Samsung UK customer services can be contacted via their helpline number 0330 726 7864 for technical support with your mobile smartphone, deals on electronic appliances and for complaints.
Customer services – 0330 726 7864
Phone Samsung customer services on their UK contact number 0330 726 7864 for technical support with your smartphone device, to track an existing repair and to claim on your warranty insurance policy to recoup the cost of the damages. You may have to send your phone off in the post to repair faulty electronic connections, battery discharge faults or cracked screens so you should dial this helpline for further details.
If you own a large Samsung kitchen appliance such as a washing machine, refrigerator or vacuum cleaner you may phone this helpline to request an qualified engineer visit your property to repair any faults. However please note that you should only phone Samsung customer care if you purchased your electronic device directly from their online store, otherwise you should contact the retailer which you bought the gadget from.
Calling Samsung from any UK telephone will cost the equivalent rate of calling local 01 and 02 phone numbers, thus you will normally have to pay your provider a variable per-minute fee and an access charge so that they connect the call. Alternatively if you receive inclusive minutes from your provider you may use these instead of paying a monetary charge, which means you can technically contact Samsung customer services for free.
Samsung shop – 0330 726 7467
Contact the UK Samsung shop by phoning their telephone number 0330 726 7467 to place an order for the latest smartphone, to find out when a new device will be released to the public and to track an existing order. You may also call this helpline to add accessories such as headphones, wearable wristwatch technology and cases to your purchase. If you already own a Samsung Galaxy smartphone you may call this helpline to enquire about upgrading to the latest model, however this is at their discretion and depends on the terms outlined in your current contract.
Samsung UK head office – 01932 455 000
Phone the Samsung UK head office by calling their Surrey contact number 01932 455 000 to make a formal complaint about a faulty electronic device that you have been sold. For instance if you bought a smartphone which fails to connect to a mobile network which is known to be working then you can call this helpline if they refuse to replace your device. Similarly if they refuse to honour your warranty insurance policy you can call this helpline to appeal against their claims decision. Alternatively if you represent a business you can phone this number for corporate enquiries such as buying multiple handsets or printer supplies. If you would prefer to write a formal letter to Samsung then please use their Chertsey head office address:
Samsung Electronics (UK) Ltd,
Samsung House,
Hillswood Drive,
Chertsey,
Surrey,
KT16 0PS,
United Kingdom.
Local Samsung support centres & experience stores – 0208 903 9864
If you are based in London you can contact a local Samsung support centre by calling their Wembley phone number 0208 903 9864 or the appropriate helpline from the table below. Professionally-trained Samsung staff are based at these centres as well as their experience stores thus you can take your mobile device to be repaired and for a no-obligation assessment on faults with your electronic tablet.
Samsung support centres & experience stores – telephone numbers
| Location | Contact number |
|---|---|
| Wembley support centre | 0208 903 9864 |
| Samsung support centre – Surrey Quays | 0207 345 5323 |
| Wandsworth support centre | 0208 870 9917 |
| Croydon | 0208 686 8730 |
| Teddington (support centre) | 0208 977 5050 |
| Romford | 01708 607 999 |
| Samsung Bournemouth | 01202 039 961 |
| Bradford | 0127 475 1151 |
| Cardiff | 0292 240 4231 |
| Edinburgh Samsung store | 0131 285 4911 |
| Samsung Leeds | 0113 397 1341 |
| Leicester | 0116 296 3961 |
| Liverpool Samsung experience store | 0151 363 7551 |
| Oxford Street London | 0203 463 5301 |
| Visit the Samsung Store in Manchester (Market Street) | 0161 244 9211 |
| Samsung Manchester Trafford Centre | 0161 302 8841 |
| Milton Keynes | 0190 897 8431 |
| Newcastle | 0284 372 9610 |
| Norwich | 0160 367 2831 |
Samsung customer care contact numbers
| Samsung department | Phone number |
|---|---|
| Customer services | 0330 726 7864 |
| Samsung shop | 0330 726 7467 |
| UK head office | 01932 455 000 |
More ways to contact Samsung
Samsung offer their UK customers several ways to contact them for support with their mobile phones, kitchen appliances, televisions and tablets. You may choose to write them a letter, send them an email or a message through their public social media accounts.
Write to Samsung
Samsung customers can write to the technology company through their dedicated customer service address below, please do not send defective devices to this centre unless you have been instructed previously.
Samsung Customer Support,
Selectapost 38,
Sheffield,
S97 3FJ,
United Kingdom.
Email Samsung
You can email Samsung by filling out an online contact form from their UK support website. Here you select the electronic device which you are enquiring about then they list the answers to FAQs which may resolve your query without having to send them an email.
Samsung social media
Samsung have customer service agents available on their social media profiles allowing you to post public messages about a technical fault with your smartphone or television set. If you are not yet a customer then you may still consider viewing these profiles as they advertise their latest releases and sale prices through these channels.
- Send messages to Samsung via Facebook
- www.facebook.com/SamsungUK
- Check out promotional Tweets on the Samsung Twitter page
- twitter.com/samsunguk
- View the latest Samsung devices on their Instagram feed
- www.instagram.com/samsunguk
- Watch Samsung advertisements on YouTube
- www.youtube.com/user/samsunguk
- Find out more about the Samsung company on their LinkedIn profile page
- www.linkedin.com/company/samsung-electronics