AXA customer services can be contacted via their UK phone number 0330 024 1158 to make a claim on your car insurance, for home policy enquiries and to cancel your travel cover.
AXA car insurance – 0330 024 1158
Contact AXA car insurance on their national phone number 0330 024 1158 to get a quote for your vehicle cover, to renew your current motor policy and to cancel your insurance. Furthermore you can call this helpline to add optional extras to your cover such as windscreen repair and free roadside assistance following a breakdown.
New customers should also phone their UK-based customer care staff to inform AXA that they are eligible to receive a no claims discount against the normal cost of their monthly premiums due to their previous safe driving record. Furthermore you can call this number for technical support if you are having difficulties logging on to your online account, for example if you have forgotten your username or password.
Phoning AXA on their customer service phone number 0330 024 1158 will cost you the same local rate as making a call to an 01 or 02 UK area code number. This means you can phone the insurance broker for free if you have free inclusive minutes on your tariff that you can use to make the call, alternatively you will have to pay your landline or mobile provider a fixed access charge as well as a per-minute rate. Lines are open from 8am-8pm Monday-Friday and 9am-5pm Saturday so do not attempt to call their customer service team on Sundays. Therefore if you have emergency out-of-hours enquiries such as claims or breakdowns please examine the table below to find the correct 24-hour phone number to call.
AXA car insurance contact numbers
| Department | Phone number |
|---|---|
| Customer services | 0330 024 1158 |
| Northern Ireland AXA customers | 0289 002 0104 |
| Quotes hotline | 0333 241 3545 |
| No claims discount support | 0330 024 1157 |
| Finance and payment enquiries | 0330 024 1229 |
| Cancel your AXA car insurance policy | 0330 024 1158 |
| Make a claim on your car insurance policy | 0330 024 1305 |
| Windscreen repair and replacement | 0330 024 1306 |
| Emergency breakdown assistance | 0800 197 1121 |
Home insurance customer services – 0330 024 1235
Contact AXA home insurance on their general enquiries telephone number 0330 024 1235 for quotes advice and to add contents cover for your valuable items such as jewellery to your current policy. You should also phone this helpline to confirmed what is insured by your house policy in the event such as fire, theft or flooding as you may wish to upgrade to fully-comprehensive protection. You should call AXA immediately if you are moving home so that you can set up your cover at your new address or to cancel your home insurance if you are no longer satisfied.
Phone numbers for AXA home insurance
| Department | Contact number |
|---|---|
| General enquiries | 0330 024 1235 |
| AXA home insurance claims | 0330 024 8086 |
| Legal expenses enquiries | 0330 024 1278 |
| Home assistance | 0330 024 1259 |
| Home insurance billing enquiries | 0330 024 1239 |
Complain to AXA – 0207 920 5900
Contact AXA on their London head office phone number 0207 920 5900 directly to make a complaint about your insurance policy or a member of their customer service staff. For example if you suspect that your claim has been unfairly denied or you have been underpaid you can phone this number to appeal against their decision. You can also write a letter to their head office via the postal address below however please do not include any sensitive information such as your payment details as this is not a secure method of communication.
AXA UK plc,
5 Old Broad Street,
London,
EC2N 1AD,
United Kingdom.
Travel insurance from AXA – 0330 024 1307
Contact AXA on their UK phone number 0330 024 1307 to get a quote for travel insurance which will cover medical bills in case of accidents whilst abroad on holiday. Previous AXA customers may also be able to renew their cover from a previous trip and to add extra protection to their current policy which is recommended if you will be doing potentially dangerous activities whilst overseas such as skiing. Please examine the table below for emergency claims assistance if a member of your party needs repatriation to the UK due to a medical incident.
AXA travel insurance telephone numbers
| Department | Contact number |
|---|---|
| Customer services, quotes and renewals | 0330 024 1307 |
| Emergency assistance | +44 1737 815 626 |
| Travel insurance claims | 0330 024 1308 |
| Legal expenses enquiries | 0330 024 1309 |
| Travel insurance premium enquiries | 0330 024 1229 |
AXA van insurance – 0330 159 1509
Get van insurance from AXA by calling their telephone contact number 0330 159 1509 for policy renewals, to make a claim following an accident and to add windshield protection to your cover. You can also phone this helpline to get a quote for your commercial vehicle cover, note that you should give accurate information on how often you use your van and what industry you are involved with as your cover may be invalidated if you give false details.
Full guide to AXA van insurance phone numbers
| Van insurance department | AXA contact number |
|---|---|
| Van customer services | 0330 159 1509 |
| Van insurance quotes | 0330 159 1521 |
| Pay your van premiums over the phone | 0330 159 1526 |
| Make a claim on your van insurance policy | 0345 366 5529 |
| Get a replacement windscreen for your van | 0800 269 661 |
| Roadside assistance for commercial vehicles | 0345 521 1425 |
| Cancel your van insurance policy | 0330 159 1509 |
AXA health insurance – 0800 132 203
Phone your personal AXA health insurance advisor for free by calling their freephone contact number 0800 132 203 to get your latest membership statement, to renew your healthcare policy and to make a claim on medical bills. Dental customers and members of company health insurance schemes with AXA can also phone this helpline to upgrade their medical coverage and to get cashback on their premium contributions.
Health insurance from AXA – contact details
| Health insurance division | Phone number |
|---|---|
| Membership and claims | 0800 132 203 |
| AXA Dental | 0800 206 1781 |
| Get cashback on your premiums | 0345 605 0187 |
| Cancer CashCover | 0800 158 3089 |
AXA business policies – 0330 159 1508
Phone AXA on their business insurance contact number 0330 159 1508 to renew your company policy, to notify them that you have moved premises and to update your payment plan. You should also call this helpline to add public liability cover and indemnity options to your policy. Moreover AXA offer specialist cover for commercial landlords and shop owners so please carefully consult the following table to find the corporate customer service phone number you require.
Summary of AXA business insurance contact numbers
| AXA business insurance department | UK phone number |
|---|---|
| Customer services | 0330 159 1508 |
| Get a company quote for AXA business insurance | 0330 159 1520 |
| Change your business payment plan | 0330 159 1525 |
| Cancel your AXA business insurance policy | 0330 159 1508 |
| Shop insurance customer services | 0330 159 1505 |
| AXA shop insurance quotes | 0330 159 1504 |
| Shop insurance – finance enquiries | 0330 159 1506 |
| Renew your shop insurance policy | 0330 159 1507 |
| AXA shop insurance claims | 0345 600 2715 |
| AXA – commercial landlord policies | 0330 159 1512 |
| Take out a new landlord insurance policy with AXA | 0330 159 1522 |
| Landlord policy claims | 0345 600 2715 |
| Cancel your AXA landlord insurance policy | 0330 159 1512 |
Full list of AXA Insurance phone numbers
| AXA department | Contact number |
|---|---|
| Car insurance customer services | 0330 024 1158 |
| AXA car insurance – Northern Ireland | 0289 002 0104 |
| Get a car insurance quote from AXA | 0333 241 3545 |
| No claims discount support | 0330 024 1157 |
| Motor finance and payment enquiries | 0330 024 1229 |
| Cancel your AXA car insurance policy | 0330 024 1158 |
| Make a claim on your car insurance policy | 0330 024 1305 |
| Windscreen repair and replacement | 0330 024 1306 |
| Emergency breakdown assistance | 0800 197 1121 |
| Home insurance general enquiries | 0330 024 1235 |
| AXA home insurance claims | 0330 024 8086 |
| Home legal expenses enquiries | 0330 024 1278 |
| AXA Home Assistance | 0330 024 1259 |
| Billing enquiries for AXA home insurance | 0330 024 1239 |
| AXA complaints and head office | 020 7920 5900 |
| Travel insurance customer services, quotes and renewals | 0330 024 1307 |
| Emergency assistance for AXA travel customers | +44 1737 815 626 |
| Travel insurance claims | 0330 024 1308 |
| Travel insurance – legal expenses enquiries | 0330 024 1309 |
| Travel insurance premium enquiries | 0330 024 1229 |
| Van customer services | 0330 159 1509 |
| Van insurance quotes | 0330 159 1521 |
| Pay your van premiums over the phone | 0330 159 1526 |
| Make a claim on your van insurance policy | 0345 366 5529 |
| Get a replacement windscreen for your van | 0800 269 661 |
| Roadside assistance for commercial vehicles | 0345 521 1425 |
| Cancel your van insurance policy | 0330 159 1509 |
| Health insurance membership and claims | 0800 132 203 |
| AXA Dental | 0800 206 1781 |
| Get cashback on your premiums | 0345 605 0187 |
| Cancer CashCover | 0800 158 3089 |
| AXA business insurance – customer services | 0330 159 1508 |
| Get a company quote for AXA business insurance | 0330 159 1520 |
| Change your business payment plan | 0330 159 1525 |
| Cancel your AXA business insurance policy | 0330 159 1508 |
| Shop insurance customer services | 0330 159 1505 |
| AXA shop insurance quotes | 0330 159 1504 |
| Shop insurance – finance enquiries | 0330 159 1506 |
| Renew your shop insurance policy | 0330 159 1507 |
| AXA shop insurance claims | 0345 600 2715 |
| AXA – commercial landlord policies | 0330 159 1512 |
| Take out a new landlord insurance policy with AXA | 0330 159 1522 |
| Landlord policy claims | 0345 600 2715 |
| Cancel your AXA landlord insurance policy | 0330 159 1512 |
Alternative ways to contact AXA Insurance
Axa Insurance recognise that many of their customers have busy lives meaning they are unable to contact them during conventional office hours, therefore they offer email and postal addresses where customers can discuss their policies in writing. Furthermore you can send them public messages through their profiles on popular social media websites.
Write to AXA
AXA welcome letters regarding your insurance policies via their UK postal address provided below, please note that if you have emergency enquiries you should call them instead as this is a relatively slow way to communicate with the insurance broker.
Customer services,
AXA Insurance,
5 Old Broad Street,
London,
EC2N 1AD,
United Kingdom.
Email AXA
Email AXA by filling out the form provided on their website where you can also log in to your online account and find the answers to frequently asked questions (FAQs). Remember to specify whether you would like a reply in a return email or via a telephone call at a convenient time.
Connect with AXA via social media
AXA have public profiles on some of the most popular social media websites for their customers to send messages to UK-based customer service staff. Moreover these profiles are a useful marketing tool for the insurance broker as it allows them to advertise their policies to a wide base.
- Check out AXA’s Facebook posts via their profile
- www.facebook.com/axainsurance
- Post a tweet to AXA customer service staff via Twitter
- twitter.com/axainsurance
- Add AXA to your circles on Google+
- plus.google.com/108838547243555553846
- View videos from AXA’s marketing department on YouTube
- www.youtube.com/user/axapeopleprotectors
- Check out AXA’s LinkedIn company profile
- www.linkedin.com/company/axa