account including payment protection insurance (PPI). Moreover if you suspect that you have been underpaid following an insurance claim you should call this 24-hour helpline to request additional compensation. Alternatively if you would prefer to submit evidence pertaining to a complaint you may write directly to the Ulster Bank head office which is located at this Dublin postal address:
Ulster Bank Group Centre,
George’s Quay,
Dublin,
D02 VR98,
Republic of Ireland.
Anytime Banking phone numbers
| Anytime Banking department | Ulster Bank contact number |
|---|---|
| Anytime Banking and complaints | 0345 742 4365 |
| Contact Ulster Bank from overseas | +44289 053 8033 |
| Register for Anytime Banking | 0345 900 3200 |
| Overseas registrations for Anytime Banking | +44 345 900 3200 |
| Ulster Bank – mobile banking | 0345 366 7001 |
| International mobile banking helpline | +44 238 124 4179 |
| Arrange an appointment at your local Ulster Bank branch | 0800 046 6486 |
Apply for a new Ulster Bank account – 0800 046 6486
Ulster Bank applications advisors can be contacted for free on their freephone number 0800 046 6486 for new customers looking to apply for a current account, ISA savings fund, loan or credit card. If your product involves borrowing money from the bank you should note that your previous credit history will be checked and your eligibility for these financial products is decided entirely by the bank. Moreover you may dial this helpline to track the status of an existing application and for an explanation if you were rejected for one of their borrowing products. Lines are open 8:30am-8pm Monday-Friday so please note that they are closed on weekends and UK bank holidays.
Child trust fund enquiries – 0345 601 0120
Contact Ulster Bank on their child trust fund (CTF) telephone number 0345 601 0120 to check how much money is saved in your offspring’s tax-free account and to confirm that your child’s savings are held with the bank. Unfortunately the UK government no longer offers child trust fund accounts so you will be unable to apply for a new fund, however you may dial this number to enquire about other accounts such as the junior ISA.
Ulster Bank credit cards – 0345 300 4642
Phone Ulster Bank via their credit card contact number to increase your borrowing amount, to change your direct debit repayment structure and to pay off your outstanding debt via a telephone transfer. You should also call this helpline immediately to notify them that you are experiencing financial difficulties and thus you are struggling to make your next repayment as they may be able to offer solutions such as a delayed date or recognised insolvency. Similarly you should contact the bank immediately if your credit card has been lost or stolen so that they can block it from being used by criminal organisations, they will subsequently send a replacement card to you at your registered home address.
Ulster Bank credit card phone numbers
| Credit card department | Contact number |
|---|---|
| Credit cards – general enquiries | 0345 300 4642 |
| Report a lost or stolen credit card | 0370 600 0459 |
| Missing credit card – international helpline | +44 126 850 0813 |
| International credit card enquiries | +44 126 850 8018 |
| Ulster Bank – Gold credit cards | 0345 300 4643 |
Loans from Ulster Bank – 0800 046 6486
Phone Ulster Bank for free on their freephone contact number 0800 046 6486 to get a loan, to check their repayment terms and to confirm their APR interest rates which will affect how much you will have to pay back. You should also dial this number to request an extension on your repayment date if unforeseen circumstances mean you are unable to keep to your contracted terms, however this is at the bank’s discretion. Similarly you may dial this number to borrow more money on your loan although the bank may reject this based on your previous credit history.
Mortgage enquiries – 0345 300 6086
Phone the Ulster Bank mortgage department on their local-rate contact number 0345 300 6086 to apply for a new mortgage, to amend your current borrowing arrangement if you are moving home and to enquire how to pay off your mortgage early. They may offer preferential interest rates to first time buyers as well as homeowners looking to remortgage their property therefore call this helpline to book an appointment at your local Ulster Bank branch to discuss your requirements. You may also use this telephone service to change your repayment structure, for instance if you would like to increase your monthly repayments so that your mortgage is paid off early.
Ulster Bank home insurance – 0800 051 1399
Contact Ulster Bank for free by calling their home insurance phone number 0800 051 1399 to get a quote for your property protection and to add contents cover for your valuable possessions. Similarly you should call this helpline to report a change in address so that they can adjust your monthly premiums accordingly. Please consult the full list of Ulster Bank home insurance numbers below for emergency claims advice if your house has been affected by fire, flooding or burglary.
Ulster Bank home insurance contact numbers
| Department | Phone number |
|---|---|
| Home insurance – general enquiries | 0800 051 1399 |
| Get a quote on Ulster Bank home insurance | 0800 051 0502 |
| Report a home emergency | 0345 878 5126 |
| Make a claim on damages to your house | 0345 877 6703 |
| Ulster Bank home insurance – legal protection advice | 0370 024 8877 |
Life insurance – 0800 085 1714
Phone Ulster Bank life insurance for free on their freephone contact number 0800 085 1714 to take out a life insurance policy to protect your family’s income. Existing policyholders may call this helpline to increase their monthly premiums thus leaving a greater lump sum in the event of their passing, however you may not be able to change your cover on certain Life Protector policies. YOu may also call this helpline for details about their over-60’s life plans as they may be able to insure you even at an advanced age with pre-existing medical conditions. If a loved one has passed away you may call this helpline to speak to a dedicated member of their bereavements team who will guide you through the process of making a claim on their Ulster Bank life insurance policy, including any probate requirements.
Travel insurance – 0800 051 1399
Contact Ulster Bank travel services by phoning their UK freephone number 0800 051 1399 for holiday cover, to add excursions such as skiing onto your existing policy or to renew you cover from a previous trip. Furthermore if you are planning several holidays in a single year you can call this helpline for quotes on multi-trip insurance, which is also suitable for regular business flyers. Potential customers should be advised that you must disclose any pre-existing medical conditions before you fly otherwise your travel insurance policy may be voided in the event of a health issue. On that note you should call this helpline to make a claim if any of your belongings were taken whilst abroad or in the event of a medical emergency so that you can recoup the healthcare costs.
Ufirst membership services – 0345 607 2538
Contact Ulster Bank to manage your membership services by calling their Ufirst telephone number 0345 607 2538 which includes Gold and private membership customers. These premium accounts make you eligible for benefits such as early release bookings from Ticketmaster, annual worldwide travel insurance policies and automatic mobile phone cover. Therefore if you are interested in upgrading to a Ufirst account you may phone this helpline to speak with an advisor about their criteria.
Ulster Bank business customers – 0345 366 5592
Phone Ulster Bank on their business advisor contact number 0345 366 5592 to open a new company account, to request a company credit card and to arrange an appointment to discuss a corporate loan. Existing commercial customers should also phone this number to notify them of a change in address, ownership and to nominate new financial signatories on your account. If you hold a OneCard business account then you may call this customer service phone number to inform Ulster Bank of loss or theft so that your account security can be maintained. Moreover if you run a UK business from an international destination you can examine the table below to identify the correct telephone number for you to dial in order to manage your business account.
Ulster Bank business telephone numbers
| Business banking department | Ulster Bank contact number |
|---|---|
| Company account enquiries | 0345 366 5592 |
| Contact Ulster Bank business services from abroad | +442890 538 459 |
| Bankline | 0345 300 2942 |
| International Bankline calls | +44 131 278 0057 |
| Business card helpdesk | 0345 300 4473 |
| Phone the business card helpdesk from overseas | +44345 300 4473 |
| Ulster Bank OneCard | 0345 300 7295 |
| International OneCard enquiries | +44345 300 7295 |
| Visa purchasing card enquiries | 0345 300 4476 |
| Phone the visa purchasing card team from abroad | +44345 300 4476 |
Ulster Bank contact numbers
| Ulster Bank department | Telephone number |
|---|---|
| Anytime Banking and complaints | 0345 742 4365 |
| Contact Ulster Bank from overseas | +44289 053 8033 |
| Register for Anytime Banking | 0345 900 3200 |
| Overseas registrations for Anytime Banking | +44 345 900 3200 |
| Ulster Bank – mobile banking | 0345 366 7001 |
| International mobile banking helpline | +44 238 124 4179 |
| Arrange an appointment at your local Ulster Bank branch | 0800 046 6486 |
| Apply for a new Ulster Bank account | 0800 046 6486 |
| Credit cards – general enquiries | 0345 300 4642 |
| Report a lost or stolen Ulster Bank credit card | 0370 600 0459 |
| Missing credit card – international helpline | +44 126 850 0813 |
| International credit card enquiries | +44 126 850 8018 |
| Ulster Bank – Gold credit cards | 0345 300 4643 |
| Loans from Ulster Bank | 0800 046 6486 |
| Home insurance – general enquiries | 0800 051 1399 |
| Get a quote on Ulster Bank home insurance | 0800 051 0502 |
| Report a home emergency | 0345 878 5126 |
| Make a claim on damages to your house | 0345 877 6703 |
| Ulster Bank home insurance – legal protection advice | 0370 024 8877 |
| Life insurance | 0800 085 1714 |
| Travel insurance | 0800 051 1399 |
| Ufirst membership services | 0345 607 2538 |
| Company account enquiries | 0345 366 5592 |
| Contact Ulster Bank business services from abroad | +442890 538 459 |
| Bankline | 0345 300 2942 |
| International Bankline calls | +44 131 278 0057 |
| Business card helpdesk | 0345 300 4473 |
| Phone the business card helpdesk from overseas | +44345 300 4473 |
| Ulster Bank OneCard | 0345 300 7295 |
| International OneCard enquiries | +44345 300 7295 |
| Visa purchasing card enquiries | 0345 300 4476 |
| Phone the visa purchasing card team from abroad | +44345 300 4476 |
Further ways to contact Ulster Bank customer services
Ulster Bank offer their customers several ways to contact their financial advisors such as various local branches throughout the UK, a central customer service postal address and email accounts. They also maintain a presence on social media websites as a further way of promoting their products as well as a method for their customers to message their staff.
Write to Ulster Bank
Customers who would like to write to Ulster Bank may send letters to their UK office in Belfast using the postal address provided below, you should however note that this address does not accept unsolicited cheque payments.
Customer services,
Ulster Bank,
Freepost BEL4084,
Belfast,
BT1 5BR,
United Kingdom.
Visit your local Ulster Bank branch
You may also choose to visit your local Ulster Bank branch where you can arrange an appointment to discuss your mortgage borrowing and to request a loan. If you are unsure as to where your nearest outlet is you may use the Ulster Bank branch locator to get the full address details of each of their branches as well as official ATMs.
Email Ulster Bank
Customers can email Ulster Bank by visiting their help and support website where you can also find live chat options. You may also use the search functions on this webpage to browse their frequently asked questions as your issue may have been solved previously.
Ulster Bank social media
Ulster Bank have several profiles on some of the most popular social media websites which serve a dual purpose. Firstly these are an effective marketing tool which the bank can use to promote discounted interest rates on their credit cards as well as special terms on overdraft agreements. Secondly you can message customer service agents through some of these profiles to get support with your banking, however please do not disclose any private account information such as PIN numbers and passwords through these public sopurces of information.
- Check out posts published on the Ulster Bank Facebook page
- www.facebook.com/UlsterBank
- Get support with your Ulster Bank account through their Twitter page
- twitter.com/ulsterbank_help
- Get company details about Ulster Bank through their LinkedIn profile
- www.linkedin.com/company/ulster-bank