Contact McDonald’s UK customer services by dialling their national phone number 0370 524 4622 to find your nearest restaurant, for complaints and to order food for home delivery.
McDonald’s Customer Services – 0370 524 4622
McDonald’s customer care staff can be contacted by calling their UK telephone number 0370 524 4622 for general enquiries about their menu including their famous Big Mac, fries and McNugget meals. Here you can find useful information about the nutritional content of each food item as well as whether they contain any allergens such as nuts. Likewise you can call this helpline for details about their upcoming promotions such as McDonald’s Monopoly and their range of limited release ‘Great Tastes of America’ burgers.
You can also call this helpline to find your nearest McDonald’s restaurant and to get their respective opening times. Several of their outlets are now offering food for home delivery however it is likely you will have to contact an affiliated partner such as Uber Eats to place an order.
The McDonald’s customer service helpline 0370 524 4622 is open from 9am-6pm Monday-Friday and 10am-4pm Saturday, therefore you will be unable to call them on Sundays as well as bank holiday dates. Calls are charged at standard UK local rates which also apply to local 01 and 02 numbers, which means you will usually pay an access charge as well as a per-minute fee to phone McDonald’s. Alternatively you can contact them for free if you have inclusive minutes remaining on your mobile tariff or you have a free calls bundle on your landline package.
Complain to McDonald’s – 0370 241 3300
Contact McDonald’s to make a formal complaint by calling their switchboard phone number 0370 241 3300 where you may voice your dissatisfaction with poor food hygiene, rude staff and missing home delivery items. Moreover if your food was cold, undercooked or had a bad taste then you can call this helpline to request a full refund, having your receipt details to hand will help their customer care staff process your request. You can also dial this number to notify McDonald’s UK that you are starting legal proceedings due to an allergic reaction, an accident in one of their stores or a severe case of food poisoning. Alternatively you can complain directly to their UK head office by sending a letter to their London postal address:
McDonald’s Restaurants Ltd,
11-59 High Road,
East Finchley,
London,
N2 8AW,
United Kingdom.
McDonald’s contact numbers
| McDonald’s department | UK phone number |
|---|---|
| Customer services | 0370 524 4622 |
| Complaints | 0370 241 3300 |
Further ways to contact McDonald’s
Customers can also discuss the McDonald’s range of fast food by writing to their email and postal addresses with their general enquiries. Alternatively you can post publically via their social media profiles, where you can also view advertisements and upcoming promotions including limited-release burgers.
Write to McDonald’s
Diners can write to McDonald’s with customer service feedback about their fast food options and restaurants by sending a letter to their head office address which is provided below. If you have feedback about a specific order then it is recommended that you include a copy of your receipt along with relevant photographic evidence.
McDonald’s UK – Customer Services,
11-59 High Road,
East Finchley,
London,
N2 8AW,
United Kingdom.
Email McDonald’s
Visit the McDonald’s customer care website to email their UK staff about their fast food menu, their prices or a particular restaurant. However please note that you have to be over 16 years of age to use this service.
McDonald’s social media
As a global restaurant brand McDonald’s uses their social media profiles to great effect by promoting their saver menu prices and promotional burgers. Customer service staff are also present on some of these profiles, thus allowing you to send messages giving feedback about their food and restaurants.
- Check out promotional posts about fast food on the McDonald’s Facebook page
- www.facebook.com/mcdonaldsuk
- Send a Tweet to the McDonald’s Twitter page
- twitter.com/mcdonaldsuk
- Watch McDonald’s adverts on their YouTube channel
- youtube.com/mcdonaldsuk
- Add McDonald’s to your circles on Google+
- plus.google.com/+McDonalds
- Get corporate information about McDonald’s via their LinkedIn profile
- www.linkedin.com/company/mcdonald%27s-corporation