Call Scottish Power customer services on 0843 504 7170 (7p/min + operator access charge) or use their freephone contact number 0800 027 0072 for free to sign-up to their latest electricity tariffs, to make a complaint and for emergency enquiries if you smell gas.
More ways to contact Scottish Power
Scottish Power customer services – 0800 027 0072
Phone Scottish Power customer services for free by calling their UK contact number 0800 027 0072 for assistance with either your gas or electricity supply. For example if you think that you have been overcharged on your most recent energy bill you can call this helpline to correct their mistake. You should also phone this number to get their latest tariff prices to help you decide whether you should switch your energy provider.
A further reason for calling their customer care team is if you would like to move home and therefore transfer your energy supply to your new address. Alternatively if you would like to cancel your gas and electricity provision you should call this helpline to get your final bill, however if you are on a fixed-rate tariff you may have to pay an early cancellation fee. Furthermore if you are having problems with your pay-as-you go or smart meter you should call this number to request an engineer call-out who will then fix the problem and provide you with technical support for future issues. Similarly if you are currently on a pre-payment meter you can call this helpline to switch to a modern smart meter which displays your power usage, thus helping you to identify ways of making your home more energy efficient.
Lines are open between 8am-10pm Monday-Friday and 8:30am-6pm Saturday so please note you will not be able to call the Scottish Power customer service team on Sundays as well as certain UK bank holidays including Christmas Day. Calls are free of charge only if you have free inclusive minutes as part of your landline or mobile tariff, otherwise you will have to pay your provider a per-minute rate as well as a call connection fee.
Contact Scottish Power from abroad: +44 345 270 0700
You can phone Scottish Power from abroad by calling their international contact number +44 345 270 0700, thus you can call them about an incorrect energy bill or a change in your tariff even whilst holidaying overseas. However please note that this will cost you more than making the equivalent UK-only call and that the exact cost will depend on which nation you are calling them from.
Complaints – 0800 027 0072
Contact Scottish Power for free by calling their customer service phone number 0800 027 0072 to make a complaint about repeated overcharged energy bills in order to claim compensation. Similarly if you have recieved final warning notices through the post despite having paid your gas and electricity bills on time you can call this helpline to voice your dissatisfaction. You can also phone this number if a member of their meter reading staff was rude to you. Alternatively if you would prefer to send your complaints directly to the Scottish Power head office in Glasgow you may write a letter to their UK postal address:
Scottish Power Head Office,
1 Atlantic Quay,
Submit meter readings – 0800 027 8000
Phone Scottish Power to submit meter readings by calling their freephone contact number 0800 027 8000 for free which will help you to avoid estimated gas and electricity bills, which may be higher than what you should be paying. This is an automated service which operates 24 hours a day, seven days a week so you can submit your readings whenever is most convenient for you. Please remember to give accurate readings as you may be fined if you deliberately submit inaccurate readings to reduce the cost of your bills.
Gas emergencies – 0800 111 999
Contact Scottish Power by calling the national gas emergencies phone number 0800 111 999 if you can smell gas in your home or you suspect there is a carbon monoxide leak. It is advisable that you leave your house before calling them on a mobile, however you can allow the gas to dissipate by opening all windows and doors after you have switched off the gas valve. Emergency engineers will then attend your property to fix the leak so that you can re-enter your house safely.
Report a power cut – 105
Phone Scottish Power to report a power cut on the electricity network operator contact number 105, this will help engineers to identify which substation is affected by a particular issue so that they can fix it. You can also phone this helpline to find out how long it will take approximately before power is restored in your area. This helpline is free to call from all landline and mobile telephone, plus it is open 24 hours a day so please do not hesitate when reporting electricity issues.
Scottish Power boiler & radiator cover – 0800 001 5214
Phone Scottish Power by calling their freephone boiler insurance contact number 0800 001 5214 to get a quote for cover that protects your home’s heating infrastructure, including pipes and radiators. Furthermore if you have recently purchased a new boiler you can phone this helpline to renew a previous insurance policy you held with them. Their insurance policies include regular servicing for your boiler so if you would like to reschedule your annual service if the date is not convenient for you then please phone this number to make the necessary rearrangements. Please examine the table below to identify the correct contact number that you should call if you need to make a claim on your insurance policy in the event of a boiler emergency.
Scottish Power boiler & radiator cover phone numbers
|Department||UK contact number|
|Customer services||0800 001 5214|
|Make an emergency claim||0800 111 4686|
Scottish Power Connect – 0800 001 5136
Contact the Scottish Power Connect division for free by calling their freephone telephone number 0800 001 5136 to discuss your remote gas heating control unit. For example you should dial this helpline if you need technical support with using their mobile app to control the temperature in your home and if you are having connectivity issues. Alternatively if you would like to find out how much it will cost you to install a Connect unit in your home you may phone the relevant helpline from the list below to get their full price details as well as information on how much you could potentially save by using their devices.
Scottish Power Connect phone numbers
|Connect department||Contact number|
|Customer services||0800 001 5136|
|Get a quote||0800 027 6464|
Feed-in tariff enquiries – 0800 001 5156
Contact Scottish Power on their feed-in tariff phone number 0800 001 5156 for free to make enquiries about how you can save money on your electricity bills by fitting solar panels and wind turbines to your property. These energy tariffs are more flexible and they depend on how much you generate for yourself, therefore in turn how much you feed back into the national grid. You can call this number to get a quote for the electricity you feed in to the UK energy network and to cancel your existing agreement if you believe you can get a better value deal from another supplier.
Scottish Power business – 0800 040 7002
Phone Scottish Power on their business customer service contact number 0800 040 7002 to get a quote for your company’s gas and electricity needs. If you are an existing customer you may call this helpline to check how much you owe on your account, to renew your existing tariff and to notify them that you are moving premises so that they can set up your supply. You can also phone this number to change your direct debit agreement with them to reflect any changes in your energy requirements. Moreover if you suspect that your company has been overcharged for your energy usage you can call this helpline to get an updated meter reading and a correction on your incorrect bill.
Scottish Power telephone numbers – in full
|Scottish Power department||Contact number|
|Customer services – UK||0800 027 0072|
|Customer services – international||+44 345 270 0700|
|Submit a meter reading||0800 027 8000|
|Gas emergency helpline||0800 111 999|
|Report a power cut||105|
|Scottish Power boiler & radiator cover – customer services||0800 001 5214|
|Scottish Power boiler & radiator cover – emergency claims||0800 111 4686|
|Scottish Power Connect – customer services||0800 001 5136|
|Scottish Power Connect – get a quote||0800 027 6464|
|Feed-in tariff enquiries||0800 001 5156|
|Scottish Power business||0800 040 7002|
Alternative ways of contacting Scottish Power
Scottish Power offers a comprehensive range of methods you can use to contact their customer service advisors including email, postal addresses and profiles on popular social media websites.
Write to Scottish Power
You can write to Scottish Power with enquiries about their energy tariffs as well as their gas and electricity prices by sending letters to their UK postal address below, however please be aware that this is far slower than contacting them by phone or by email.
Scottish Power Customer Services,
Cathcart Business Park,
Email Scottish Power
You can also email Scottish Power advisors by either writing to their online address firstname.lastname@example.org or by visiting their customer service website where you can also find helpful links and answers to frequently asked questions (FAQs).
Scottish Power’s social media profiles
Scottish Power have embraced the modern phenomenon of using social media networks to promote their cheapest tariffs as well as allowing customers a novel way of contacting their customer service department, you can find links to many of their profiles here:
- Connect with Scottish Power over Facebook
- View Scottish Power’s Tweets via Twitter
- Watch promotional videos on the Scottish Power YouTube channel
- Check out the Scottish Power LinkedIn profile