Contact Very customer service by dialling their general enquiries phone number 0344 8 222 321 to place a clothing order from their catalogue and for queries about your credit card account.
Very customer services – 0344 8 222 321
Phone Very on their customer service phone number 0344 8 222 321 to order a new catalogue, for their current price guidelines and to manage your account. For example if you are moving home you should call their telephone number to update your details so that you can continue receiving their promotional mailings.
Moreover you can phone this number for clearance sale details which is helpful if you want to buy new women’s clothes, menswear and home furnishings at a discount. In the unlikely event that a Very product was not to your satisfaction you can phone their customer care helpline for details of their returns process so that you can claim a refund.
Phoning Very’s customer care telephone number 03448 222 321 will cost the same amount as making a call to any other national 03 helpline as well as local phone numbers which start with an 01 or an 02 UK area code. If you have free inclusive minutes you will be able to contact Very free of charge however if not you will pay your provider your standard network access charge alongside a per-minute fee. You can phone them from 7am-11pm seven days of the week however lines may be closed on certain UK bank holidays such as Christmas Day.
Complain to Very – 03448 222 321
Contact Very customer services to make a complaint on their UK phone number 03448 222 321 where you can complain about a member of their delivery staff if they damaged your new furniture whilst in transit. You can also phone this number if you believe they sold you defective electrical items and refused to provide you with an adequate refund. Furthermore if you believe you have been unfairly charged on your credit account you can phone this helpline to refer your dispute to the financial ombudsman. Alternatively you can contact their Liverpool head office directly by sending a letter to their UK postal address below, please do not include any sensitive bank details if you are complaining about your credit account as this is not a secure method of communication.
Shop Direct – Very Complaints,
Skyways House,
Speke Road,
Speke,
Liverpool,
L70 1AB,
United Kingdom.
Place a telephone order – 08448 222 321
Phone Very on their telephone ordering contact number 08448 222 321 (7p/min + access charge) to purchase new women’s clothing, shoes, fashionable menswear items and children’s uniform. They also sell a range of electrical items including laptops, televisions and mobile smartphones so you can phone this number to check out the extensive range from their catalogue. You can also place orders for bulky white goods appliances and heavy items of furniture such as sofas; if you get these under their home delivery service you will save the effort of transporting these home. This is not a freephone service so calls will be charged at 7p per minute from UK landlines, calling the Very telephone ordering helpline from mobiles may cost substantially more.
Very credit card – 0333 000 0064
Contact Very to apply for a credit card by calling their financial services phone number 0333 000 0064 where you can check the annual APR interest rates that apply to your account. You should also phone this helpline if you are an existing customer to upgrade to a platinum card, to add another cardholder, to perform a balance transfer over the telephone, to close your account and to notify Very that you are struggling with your monthly repayments. Furthermore you should contact this department immediately if your card has been lost or stolen otherwise criminals could potentially access the funds in your account.
Extended warranty insurance – 0844 822 4706
Take out an extended warranty insurance policy from Very by calling their telephone contact number 0844 822 4706 (7p/min + access charge) to protect your new purchases from breakdown, technical faults and accidental damage after the standard warranty ends. Existing policyholders can phone this number to renew their policy and to make a claim if your device needs repairing. You can also upgrade your warranty by adding free replacement cover if the appliance cannot be repaired to a satisfactory working condition.
Home insurance – 0800 072 6349
Phone Very home insurance for free by calling their freephone contact number 0800 072 6349 to get a quote for property protection, to add prized possessions to your contents cover and to renew your policy. If you wish to cancel your Very home insurance in the event that you are moving home you can phone this helpline to reach their contract termination team. Moreover if your house is damaged by flooding or fire you can phone this helpline for emergency accommodation and to make a claim against the cost of the repairs to your property. Similarly if your valuable items were stolen in a burglary you can phone this helpline to receive compensation.
Shopping payment protection insurance (PPI) – 0344 811 1220
Contact Very on their UK phone number 0344 811 1220 to cancel your shopping insurance policy which is more commonly known as payment protection insurance (PPI). You can also dial this helpline to apply for compensation if PPI was added to your Very purchase without your prior consent. Alternatively if you wish to make a claim on your shopping insurance policy in the event of unemployment, illness or the sudden death of the accountholder then please consult the table below to find the appropriate contact details.
Very shopping payment protection insurance (PPI) phone number
| PPI claims department | Very contact number |
|---|---|
| General enquiries | 0344 811 1220 |
| Make a claim | 0800 092 1920 |
| Life claims | 0800 111 4121 |
Loan customer support – 0121 693 9106
Contact Very on their loan support phone number 0121 693 9106 to extend your borrowing agreement, check the current APR interest rates which affect your repayments and to notify them that you are suffering from financial difficulties. By contrast you can phone this helpline to close your loan once you have paid off the outstanding amount of debt. Please note that this helpline is only suitable for existing customers as Very no longer offer loans. Lines are open 9am-7pm Monday-Friday and 9am-1pm on Saturdays so do not attempt to call them on Sundays as well as UK bank holidays.
Very UK contact numbers in full
| Very department | UK phone number |
|---|---|
| Customer services & complaints | 03448 222 321 |
| Place a telephone order (7p/min + access charge) | 08448 222 321 |
| Extended warranty insurance (7p/min + access charge) | 0844 822 4706 |
| Very home insurance | 0800 072 6349 |
| Shopping insurance general enquiries | 0344 811 1220 |
| Make a claim on your PPI policy | 0800 092 1920 |
| Life PPI claims | 0800 111 4121 |
| Loan customer support | 0121 693 9106 |
Other ways to get in touch with Very
As well as offering their telephone helplines Very encourage their customers to contact them in writing via their email contact form, their UK postal address and through messages to their online social media profiles.
Write to Very
Postal enquiries to Very can be directed to their customer service office by using the following address, please note that letters are not a secure method of communication so enquiries about your credit account should be performed via their telephone helplines.
Very,
Customer Excellence,
Sandringham House,
Sandringham Avenue,
Chelmsford,
CM92 1LH,
United Kingdom.
Email Very
Please sign in to your Very online account to email their customer service staff, where you will also be able to track your orders and manage your credit limits.
Contact Very via social media
Very use social media accounts effectively to spread awareness about their range of clothing and furniture, however they also offer these profiles as a way for customers to message their support staff for helpful advice about returns and missing orders.
- Message Very on Facebook
- www.facebook.com/VeryUK
- DM or Tweet the Very Twitter page for support
- twitter.com/VeryHelpers
- Add Very to your circles on Google+
- plus.google.com/+very
- Check out fashion options on the Very Pinterest page
- pinterest.com/veryhq
- Watch advertisements on the Very YouTube channel
- www.youtube.com/user/verynetwork
- Get company insights from the Very LinkedIn page
- www.linkedin.com/company/very.co.uk