Contact Homebase on their customer service phone number 0345 077 8888 to find your nearest store, for fitted kitchen enquiries and to track an online order.
Homebase customer services – 0345 077 8888
Contact Homebase customer services by dialling their UK phone number 0345 077 8888 for technical support when placing an online order, for instance to confirm whether a payment has been accepted. Once you have placed an order for new furniture, garden plants or power tools you can call this helpline to track your order.
Alternatively if you would rather visit your local store you can call this helpline to get directions and opening times for your nearest outlet. Likewise if you would like full details about their upcoming promotions you can call this helpline for their sales dates. Furthermore you can phone their customer care staff to book an appointment to commission a new fitted kitchen or bathroom. Their specialist team of designers will supply you with a quote and options to finance your new room. Finally please call this helpline for further information about the process Homebase are undertaking to rebrand their stores as Bunnings Warehouse following the takeover by Wesfarmers in 2016.
Calling Homebase customer services will cost the same as phoning local area code numbers which start with 01 and 02 prefixes as they are charged at identical rates. Typically these charges consist of a per-minute rate as well as an access charge used to connect the call. However you can contact Homebase for free if you have inclusive minutes remaining on your balance or you have a free calls bundle on your landline contract as these can be used to call UK numbers starting with 03 prefixes. Lines are open from 7am-8pm Monday-Thursday, 7am-9pm Friday, 8am-8pm Saturday and 9am-6pm Sunday however these opening hours are likely to be reduced on UK bank holidays.
Homebase head office – 01908 352 400
Contact Homebase on their head office phone number 01908 352 400 for business orders of furniture, kitchen appliances, raw materials and power tools. Moreover you can call this helpline to make a formal complaint about your personal order and to claim a refund for a defective homeware product. Similarly if an electrical product sold by Homebase caused a fire or power outage at your property you can phone this number to apply for compensation. Alternatively if you would like to send them a letter of complaint then you may post it directly to their UK head office address:
Witan Gate House,
500-600 Witan Gate West,
Homebase contact numbers
|Homebase department||Phone number|
|Customer services||0345 077 8888|
|Homebase head office||01908 352 400|
Alternative ways to contact Homebase
Homebase have various postal and email addresses if it is more convenient for you to send your general enquiries to their customer care staff in writing. They also have public profiles on several social media websites where you can find details about their upcoming sales and request support with a faulty furniture item.
Write to Homebase
Written enquiries about your Homebase furniture and fitted kitchens can be sent to their customer service office located at the following Milton Keynes address. Please note it may take up to a week for them to respond to your letters and note that they do not accept cheque payments to this office.
Witan Gate House,
500-600 Witan Gate West,
Homebase have a range of email addresses which you can use to discuss an online order, a furniture item or an issue with your new fitted kitchen. Please send your enquiries to the relevant address using this list as a guide:
- Email Homebase about your fitted kitchen: firstname.lastname@example.org
- Send Homebase emails about your homeware, garden furniture or DIY tools:
- Send your Homebase bathroom and fitted bedroom enquiries via email:
- Get support with assembling a Homebase furniture item through their dedicated email address:
- Track an online order and confirm whether a payment has been accepted:
Visit Homebase on social media
Homebase maintains a strong presence on social media to promote their furniture, DIY products and fitted kitchen designs. In return customers can use several of these profiles to send public messages to Homebase staff regarding a problem with an order, however please remember that you should not include any sensitive payment details in your enquiries.
- Check out promotional posts from Homebase on their Facebook profile
- Follow the Homebase Twitter profile for tweets about homeware and garden items
- Add Homebase to your circles on Google+
- Get inspiration for redecorating through the Homebase Instagram feed
- Get careers information about working at Homebase via their LinkedIn feed