Phone Elephant Insurance on their customer service contact number 0333 220 2006 for quotes on the price of car cover, for claims and to renew your current home insurance policy.
Car insurance customer services – 0333 220 2006
Contact Elephant on their customer service phone number 0333 220 2006 to get a quote on the cost of their car insurance policies, to add another vehicle to a multi-car policy and for renewal enquiries. Moreover if you have been involved in an accident you can dial this number to make a claim, however if you were at fault your no claims discount may be affected.
Existing policyholders may also call this helpline to add optional extras to their cover such as breakdown assistance and glass repair. Furthermore if you are no longer satisfied with the price of your car insurance policy you can dial this number to cancel your cover, however please be aware that you will need to insure your vehicle with another provider before you can legally drive it on UK public roads.
Calls are charged at standard UK local rates which also apply to telephone numbers starting in 01 and 02 area codes, which means you can contact Elephant for free if you have inclusive minutes as part of your tariff. Alternatively you will have to pay a per-call access charge followed by a per-minute rate, both of which are determined by your provider. Lines are open 8am-8pm Monday-Friday, 9am-5pm Saturday and 9:30am-4pm Sunday with reduced operating hours expected on bank holidays.
Elephant car insurance telephone numbers
| Department | Contact number |
|---|---|
| Customer services | 0333 220 2006 |
| Renew your policy | 0333 222 6719 |
| Make a claim | 0333 220 2039 |
| Request accident recovery | 0800 600 840 |
| Windshield and window repairs | 0333 220 2027 |
| 24-hour breakdown assistance | 0800 458 9283 |
| Car insurance quotes | 0330 134 3230 |
| Get a quote on an Elephant multi-car policy | 0330 134 2091 |
Home insurance – 0800 600 870
Contact Elephant for free by dialling their freephone number 0800 600 870 for home insurance enquiries, such as getting a quote on the cost of insuring your property and adding contents cover to your policy. Moreover you can call this helpline to increase your level of cover, for instance by adding protection against damages caused by flooding, however please note that your premiums are likely to be affected as a result. In the unfortunate circumstance where you need to make a claim on your home insurance policy due to an incident such as fire, flooding or theft you should call this helpline to begin the compensation process and for emergency accommodation if necessary.
Travel insurance – 0343 658 0280
Phone Elephant on their travel insurance contact number 0343 658 0280 for policy quotes, to add another holiday to your cover and to cancel your protection if you are unable to fly. Please remember to submit all relevant medical information when taking out a new policy otherwise your right to make a claim may by invalidated.
Motorbike cover – 0844 409 7108
Phone Elephant Insurance on their UK contact number 0844 409 7108 to get a quote for the cost of motorcycle cover, to renew your existing policy or to cancel your protection if you are no longer satisfied. Policyholders may also call this helpline to add cover for leathers, helmets and other safety accessories to their insurance, however your monthly premiums are likely to be affected as a result. Please be aware that this is a business-rate helpline which will be charged at a rate of 7p per minute plus an access charge which will usually be significantly higher for mobile calls compared to landlines.
Complaints – 0330 333 5888
Contact Elephant on their UK phone number 0330 333 5888 to make a complaint about your insurance policy, such as an unfair rise in your monthly premiums. Alternatively if you wish to make a claim about an insurance claim with Elephant please call their dedicated helpline 0330 333 5887 where you can register an appeal against a rejected claim or an unsatisfactory level of compensation. If you would prefer to send a letter of complaint to Elephant you may address your letters to their UK head office which is situated in Cardiff:
Complaints Manager,
Elephant,
Ty Admiral,
David Street,
Cardiff,
CF10 2AA,
United Kingdom.
Elephant Insurance contact numbers
| Department | Contact number |
|---|---|
| Customer services | 0333 220 2006 |
| Renew your policy | 0333 222 6719 |
| Make a claim | 0333 220 2039 |
| Request accident recovery | 0800 600 840 |
| Windshield and window repairs | 0333 220 2027 |
| 24-hour breakdown assistance | 0800 458 9283 |
| Car insurance quotes | 0330 134 3230 |
| Get a quote on an Elephant multi-car policy | 0330 134 2091 |
| Home insurance | 0800 600 870 |
| Travel policies | 0343 658 0280 |
| Motorbike cover | 0844 409 7108 |
Alternative ways to contact Elephant
Policyholders can contact Elephant Insurance in multiple ways if calling their telephone helplines is not convenient. For instance you can contact the underwriters in writing by sending letters to their office address or by using their email accounts.
Write to Elephant
Write to Elephant by posting your letters directly to their head office which is located at the following address in Cardiff. They aim to respond to enquiries within five days after recieving them, hence urgent enquiries should instead be directed towards their telephone helplines.
Elephant,
Ty Admiral,
David Street,
Cardiff,
CF10 2AA,
United Kingdom.
To contact Elephant via email please visit their website where you can also update your personal details and apply for jobs through the appropriate careers link.
Social media
Like many companies in the modern era Elephant Insurance run a variety of social media profiles which are used to communicate with their customers as well as advertise their new policy products and discounts. Although you can use these profiles to get customer service support you should remember not to include sensitive information about your account in public as these may be used to access your data.
- Get customer support through the Elephant Twitter page
- twitter.com/elephantukhelp
- Add Elephant Insurance to your Google+ circles
- plus.google.com/+elephantinsurance
- Get careers information via Elephant’s LinkedIn page
- www.linkedin.com/company/elephant-insurance