Contact the Opodo help centre by dialling their UK freephone number 0800 026 1621 to book a flight, to change your hotel booking and to make a customer service complaint.
Customer services – 0800 026 1621
Phone the Opodo help centre by calling their freephone contact number for free to change your hotel booking, to alter your seat number and to update you flight ticket details if these are incorrect, for instance if your name has been misspelled. Furthermore if you would like to cancel your booking you may phone this helpline to request a refund, however you may not receive your initial deposit back after a certain period of time.
As mentioned this helpline is free to call from all UK landline and mobile devices, however calls from payphones may not be accepted. Lines are open 24 hours a day however closures may be in effect during UK bank holidays.
Complaints – 0800 026 1621
Contact Opodo customer services to make a complaint by dialling their UK phone number 0800 026 1621 where you can request a refund for a cancelled or severely delayed flight. Furthermore if your hotel room was not at the expected standard, for instance if it was unsanitary, you can call this helpline to request a transfer. Alternatively you can send a letter of complaint to their head office by using their postal address:
Opodo,
Waterfront,
Hammersmith Embankment,
Chancellor’s Road,
London,
W6 9RU,
United Kingdom.
International support: +1929 251 9221
Phone Opodo customer services from outside the UK by calling their international contact number +1929 251 9221 which you can use to notify them that you have lost important travel documents such as your passport. Moreover if a member of your party has suffered a medical incident you can phone this helpline for confidential support. If you need to change your airport transfer or hotel room once you are abroad you can call this number to amend your booking.
Please be aware that the Opodo international helpline +1929 251 9221 will cost more than making the equivalent UK-only call unless you have a dedicated roaming package. Likewise phoning from a landline is recommended as these are normally cheaper than phoning from overseas using a mobile device. The exact per-minute charges applied to the call will depend on which country you are situated in.
Sales – 0800 026 1626
Contact Opodo via their sales telephone number to check their upcoming timetable, to book a ticket and for a list of available hotels. Furthermore you can dial this number to add extra services to an existing booking such as car hire or an extra bag. Lines are open 24 hours per day, seven days a week.
Opodo (UK) contact numbers
| Department | Phone number |
|---|---|
| Customer services | 0800 026 1621 |
| International support | +1929 251 9221 |
| Sales | 0800 026 1626 |
| International sales | +1929 270 4191 |
Alternative ways to contact Opodo
If you are unable to phone Opodo you may choose to contact their customer service division using a number of other methods, such as writing to their postal and email addresses. You can also send messages to their advisors via their official social media profiles.
Write to Opodo
Customers can write letters to Opodo by posting them directly to their head office address provided below. Please be aware that it may take up to 48 hours to receive a response to postal enquiries so if you need urgent advice please phone their telephone helplines instead.
Opodo,
Waterfront,
Hammersmith Embankment,
Chancellor’s Road,
London,
W6 9RU,
United Kingdom.
Opodo email address
Opodo does not have an official email address however you can still send online messages to their travel advisors by using their customer service portal. Here you can also login to your online account to manage your existing holiday bookings.
Social media
You can find the latest holiday deals direct from Opodo via their various social media profiles. Moreover some of these accounts are equipped with messaging functions whereby you can make customer service requests to their advisors. However please ensure that you do not post sensitive payment information publicly as this can be used to access your bank account.
- Message Opodo using Facebook
- www.facebook.com/opodo.international
- Get holiday inspiration through their Twitter feed
- twitter.com/Opodo_UK
- Watch Opodo adverts via their YouTube channel
- www.youtube.com/c/opodo
- Add Opodo to your Google+ circles
- plus.google.com/+opodo
- Get careers information through their LinkedIn profile
- www.linkedin.com/showcase/opodo