Contact Electronic Arts (EA) on their UK phone number 0203 014 1818 to report a problem with their multiplayer servers, to purchase their latest video game releases and for technical support when downloading titles to your console.
EA customer services – 0203 014 1818
Contact EA on their customer service phone number 0203 014 1818 for technical support when playing their video games on your specific console. For instance if your game is not downloading after purchase or you are unable to connect to their multiplayer servers then you can call this helpline for customer care advice.
Moreover you may phone Electronic Arts on this number to find out when their latest video games are being released which include their FIFA, Star Wars Battlefront and The Sims titles. By contrast you can call their customer care staff for their returns process so that you can exchange a faulty CD or voucher code for a working copy. This is also a useful contact when using their Origin platform to play games on your personal computer (PC), hence you should call this helpline if you have forgotten the login details necessary to access your account such as your user email or password. Similarly if you would like to purchase an Origin gift card over the phone you can dial this number to place a purchase, where you can also check the balance of an existing card.
Calls to Electronic Arts (EA) are charged at identical rates to other 01 and 02 local numbers within the United Kingdom. Hence if you have run out of inclusive minutes, which can be used to contact the video games company for free, you will have to pay an access charge followed by a per-minute rate which may vary depending on when you make the call. Note that landline and mobile providers charge different rates so please confirm your specific call costs with your provider prior to making the call.
EA complaints – 0203 014 1818
Phone EA to make a formal complaint by calling their customer service contact number 0203 014 1818 where you can voice your dissatisfaction about repetitive lag on their multiplayer servers and to report other users for abuse. Moreover if they refused to provide a refund despite your game not working or due to misleading recommended console specifications then you can call this helpline to notify management. You should also call this helpline to complain about excessive charging schemes for their downloadable content (DLC) and loot crates which are leading to unbalanced gameplay. Alternatively you can send a letter of complaint to their head office team by writing to their Guildford postal address:
Electronic Arts Limited.,
Onslow House,
Onslow Street,
Guildford,
Surrey,
GU1 4TN,
United Kingdom.
Further ways to contact EA
As one of the leading distributors of video game titles it is unsurprising that Electronic Arts offer their customers numerous ways to contact their advisory teams. These include email and postal addresses as well as social media profiles which are also used to advertise their upcoming game releases.
EA email address
Although EA do not use an email address you can still send them online correspondence by filling out the form on their customer service website. Here you can search for specific issues with your video games as well as links to technical support divisions for your particular console.
Write to Electronic Arts (EA)
Contact EA in writing by posting a letter to their Surrey office using the address provided below. However please be aware that this address does not accept cheque payments for game purchases and defective discs should be returned directly to the retailer you purchased them from.
Electronic Arts Limited.,
Onslow House,
Onslow Street,
Guildford,
Surrey,
GU1 4TN,
United Kingdom.
Visit EA on social media
You can contact EA by messaging their social media profiles as a further method of reaching their customer service staff. Furthermore they often advertise their game release dates and discount sales through these channels hence it is worth checking them periodically.
- Visit EA on Facebook
- www.facebook.com/ea.uk
- Post a tweet on the Electronic Arts Twitter feed
- twitter.com/ea
- Watch video game advertisements on the EA YouTube channel
- www.youtube.com/user/EA
- Watch live gaming streams on the EA Twitch channel
- go.twitch.tv/ea
- View company information about Electronic Arts on their LinkedIn profile
- www.linkedin.com/company/electronic-arts