Contact Dell on their freephone customer service number 0800 587 1456 for free to track an order and to get technical support advice for your PC & laptop device.
General Enquiries – 0800 587 1456
Phone Dell customer services for free on their freephone contact number 0800 587 1456 to make general enquiries about their range of home PCs, laptops and computer accessories and to track an existing order. You should also call their customer care team if you would like to amend or cancel an order and to notify them if you won’t be in when your delivery is due, therefore you wish to change your delivery time. Additionally you should also phone this helpline if you do not recognise an item on your invoice and you therefore think you’ve been overcharged for your purchase. This helpline is open from 9am-5pm Monday-Friday, so please note you will be unable to resolve your query on a weekend or UK bank holiday.
Complaints – 0800 587 1456
Make an official complaint to Dell by calling their telephone contact number 0800 587 1456 for free to make your initial complaint to a customer service advisor. You should call this freephone number if you have been offended by a member of staff or if you are having repeat problems with your Dell device, software or server. Alternatively you can write to their complaints department to lodge your official complaint in writing by sending your letter to their UK head office postal address:
Dell Complaints Department,
Dell House,
The Boulevard,
Cain Road,
Bracknell,
Berkshire,
RG12 1LF,
United Kingdom.
Technical Support – 0800 028 2660
Contact Dell’s Technical Support division on their freephone telephone number 0800 028 2660 to get troubleshooting advice on your laptop or PC issue and to get a refund for your defective device through their collect & return service. You can call this number for any hardware issues as well as for any Dell software problems. You should also call this number to arrange for an engineer to come out and look at your technical issue as part of their in-home service. Additionally you should call this helpline to get a replacement for your device if it is under warranty or if your policy has expired and you would therefore like to extend your warranty for an additional charge. Finally if you are experiencing technical difficulties with your Dell Wyse server & cloud computing device you should call the above telephone number for troubleshooting advice and engineer support. Alternatively if you would prefer to contact the Dell technical support team online you can do so by going to their dedicated website and entering your specific service tag or express service code number in the relevant search field.
ProSupport – 0844 444 3844
Phone Dell’s ProSupport division on their business-rate contact number 0844 444 3844 to request an engineer callout to look at your server, storage or network issue and to request a system maintenance check. Additionally you should call this helpline to manage your ProSupport contract with Dell by renewing it or cancelling it. Specially-trained Dell advisors will be able to assist you with both hardware and software issues with your commercial server and request a 24/7 call-out in the event of a technical failure on your system. Furthermore please examine the list below to find out if you should call 0844 444 3844 for your particular third-party software issue as you may be able to get ProSupport troubleshooting assistance for issues with these programs:
- Force10
- Citrix VDI
- Active System Manager
- Hermes DAS
- EVO RAIL
Business Customer Support – 01344 373 727
Contact Dell Business Customer Support by calling their dedicated telephone number 01344 373 727 to manage your business account and to get technical support for your range of devices. You should call this helpline to change or cancel your contract with the company or add a new nominated representative from your business to manage your technology affairs. This helpline is suitable for small businesses and large commercial companies, so you should phone this number for any hardware supply and cloud computing needs.
Important Dell Phone Numbers
| Customer Service Department | UK Phone Number |
|---|---|
| General enquiries, ordering & complaints | 0800 587 145 |
| Technical support | 0800 028 2660 |
| ProSupport | 0844 444 3844 |
| Business customer support | 01344 373 727 |
Alternative ways to contact Dell
As the largest privately-owned technology company in the world Dell have a number of different ways in which you can contact them, which include online contact forms, postal addresses and social media accounts.
Email Dell
Dell recognises the pressures of modern lifestyles which affect an individual’s ability to be sat around on hold and therefore run a comprehensive customer service email system so that you can contact them any time of day. Although they do not run a specific email address for this system you can access it by filling out an online contact form on their official website, where you can make ordering, billing and technical support enquiries.
Write to Dell
You can also write to Dell using their conventional post address which is provided below, however please be aware that they may not be able to resolve enquiries relating specifically to your account and that it will usually be quicker for you to contact them over the phone or via email.
Dell House,
The Boulevard,
Cain Road,
Bracknell,
Berkshire,
RG12 1LF,
United Kingdom.
Social Media
Dell run a number of official pages on some of the world’s most popular social media websites in recognition of the fact that these have become increasingly important for advertising their devices and software, as well as becoming another useful tool to help customers contact their favourite business.
- Check out their posts on Facebook
- www.facebook.com/Dell
- Check out their promotion tweets on Twitter
- twitter.com/delluk
- Send a tweet to their customer service Twitter page
- twitter.com/DellCares
- Add Dell to your circle on Google+
- plus.google.com/+Dell
- Watch their promotional YouTube videos
- www.youtube.com/user/DellVlog
- Check out their company profile page on LinkedIn
- www.linkedin.com/company/dell