Contact Viagogo on their UK customer service phone number 0203 137 6080 to sell your tickets on their website, to claim a refund for a cancelled event and to make a complaint about a missing purchase.
Viagogo customer services – 0203 137 6080
Contact Viagogo customer services (UK) by dialling their telephone number 0203 137 6080 to sell your event tickets using their website, where you can also register a payment dispute if you have not received the money from a previous sale. Similarly if you wish to purchase tickets for a sports event, concert, play or stand-up comedy show you can call this helpline for a full list of prices.
Once you have purchased admission to an event you can call this helpline to confirm what time you should arrive, directions to the venue and the location of your seat within the arena. In the unfortunate event that the event is cancelled you should call this number to claim a full refund or to confirm rescheduled dates if the particular show was merely postponed.
Calls to Viagogo are charged at standard local rates, thus you can expect to pay your provider a per-minute fee alongside a single access charge as stipulated in your agreement. Alternatively if you have inclusive minutes remaining on your mobile or landline balance you may use these instead to contact Viagogo for free.
Complaints – 0203 137 6080
Contact Viagogo to make a formal complaint by calling their customer care phone number 0203 137 6080 where you can complain about missing tickets, denial of entry into a venue and refusal to grant a refund after an event was cancelled. Likewise if you have not been paid promptly when selling your tickets using their platform you can dial this number to demand that they make the appropriate payment. Alternatively you can send a formal letter of complaint directly to Viagogo’s head office in London via their postal address:
Viagogo UK (VGL Services ltd.),
Cannon Place,
78 Cannon Street,
London,
EC4N 6AF,
United Kingdom.
Other ways to contact Viagogo
Ticketholders can also choose to contact Viagogo in writing by either sending an online message or a letter to their postal address. Furthermore you can view posts on their social media profiles for updates about events and for price promotions.
Write to Viagogo
You may send your general enquiries to Viagogo by posting letters, documents and unused tickets directly to their UK address provided below. Please note that this office does not accept cheque payments for tickets unless these have been previously approved by a customer service advisor.
Viagogo UK (VGL Services ltd.),
Cannon Place,
78 Cannon Street,
London,
EC4N 6AF,
United Kingdom.
Email Viagogo
Customers can send emails to Viagogo for general enquiries and specific requests about an event by using their online address customerserviceuk@viagogo.com, for instance if you require disabled access to a venue it is recommended that you use this service prior to your visit.
Visit Viagogo on social media
Viagogo run several profiles on social media websites to advertise the latest events which they sell tickets for, including upcoming release dates. You can also message their customer service staff using these profiles to resolve your queries, however note that you should never include sensitive payment information when posting publicly.
- Message Viagogo via Facebook
- www.facebook.com/viagogo
- Send a tweet to the Viagogo Twitter feed
- twitter.com/viagogo
- Follow Viagogo through their Google+ page
- plus.google.com/+viagogo
- Visit the LinkedIn profile for Viagogo for employment information
- www.linkedin.com/company/viagogo