Contact Lloyds Bank customer services on their telephone banking number 0345 300 0000 to manage your current or business account, credit card, loan and mortgage borrowing.
Customer services & telephone banking 0345 300 0000
Phone Lloyds Bank on their customer service contact number 0345 300 0000 for general enquiries about your current account and to get live updates of your balance, thus helping you plan for upcoming bills. Similarly if you aren’t sure of a charge that has been applied to your debit card you can phone this helpline to query it making sure it isn’t either erroneous or fraudulent.
Furthermore if you would like to extend your overdraft you can call their friendly advisors who will decide based on your existing debt and your credit history. Additionally as their main telephone banking helpline you can call this number to transfer funds from your account to another fund, regardless of which bank the payee is with. You should also call this customer care department if you would like to change any of the details associated with your account, for example if you have moved house or changed your name following a marriage. Finally if you aren’t an existing account-holder with Lloyds then you can also phone their staff to open a new personal or joint bank account. Please note that you will not be able to contact Lloyds (formerly Lloyds TSB) about any account you have with TSB as these are now separate financial institutions.
The Lloyds Bank general enquiries phone number 0345 300 0000 is charged at the exact same rate as calls to geographic numbers which start in an 01 or 02 area code prefix, however if you would prefer to call using a local number please dial 01733 347 007 to reach the same switchboard.
Credit card enquiries – 0345 606 2172
Call Lloyds on their telephone contact number 0345 606 2172 for general enquiries relating to their range of credit cards, for example to check the APR interest rates that currently affect your card and to extend your account limit. If you aren’t an existing customer you can also phone this helpline to apply for a credit card and to track your existing application, however please be aware that your eligibility for their produts will depend on your credit limit. Alternatively if you would like to make a compensation claim related to mis-sold payment protection insurance (PPI) or you would like to collect rewards in the Lloyds Avios rewards scheme then you should consult the useful table below to get the contact details of the correct department.
Full summary of Lloyds credit card phone numbers
| Department | Contact number |
|---|---|
| Customer services (UK) | 0345 606 2172 |
| Customer services (international) | +44 1702 278 272 |
| Track your credit card application | 0345 603 7239 |
| Balance transfers | 0345 606 2172 |
| Payment protection insurance (PPI) claims | 0345 602 4534 |
| Avios & private banking enquiries | 0844 493 3350 |
| Trustcard Plus | 0345 603 7132 |
| Lloyds Credit – holiday money | 0345 300 1160 |
Lost & stolen cards – 0800 096 9779
Phone Lloyds Bank for free on their freephone contact number 0800 096 9779 to report a lost or stolen card. This helpline is operated 24 hours a day, seven days a week and can be used to notify them about both credit and debit cards so please do not hesitate to call them. Once they have blocked your card to prevent it from being used by fraudsters they will then send you a replacement as quickly as possible, thus you can also phone this helpline to get updates on how long it will take and to get advice on how you can withdraw funds at your local branch without your card.
Loans – 0800 068 1191
Contact Lloyds for free by calling their freephone number 0800 068 1191 to apply for a loan and to check out the interest rates that apply to each of their borrowing packages. Moreover if you are already have a loan with this bank you can call this customer care team to increase the amount of money available to you in your agreement or to change your repayment term by paying your debt off over a longer period of time. By contrast if you would like to pay off your loan early you can phone this freephone helpline to transfer funds from another account in order to remove your outstanding debt. Please be aware that borrowing money may affect your credit score so remember to ask thorough questions to their team of financial advisors.
Mortgages – 0800 783 3534
Call Lloyds Bank for free on their freephone contact number 0800 783 3534 for general enquiries about your mortgage, whether this is regarding your interest rates, borrowing term length or amount of equity secured against your home. Additionally if you would like to remortgage your property with them you can call their friendly team of customer service advisors to see how much you will be able to borrow. However please note that any of their mortgage products are secured against your home so it may be repossessed if you are unable to keep up with your regular repayments, thus if you are struggling to pay off your debt you should call them immediately to request an extension.
Lloyds Bank insurance
Lloyds Bank also offer a range of insurance policies to protect your car, home or van against accidental damage, theft or breakdown. You can even ensure that your family recieve a lump sum in the untimely event of your death meaning they will not struggle financially after your passing.
Home insurance – 0345 300 5177
Phone 0345 300 5177 to contact Lloyds about their home insurance policies which protect both your house and your contents against burglary, fire damage as well as flood devastation. You can call this number for general enquiries about your product plus to get a quote for the exact value of your property and valuables. Moreover if you would like to renew your previous home insurance cover you can call this customer care team to do so, alternatively if you would like to receive emergency or legal advice you can call the relevant department by using the table below.
Handy Lloyds home insurance contact numbers
| Department | Phone number |
|---|---|
| General enquiries & claims | 0345 300 5177 |
| Get a quote for your home insurance | 0800 121 7948 |
| Emergency helpline | 0345 3000 170 |
| Legal advice | 0345 3000 180 |
Car insurance – 0344 209 0476
Contact Lloyds on their dedicated car insurance phone number 0344 209 0476 to get a quote for your vehicle cover, to renew a previous policy and to make a claim in the event that your motor is involved in an accident. Please note that if you are eligible for no claims discount as a result of your previous safe driving record you can tell their customer care staff to continue to receive your bonus. This helpline is charged at the same rate as calls to local landline numbers which start in 01 and 02 area code prefixes.
Lloyds car insurance phone numbers – full list
| Car insurance department | UK contact number |
|---|---|
| Customer services | 0344 209 0476 |
| Get a quote for your car cover | 0330 018 1403 |
| Make a claim on your motor policy | 0344 209 0477 |
| Breakdown assistance | 0330 332 8477 |
| Keycare helpline | 0345 303 4002 |
| Windscreen claims & repairs | 0330 018 7503 |
Van insurance – 0344 871 2358
Call Lloyds on their telephone contact number 0344 871 2358 for van insurance customer services, where you can renew your existing cover on your commercial vehicle, add a vehicle to your policy and to upgrade your protection by adding optional extras such as breakdown cover. Furthermore if your van has been involved in an accident or theft then you can phone this helpline to make a claim, however please be aware that this may affect your no claims discount.
Lloyds van insurance contact numbers – a short summary
| Department | Lloyds phone number |
|---|---|
| Customer services | 0344 871 2358 |
| Make a claim | 0330 018 1665 |
| Get a quote | 0330 018 7599 |
| Roadside assistance | 0330 332 8477 |
| Keycare queries | 0345 303 4002 |
| Windscreen repairs | 0330 018 7503 |
Lloyds life insurance – 0800 849 6089
Phone Lloyds for free by calling their freephone contact number 0800 849 6089 for life insurance enquiries, where you can increase the level of cover available to your family and loved ones in the event of your passing. Furthermore if you have recently suffered a bereavement and the deceased was a life insurance policyholder with Lloyds you can call this helpline where a specially-trained advisor will assist you with the probate requirements for you to make a claim on your policy. This helpline only applies to policies which start with ‘1’ so please consult the table below if your documents do not have this prefix, you should also be aware that Lloyds are currently not offering new life insurance policies so you will be unable to get a quote.
Lloyds life insurance phone numbers – at a glance
| Department | UK phone number |
|---|---|
| Customer services – policy starts with ‘1’ | 0800 849 6089 |
| Customer services – policy starts with ’41’ or ’61’ | 0345 300 4455 |
| Customer services – policy starts with ‘7’ | 0800 032 0947 |
| Customer services – policy starts with ‘LT8’ | 0345 608 0390 |
| Joint protection enquiries | 0345 608 0388 |
| Claims & cancellations | 0800 849 6089 |
Travel insurance – 0800 731 4044
Call the Lloyds Bank freephone contact number 0800 731 4044 for free to make a claim on your travel insurance policy and for cancellations in the event you are unable to travel on the dates specified in your policy. Unfortunately Lloyds stopped offering new travel policies after 18th September 2016 so you won’t be able to get a quote for cover on your next holiday, however you will still be able to get emergency advice for existing policies by calling their 24-hour helpline number 01633 439016 which is run in conjunction with AXA Insurance.
Landlord insurance – 0345 377 0006
Contact Lloyds landlord insurance by calling their local rate phone number 0345 377 0006 to get a quote to cover your property portfolio against accidental damage and tenant negligence. Furthermore if you would like to add houses to an existing policy you can phone this team to confirm how much this will affect your regular premiums. Moreover if you need to make a claim on your policy you can call this helpline where an advisor will help you claim adequate compensation in an efficient and friendly manner.
Business insurance – 0345 377 0002
Phone Lloyds if you are interested in taking out one of their business insurance policies by calling their contact number 0345 377 0002. Their comprehensive range of policies protect you against conventional risks such as fire and theft as well as public liability cover. Additionally this is their main claims helpline for business owners so if you would like to receive your insurance payout you should contact their helpful staff members who will guide you through the process of making a claim. Finally they offer a range of policies dedicated to specific types of company so if you find your type of business in the list below you should call Lloyds Bank to get a quote.
- Shop & salon insurance
- Home-worker policies
- Pub, restaurant and cafe insurance
- Manufacturers and wholesalers insurance
- Office cover
- Surgery insurance (dental and doctors)
- Commercial landlord cover
- Hotel and guest house insurance
- Corporate vehicle insurance
Mobile phone insurance – 0345 716 1116
Contact Lloyds to add mobile phone insurance to your bank account by calling their phone number 0345 716 1116 if you are a Select Account holder. Alternatively if you have a different type of current account you will be able to find the telephone helpline you require by examining the table below, you should also call these numbers if you would like to make a claim on damages or theft to your mobile as they will be able to send your device off for repair.
Lloyds Bank – Mobile phone insurance contact numbers
| Account type | UK phone number |
|---|---|
| Mobile phone insurance – Select Account | 0345 716 1116 |
| Mobile phone insurance – Silver Account | 0345 603 1839 |
| Mobile phone insurance – Gold Account | 0345 850 5056 |
| Mobile phone insurance – Platinum Account | 0345 850 5300 |
| Mobile phone insurance – Premier Account | 0345 604 0440 |
Travel money – 0345 366 1149
Phone Lloyds Bank to order travel money on their dedicated contact number 0345 366 1149 where you can request either home delivery or collection in one of their branches. Furthermore you can phone this helpline to get live updates on the exchange rates that they offer, allowing you to compare between different financial institutions when choosing where to get your foreign currency from. It will cost the same to call their travel money helpline as calling any local geographic UK number which starts in an 01 or 02 prefix, lines are open 8am-10pm Monday-Friday and 10am-8pm Saturday-Sunday.
Appointments – 0800 015 0029
Contact Lloyds Bank for free to arrange an in-branch appointment by calling their freephone number 0800 015 0029. By calling this helpline you can request to speak to an advisor about a loan, mortgage or your overdraft limit, for example if you would like to increase the amount you are borrowing from them.
Complaints – 0800 072 3572
Make a complaint about Lloyds Bank by calling their freephone contact number 0800 072 3572 where you can request a formal investigation into one of their financial services or the conduct of specific members of staff. You can also phone this number if you believe you have been unfairly rejected for one of their products, similarly if you are an insurance policyholder with Lloyds you can call this team for free if you have been denied funds following a claim. Alternatively you can write a letter of complaint to Lloyds and send it directly to their London head office using this postal address:
Lloyds Bank – complaints,
25 Gresham Street,
London,
EC2V 7HN,
United Kingdom.
Lloyds bank telephone numbers – at a glance
| Lloyds department | Phone number |
|---|---|
| Customer services & telephone banking | 0345 300 0000 |
| Lloyds credit cards – customer services (UK) | 0345 606 2172 |
| Lloyds credit cards – customer services (international) | +44 1702 278 272 |
| Lloyds credit cards – track your credit card application | 0345 603 7239 |
| Lloyds credit cards – balance transfers | 0345 606 2172 |
| Lloyds credit cards – payment protection insurance (PPI) claims | 0345 602 4534 |
| Lloyds credit cards – Avios & private banking enquiries | 0844 493 3350 |
| Lloyds credit cards – Trustcard Plus | 0345 603 7132 |
| Lloyds credit cards – holiday money | 0345 300 1160 |
| Lost and stolen cards | 0800 096 9779 |
| Get a loan from Lloyds Bank | 0800 068 1191 |
| Mortgages | 0800 783 3534 |
| Lloyds home insurance – general enquiries & claims | 0345 300 5177 |
| Lloyds home insurance – quotes | 0800 121 7948 |
| Lloyds home insurance – emergency helpline | 0345 3000 170 |
| Lloyds home insurance – legal advice | 0345 3000 180 |
| Car insurance – customer services | 0344 209 0476 |
| Car insurance – get a quote for your vehicle | 0330 018 1403 |
| Car insurance – claims | 0344 209 0477 |
| Car insurance – breakdown cover | 0330 332 8477 |
| Car insurance – Keycare | 0345 303 4002 |
| Car insurance – windscreen claims & repairs | 0330 018 7503 |
| Van insurance – customer services | 0344 871 2358 |
| Van insurance – make a claim | 0330 018 1665 |
| Van insurance – quotes | 0330 018 7599 |
| Van insurance – roadside assistance | 0330 332 8477 |
| Van insurance – Keycare | 0345 303 4002 |
| Van insurance – windscreen repairs | 0330 018 7503 |
| Lloyds life insurance – customer services (policy starts with ‘1’) | 0800 849 6089 |
| Lloyds life insurance – customer services (policy starts with ’41’ or ’61’) | 0345 300 4455 |
| Lloyds life insurance – customer services (policy starts with ‘7’) | 0800 032 0947 |
| Lloyds life insurance – customer services (policy starts with ‘LT8’) | 0345 608 0390 |
| Lloyds life insurance – joint protection | 0345 608 0388 |
| Lloyds life insurance – claims & cancellations | 0800 849 6089 |
| Travel insurance – customer services | 0800 731 4044 |
| Travel insurance – emergency helpline | 01633 439 016 |
| Landlord insurance | 0345 377 0006 |
| Lloyds business insurance | 0345 377 0002 |
| Mobile phone insurance – Select Account | 0345 716 1116 |
| Mobile phone insurance – Silver Account | 0345 603 1839 |
| Mobile phone insurance – Gold Account | 0345 850 5056 |
| Mobile phone insurance – Platinum Account | 0345 850 5300 |
| Mobile phone insurance – Premier Account | 0345 604 0440 |
| Lloyds travel money | 0345 366 1149 |
| Appointments | 0800 015 0029 |
| Complaints | 0800 072 3572 |
Alternative ways to contact Lloyds
If you would prefer to get in touch with Lloyds via a method other than their telephone helplines you can either contact them online through email and social media websites or by writing a letter to their customer service postal address.
Email Lloyds bank
Although Lloyds do not have a customer service email address you can still contact them online by visiting their ‘contact us’ website, where you can find an automated question service as well as helpful answers to FAQs.
Write to Lloyds
You can contact Lloyds via conventional postal methods by writing a letter and sending it to their designated customer service postal address below, however this will likely take longer than calling them.
Lloyds Bank,
Customer Services,
BX1 1LT,
United Kingdom.
Visit Lloyds Bank on social media
Social media is no longer just the hub for individuals and small quirky businesses, major financial institutions such as Lloyds Bank now use these popular websites as ways to promote their services and even as a way for their customers to get in touch with them.
- Check out their posts on Facebook
- www.facebook.com/lloydsbank
- Contact their customer service team with a Tweet on Twitter
- twitter.com/AskLloydsBank
- Watch their adverts and videos on YouTube
- www.youtube.com/user/lloydsbankonline
- Examine their company profile page on LinkedIn
- www.linkedin.com/company/lloyds-banking-group