Contact Aqua Card on their general enquiries phone number 0333 220 2691 (standard UK local rates) to submit a credit card application, for technical support when checking your limit and to make a payment toward your debt.
Aqua Card customer services – 0333 220 2691
Contact Aqua Card customer services by dialling their UK helpline number 0333 220 2691 to submit a new application, to extend your existing credit limit and to make a repayment over the phone. Please note that your eligibility for an Aqua Card is subject to your previous credit history, hence you can call this helpline to confirm which of their products are considered suitable given your financial situation.
Furthermore if you would like to monitor your balance and credit limit using their online service you can call their customer care team for technical support if you have forgotten your username or password details. Likewise if you are having troubleshooting difficulties whilst using their mobile app to perform a balance transfer then you may dial this number for assistance. If you wish to pay off your credit card debt early you can call this helpline to submit the final payments and close your account.
Moreover you should phone this number immediately if you suspect that your credit card has been lost or stolen in order to prevent criminals from fraudulently accessing your funds. They will then block your card and send you a replacement in the post, therefore if you require access to your credit before your new card arrives you should confirm what bank handles their transactions as well as which forms of identification are accepted for withdrawals.
Aqua Card customer services are open from 8am-9pm Monday-Friday, 9am-5pm Saturday and 10am-6pm Sunday however they may have closures during UK bank holidays. Calls are charged at the same rate as calls to local numbers which start with 01 and 92 area codes thus you will be able to contact Aqua for free if you get the use of inclusive minutes on your mobile tariff or free calls on your landline bundle. Alternatively you will be charged a per-minute rate as well as an access charge by your provider which will be used to connect the call.
Aqua Card complaints – 0333 220 2691
Call Aqua Card to make a formal complaint by calling their telephone contact number 0333 220 2691 where you can notify them of unfair charges applied to your bill, fraudulent access to your online account and to appeal against an item on your credit history which led to a rejection for one of their financial products. Moreover if you believe that you were mis-sold payment protection insurance you can call this helpline to seek the appropriate compensation. Alternatively you can write to the Aqua Card complaints department by using their Leeds postal address:
PO Box 700,
Contact Aqua from abroad: +44113 244 8986
Contact Aqua Card from abroad by calling their international phone number +44113 244 8986 where you can report a missing credit card, confirm your current balance and to check a suspicious payment on your account which may be fraudulent. You may also phone this number to check how much you will be charged for using your credit card whilst overseas. However please be aware that you will normally be charged more for making an international call compared to phoning from the UK and that the exact charges will depend on which country you phone from.
Activate your Aqua credit card – 0800 028 7777
Contact Aqua for free on their UK freephone number 0800 028 7777 to activate your new credit card once it has arrived in the post, note that you may not be able to use your card until it has been registered. This helpline is completely free to call from all UK landline and mobile handsets, furthermore this is an automated service which is open 24 hours a day seven days a week however you will not be able to speak to a customer service advisor on this line.
Card Care cover claims – 0870 850 6850
Phone Aqua to make a claim on your Card Care policy by calling their dedicated contact number 0870 850 6850 (13p/min + access charge) where you may also get a quote or cancel your existing cover. Similarly if you have closed your credit card you may phone this helpline to stop your automatic renewal payments. Please be aware that this is a business-rate service helpline which is currently charged at 13p per minute plus the access charge from your provider, these may be higher for mobile customers compared to landline calls.
Make a claim on credit card repayment cover (PPI) – 0345 600 6007
Contact Aqua on their PPI contact number 0345 600 6007 to make a claim on your credit card repayment cover. You should carefully check the policy to confirm whether your claim will be accepted however if the card owner has passed away or has suffered a sever illness which will prevent them from paying off their debt then you will generally be able to get compensation to pay off their outstanding debts.
Aqua Card contact numbers –
|Aqua Card department||Phone number|
|Aqua Card customer services||0333 220 2691|
|Contact Aqua from abroad||+44113 244 8986|
|Activate your Aqua Card||0800 028 7777|
|Card Care cover claims (13p/min + access charge)||0870 850 6850|
|Make a claim on credit card repayment cover||0345 600 6007|
Further ways to contact Aqua
Customers who would prefer to write to Aqua can choose to either post letters to their Sheffield office or fill out an online form to send them an email. Furthermore you may be able to send public messages to their selection of social media profiles where they also advertise their preferential rates for new customers.
Write to Aqua
Contact Aqua in writing to discuss your credit card by posting your letters to their UK postal address which is provided below. This office does not accept cheque payments unless these have been previously approved, plus responses may take up to a week to arrive at your home address.
Aqua Customer Services,
PO BOX 173,
Log in to the secure Aqua online portal to send secure messages about your credit card via email. Here you will also be able to view your current balance, perform a transfer of funds over the internet and request an increase to your current credit limit.
Visit Aqua on social media
You can send public messages to Aqua regarding your credit card by posting on their various social media platforms, however you should never include sensitive details such as CVC codes which could be used to access your funds. These profiles provide another useful service as they are used to advertise their best credit card rates and new financial products.
- Message Aqua via Facebook
- Find out more about Aqua’s parent company via LinkedIn