Contact Legal & General customer services on their UK phone number 01737 370 370 for all general enquiries about your insurance policy, life policy, ISA savings account or pension.
General enquiries – 01737 370 370
Contact Legal & General on their customer service phone number 01737 370 370 for all general enquiries about their range of financial products. Existing customers may also dial this helpline to notify advisors about a change in personal circumstances such as moving to a new address so that your account may be updated accordingly.
Lines are open from 8am-8pm Monday-Thursday, 8am-6pm Friday and 9am-5pm Saturday, therefore you should note that they are closed on Sunday as well as UK bank holidays. Calls are charged at standard local rates which are determined by your specific landline or mobile provider, however you will be able to contact Legal and General for free if you have inclusive minutes as part of your tariff deal.
Home insurance – 0370 900 3110
Phone Legal and General on their dedicated contact number 0370 900 3110 for home insurance enquiries including getting a quote for a new property, renewing your cover for a further year and cancelling your policy. In the unfortunate event that your house has been affected by an incident such as fire, flooding or theft you may call this helpline for advice on how to make a claim. Please be aware that Legal & General offers several home insurance policies, therefore carefully consult the table below to find the correct helpline to call for your specific enquiry.
Legal & General home insurance helplines
| Department | Phone number |
|---|---|
| General enquiries (policies starting with DUESS or DUXRA) | 0370 900 3110 |
| General enquiries (policies starting with DUHHS) | 0370 900 0201 |
| Gold and Silver home insurance | 0370 060 0227 |
| Get a quote for Legal & General home insurance | 0800 027 7161 |
| Make a claim following an emergency | 0370 900 5565 |
Landlord insurance – 0370 900 5578
Call Legal & General on their telephone contact number 0370 900 5578 for customer service requests about their range of landlord insurance policies. For example if you have acquired a new property you can phone this helpline to add it to your existing policy, however your monthly premiums may be affected as a result. Likewise if you need to be compensated for accidental damage or loss of rent you can call this number to make a claim on your landlord insurance policy.
Landlord insurance contact numbers
| Department | Phone number |
|---|---|
| General enquiries | 0370 900 5578 |
| Landlord insurance quotes | 0800 092 9922 |
| Landlord property claims | 0370 900 5565 |
| Rent guarantee, legal services and squatter eviction claims | 0370 050 1576 |
Car insurance – 0344 874 0710
Phone Legal & General car insurance on their customer service contact number 0344 874 0710 to get a quote on a motor policy, to renew your existing vehicle cover and to notify their advisors that you have sold your car meaning you wish to cancel your insurance. Furthermore if you have been involved in an accident or your car suffers a technical failure on the roadside you may call this helpline to make a claim.
The Legal & General car insurance helpline 0344 874 0710 is open 8am-9pm Monday-Friday, 9am-5pm Saturday, 10am-4pm Sunday and 9am-5pm on public holidays (excluding certain dates such as Christmas Day). Calls are charged at identical rates as standard local calls, which means you can contact Legal & General for free if you have inclusive minutes on your tariff.
Legal and General car insurance helplines
| Helpline | Phone number |
|---|---|
| Customer services | 0344 874 0710 |
| Get a quote for car insurance | 0330 018 6483 |
| Make a claim following a vehicle accident | 0344 412 2199 |
| Windscreen and window glass claims | 0800 294 3241 |
Pet insurance – 0370 060 2729
Phone Legal & General pet insurance on their dedicated contact number 0370 060 2729 for policy renewals, cancellations and claims. Here you can also get a quote on the cost of their cover depending on the breed of animal you own, please remember to submit accurate information about your pet otherwise your right to claim may be invalidated. Similarly you should call this helpline to confirm their excess charges as these vary according to factors such as your pet’s age, weight and your previous claims history.
L&G pet insurance contact numbers
| Department | Phone number |
|---|---|
| General enquiries | 0370 060 2729 |
| Make a claim on your pet insurance policy | 0370 060 2730 |
| Get a quote for pet insurance | 0800 316 7570 |
Family legal protection – 0370 050 0962
Contact Legal & General on their UK phone number 0370 050 0962 to get a quote for the cost of family legal protection which insures you during certain court cases which include employment and property disputes. If you are summonsed to court you can dial this number for assistance on making a claim so that you can pay for your lawyer support.
Travel insurance – 0370 060 0344
Phone Legal & General travel insurance on their customer service phone number for quotes on the cost of a single or multi-trip policy, including adding additional cover such as skiing insurance. Please remember to submit accurate information about your age and any pre-existing medical conditions otherwise your right to make a claim may be invalidated. If you or a loved one is affected by an accident or medical incident whilst abroad you may examine the table below to find the correct phone number to call.
Legal & General travel insurance helplines
| Department | Contact number |
|---|---|
| Customer services | 0370 060 0344 |
| Travel cover quotes | 0800 197 6829 |
| Travel claims following an accident, illness or theft | 0800 107 5564 |
| Emergency medical claims | +44208 666 9315 |
| Make a claim following the loss of a phone or laptop whilst abroad | 0330 880 1752 |
| Claim following a delayed or cancelled flight | 0208 776 3752 |
Lifestyle insurance – 0370 900 3119
Phone Legal and General (L&G) customer services on their lifestyle insurance phone number 0370 900 3119 to get cover which protects your income in the event of an illness, accident or redundancy. Likewise you should call this helpline should you wish to renew your policy after the standard annual period. If you need to make a claim following a loss of income you should call this helpline for confidential advice.
L&G lifestyle insurance phone numbers
| Helpline | Contact number |
|---|---|
| Lifestyle insurance enquiries | 0370 900 3119 |
| Get a quote for lifestyle insurance | 0800 197 2351 |
| Register a claim | 0800 072 8315 |
Life insurance – 0370 163 0657
Contact Legal & General via their dedicated telephone number 0370 163 0657 for general enquiries about all their life insurance policies which include over 50’s cover, income protection and critical illness policies. In the unfortunate case that you suffer a bereavement you can phone their trained advisors for confidential advice and to claim on your loved one’s policy.
Life insurance from Legal & General – contact numbers
| Helpline | Phone number |
|---|---|
| General enquiries | 0370 163 0657 |
| Get a quote for life insurance | 0800 316 5591 |
| Over 50’s life cover quotes | 0800 316 8435 |
| Critical illness policy quotes | 0800 027 1976 |
| Get a quote for illness protection | 0800 316 9336 |
| Make a life insurance claim following a bereavement | 0800 137 101 |
| Critical illness claims | 0800 068 0789 |
| Income protection claims | 0800 027 9830 |
| Claim following unemployment caused by accident or sickness | 0800 072 8315 |
Legal & General head office – 020 3124 2000
Contact Legal & General on their London head office phone number 020 3124 2000 to make a formal complaint about a denied insurance claim, negligence which led to a loss of your investment funds and unfair changes to your private pension agreement. Similarly if your mortgage repayments have increased without prior warning you can phone this helpline to request compensation against the overpaid amount. Alternatively you can send a letter of complaint directly to their head office postal address: Legal & General, Capital One, Coleman Street, London, EC2R 5AA, United Kingdom.
Pensions – 0800 048 2446
Contact Legal and General for free on their pensions freephone number 0800 048 2446 to discuss their various retirement products such as individual stakeholder pensions, employer plans and ‘With Profits’ policies. You may also call this helpline once you have retired to ascertain how you can start claiming your regular pension payments. Similarly you should call this helpline to report an unexpected change in your payment amount so you can confirm tat there has not been a technical error. Please have your policy number along with the type of plan you hold to hand so that your query can be processed as quickly as possible by Legal & General staff.
Legal and General pensions – contact numbers
| Department | Telephone number |
|---|---|
| General enquiries | 0800 048 2446 |
| Individual pension and self-invested personal plans | 0345 993 2584 |
| Personal retirement plans with a plan number starting with ‘OTO’ | 0370 010 0435 |
| Group stakeholder and workplace buy-out pensions | 0345 070 8686 |
| Group personal plans | 0345 073 0778 |
| Claims administration – buy-out plans | 01737 375 420 |
| Occupational money purchase claims | 01737 375 971 |
| With Profits pensions | 0370 163 0645 |
Group protection – 0345 072 0751
Contact Legal & General group protection on their UK phone number 0345 072 0751 to apply to join their life and income protection schemes which cover several members under the same policy. For example if you are an employer you can call this helpline to get a quote on the cost of protecting your employee’s livelihoods in the event of serious illness or accidents. If you need to make a claim following an incident you may dial this number to reach an advisor for their employee assistance programme who will subsequently guide you through the compensation process.
Legal and General group protection helplines
| Department | Helpline |
|---|---|
| General enquiries | 0345 072 0751 |
| Get a quote for group protection | 0800 072 9973 |
| Medical underwriting claims for group protection policies | 0345 072 0753 |
| Benefits claim | 0345 072 0758 |
| Subject access requests | 0345 072 0758 |
Mortgage (Legal & General Bank) – 0845 609 9610
Contact Legal & General Bank on their business-rate phone number 0845 609 9610 for enquiries about your mortgage deal, for instance you may call this helpline to enquire about changes in their interest rates which are affecting your repayments. Likewise you can call this helpline to release equity from your property by remortgaging or taking out a lifetime mortgage. Be aware that this is a business-rate line which is charged at 7p per minute plus your network’s access fee which may be significantly more expensive for mobile customers compared to landline calls.
Legal & General mortgage numbers
| Department | Contact number |
|---|---|
| Customer services | 0845 609 9610 |
| Lifetime mortgages | 03330 048 444 |
| Property valuation and surveying | 0345 200 2046 |
My Account technical support – 0345 073 0785
Phone Legal & General technical support on their UK contact number 0345 073 0785 for troubleshooting advice about their My Account platform. For instance if you are unable to login as you have forgotten your details you can call this helpline to get either your username or your password reset. Similarly if the funds in your account are incorrect you can dial this number to report the mistake so that their advisors can fix the issue.
Investments – 0370 050 0955
Contact Legal & General on their dedicated phone number 0370 050 0955 for all general enquiries about their investment products which include bonds, endowments and ISA savings accounts. Therefore you can call this helpline to ascertain their current interest rates and investment risk. Existing account holders can also phone this number to add more money into their portfolio or to make a withdrawal, however be aware that managing some of their products must be conducted via a professionally accredited financial advisor.
Legal & General contact numbers
| Department | Telephone number |
|---|---|
| General enquiries | 01737 370 370 |
| Home insurance enquiries (policies starting with DUESS or DUXRA) | 0370 900 3110 |
| Home insurance enquiries (policies starting with DUHHS) | 0370 900 0201 |
| Gold and Silver home insurance | 0370 060 0227 |
| Get a quote for Legal & General home insurance | 0800 027 7161 |
| Make a home insurance claim following an emergency | 0370 900 5565 |
| Landlord insurance general enquiries | 0370 900 5578 |
| Landlord insurance quotes | 0800 092 9922 |
| Landlord property claims | 0370 900 5565 |
| Rent guarantee, legal services and squatter eviction claims | 0370 050 1576 |
| Car insurance customer services | 0344 874 0710 |
| Get a quote for car insurance | 0330 018 6483 |
| Make a claim following a vehicle accident | 0344 412 2199 |
| Windscreen and window glass claims | 0800 294 3241 |
| Pet insurance – general enquiries | 0370 060 2729 |
| Make a claim on your pet insurance policy | 0370 060 2730 |
| Get a quote for pet insurance | 0800 316 7570 |
| Family legal protection | 0370 050 0962 |
| Travel insurance customer services | 0370 060 0344 |
| Travel cover quotes | 0800 197 6829 |
| Travel claims following an accident, illness or theft | 0800 107 5564 |
| Emergency medical claims (travel insurance customers) | +44208 666 9315 |
| Make a claim following the loss of a phone or laptop whilst abroad | 0330 880 1752 |
| Claim following a delayed or cancelled flight | 0208 776 3752 |
| Lifestyle insurance enquiries | 0370 900 3119 |
| Get a quote for lifestyle insurance | 0800 197 2351 |
| Register a claim on your lifestyle policy | 0800 072 8315 |
| Life insurance enquiries | 0370 163 0657 |
| Get a quote for life insurance | 0800 316 5591 |
| Over 50’s life cover quotes | 0800 316 8435 |
| Critical illness policy quotes | 0800 027 1976 |
| Get a quote for illness protection | 0800 316 9336 |
| Make a life insurance claim following a bereavement | 0800 137 101 |
| Critical illness claims | 0800 068 0789 |
| Income protection claims | 0800 027 9830 |
| Claim following unemployment caused by accident or sickness | 0800 072 8315 |
| Head office & complaints | 020 3124 2000 |
| Pension enquiries | 0800 048 2446 |
| Individual pension and self-invested personal plans | 0345 993 2584 |
| Personal retirement plans with a plan number starting with ‘OTO’ | 0370 010 0435 |
| Group stakeholder and workplace buy-out pensions | 0345 070 8686 |
| Group personal plans | 0345 073 0778 |
| Claims administration – buy-out plans | 01737 375 420 |
| Occupational money purchase claims | 01737 375 971 |
| With Profits pensions | 0370 163 0645 |
| Group protection – general enquiries | 0345 072 0751 |
| Get a quote for group protection | 0800 072 9973 |
| Medical underwriting claims for group protection policies | 0345 072 0753 |
| Benefits claim | 0345 072 0758 |
| Subject access requests | 0345 072 0758 |
| Mortgage customer services | 0845 609 9610 |
| Lifetime mortgages | 03330 048 444 |
| Property valuation and surveying | 0345 200 2046 |
| My Account technical support | 0345 073 0785 |
| Investments | 0370 050 0955 |
Alternative ways to contact Legal & General
If you are too busy to phone Legal & General through their helplines you can contact their customer service staff in writing by sending a letter to the relevant office or via their email address. You can even post public messages to their social media profiles, which also advertise promotional rates for their various financial products.
Postal addresses
Customers can write to Legal & General customer services using their various postal addresses provided below. Bear in mind that it may take up to a week to receive a response to your query and that you should write to the appropriate office for your enquiry:
- Write to Legal & General Insurance
- Legal & General Insurance Limited, The Podium, Centre City House, 5 Hill Street, Birmingham, B5 4US, United Kingdom.
- Life insurance & pensions postal enquiries
- Customer Admin Team, Legal & General Assurance Society Limited, City Park, The Droveway, Hove, East Sussex, BN3 7PY, United Kingdom.
- Group protection address
- Group Protection, Legal & General Assurance Society Limited, Knox Court, 10 Fitzalan Place, CF24 0TL, United Kingdom.
- Postal address for Legal & General mortgages
- Legal & General Mortgages, Customer Services Centre, North of England House, Doxford International Business Park, Sunderland, SR3 3XG, United Kingdom.
- Investment enquiries office
- Customer Services Centre, Legal & General Investments, PO Box 6080, Wolverhampton, WV1 9RB, United Kingdom.
Email address
Contact Legal & General via email by using their online customer service address customer.relations@landg.com which is suitable for all general enquiries. Please note that they may take up to 48 hours to respond to your queries hence emergency enquiries should be directed to their helplines.
Social media
You may post general enquiries and view promotional materials advertising Legal & General’s financial products via their range of social media profiles. However please remember that you should not include sensitive payment details which could be used to fraudulently access your account.
- View promotional Legal and General posts on their Facebook page
- www.facebook.com/legalandgeneral
- Add Legal & General to your circles on Google+
- plus.google.com/+legalandgeneral
- Post a tweet on the L&G Twitter feed
- twitter.com/landg_uk
- Watch Legal and General adverts on their YouTube channel
- www.youtube.com/user/legalandgeneraluk
- Get careers information about L&G via their LinkedIn profile
- www.linkedin.com/company/legal-&-general