Contact Boohoo by calling their head office phone number 0161 236 5640 for complaints, to track a UK delivery and for their returns policy so you can claim a refund for an unwanted item of clothing.
Boohoo head office – 0161 236 5640
Contact Boohoo on their head office phone number 0161 236 5640 for technical support when placing an online order for clothing, for size guidelines and to track your delivery. If your new clothes do not fit you can call this helpline for full details about their returns policy, however note that you cannot claim a refund on certain garments such as underwear.
You can also phone this helpline for details about any promotional sales on their latest range of designer dresses, shoes and menswear. Similarly you can ask for details on their standard student discounts and to purchased gift vouchers for a loved one. Likewise if you have lost your Boohoo gift card you can call this helpline for assistance, however be aware that any refunds are handled at their discretion. Moreover if you are unable to login to your online account as a result of forgetting your username or password you can phone this number for technical support.
Calls to the Boohoo contact number 0161 236 5640 are charged at identical rates to other 01 and 02 local numbers. This means you can contact Boohoo for free if you get inclusive minutes as part of your mobile contract or landline calls bundle, however if you have run out of these minutes you will have to pay an access charge to connect the call followed by a per minute rate.
Please note that this is the only telephone number listed by Boohoo, however they state that it is only suitable for corporate business (B2B) enquiries. Therefore if your customer service enquiry is not resolved by calling this helpline please view the ‘Alternative ways to contact Boohoo’ section at the bottom of this page.
Complain to Boohoo – 0161 236 5640
Contact Boohoo on their Manchester head office number 0161 236 5640 directly to file a formal complaint over the telphone regarding a clothing purchase. For instance if you have been sent garments which do not fit or are damaged you can dial this number to request a refund following their returns procedure. Furthermore if a member of their customer service staff was rude to you then consider dialling this number to notify management of their misconduct. Alternatively if you would prefer to send a written complaint to Boohoo then post your letters to their Manchester address:
Boohoo (Complaints Department),
49-51 Dale Street,
Alternative ways to contact Boohoo
As they are an online fashion retailer Boohoo prefer their customers to use the internet for enquiries about their clothing, such as email forms and social media profiles. However they still use a UK address for letters sent through the traditional postal system.
Write to Boohoo
Send letters to the Boohoo postal address for general enquiries, for feedback on their fashion range and to confirm their size guidelines. Please be aware that this may not be the same address for handling returns, therefore please carefully check the label attached to your package if you wish to send unwanted clothes back for a refund.
49-51 Dale Street,
Send an email to Boohoo by filling out the contact form provided on their customer service website where you can also find a list of helpful FAQs on subjects such as returns, promotional codes and stock availability.
Boohoo social media
As a fashion retailer which targets the 16-25 market it is unsurprising that Boohoo have several profiles on popular social media websites. Here they advertise their latest clothing styles as well as seasonal promotions and in return they allow users to contact their customer service teams via public messaging, however please do not include any sensitive card details when posting online.
- Visit the Boohoo Facebook profile
- Post a tweet on the Boohoo Twitter feed
- Watch adverts and catwalk shows on the Boohoo YouTube channel
- Check out the latest fashion trends via the Boohoo Instagram feed
- Add Boohoo to your circles on Google+
- Find out more about the Boohoo company via their LinkedIn profile