Co-op Contact Number: 0800 068 6727

Contact the main customer service helpdesk for the Co-operative Group (Co-op) by calling their 0800 068 6727 phone number for free for food, banking and insurance enquiries.

 

Co-operative Food – 0800 068 6727

Co-op Membership Card

Phone customer service advisors for Co-operative Food by calling their freephone 0800 068 6727 contact number. You should phone 0800 068 6727 for free if you have any query about what products are available in Co-operative Food stores, information about your nearest Co-op Food store and if you would like to return or refund a product that you have bought from your local shop.

Their helpline number 0800 068 6727 is open Monday-Friday 9am-7pm and Saturday-Sunday 9am-5pm and is also free to call from all UK phones. Furthermore, you can email the Co-operative Group for any query about their food stores or products by sending your email to their official customer services email address customer.relations@co-operative.coop.

 

Co-op membership – 0800 023 4708

Phone Co-operative membership advisors by calling their 0800 023 4708 contact number for free from any UK phone. Call 0800 023 4708 if you need a replacement Co-op membership card, if you think someone is using your Co-operative membership card fraudulently or if you believe there are points missing from a previous purchase. You can call the Co-op Membership helpline from 9am-7pm Monday-Friday and 10am-4pm Saturdays, however please note that 0800 023 4708 is closed on Sundays and bank holidays. You can also write to Co-operative membership using their official enquiries and applications postal address here:

The Co-operative Membership Department,
1 Angel Square,
Manchester,
M60 0AG,
United Kingdom.

 

Co-op Electrical enquiries- 0800 280 0111

Phone Co-operative Electrical on their freephone contact number 0800 280 0111 to speak to their dedicated appliance customer service advisors regarding your oven, washing machine or refrigerator. You should call 0800 280 0111 to make an order for a large or small appliance, to change your scheduled delivery time and to make a payment enquiry about your Co-op Electrical appliance. 0800 280 0111 is open 8am-8pm Monday-Friday and 9am-6pm Saturday, so please be aware that the Co-operative Electrical helpline is closed on Sundays and bank holidays.

Co-operative Electrical also offer a number of dedicated email addresses for your general enquiries, including email addresses for after-sales enquiries and payment queries, please use our list of official Co-operative Electrical email addresses below to find the correct email address for your appliance query.

 

Co-operative Electrical email addresses

Co-operative Electrical department Email address
General enquiries & warranty queries sales@coop.co.uk
Co-op Electrical after-sales enquiries aftersales.estores@coop.co.uk
Change your scheduled delivery time Delivery.estores@coop.co.uk
Appliance availability enquiries Product.estores@coop.co.uk
Payment hotline Payments.estores@coop.co.uk
Give feedback to Co-operative Electrical Feedback.estores@coop.co.uk

 

Co-op Funeralcare – 0800 088 4883

Contact Co-operative Funeralcare on their freephone phone number 0800 088 4883 for general enquiries or to notify them that a loved one has passed away. You can also get information about your nearest Co-operative funeral home and price details for available Funeralcare plans by calling their helpline. 0800 088 4883 is open 24 hours a day, seven days a week so feel free to contact them whenever you suffer a bereavement. If you would prefer to write to Co-operative Funeralcare you can do so by using their official postal address:

Co-operative Funeralcare,
12th Floor,
1 Angel Square,
Manchester,
M60 0AG,
United Kingdom.

 

Complain to the Co-op – 0161 834 1212

Phone the Co-operative Group on their Manchester head office contact number 0161 834 1212 to make a complaint about any of the Co-op’s services. You can call 0161 834 1212 to make a complaint to Co-operative Group or alternatively you can go to the Co-op shop that you wish to make a complaint about and complain directly to the store manager. If your complaint is unresolved after calling their head office telephone number then you should contact Co-operative Group again and ask to speak directly to the head of customer services. You can also send your complaint to the Co-operative Group by post via their head office postal address:

The Co-operative Group – Complaints Department,
1 Angel Square,
Manchester,
M60 0AG,
United Kingdom.

 

Co-operative Travel – 0844 879 8874

Phone Co-operative Travel on their business-rate contact number 0844 879 8874 to speak to a customer service advisor about your upcoming holiday. You should phone this helpline to check the flight details, to amend your seat number and to cancel your Co-op Travel booking if you are unable to fly on the departure date. Alternatively if you would like to book a holiday with Co-operative Travel then please call their dedicated travel booking helpline on 0844 879 8835. Moreover you can write to Co-operative Travel using their general enquiries postal address:

Co-operative Travel,
The Thomas Cook Business Park,
Coningsby Road,
Peterborough,
PE3 8SB,
United Kingdom.

 

Co-operative Insurance phone numbers

The Co-operative Group, also known as the Co-op, offer a number of different insurance policies for different purposes such as car policies catered to your vehicle driving experience and home cover to protect your property alongside your valuable possessions. This dedicated section of our website examines each of these different Co-operative Group Insurance packages in full to provide customer service and claims contact information for each of these insurance policies.

 

Co-op car insurance – 0345 746 4646

Contact Co-operative Car Insurance customer services by calling their local-rate phone number 0345 746 4646 for vehicle policy advice. This is the general enquiries helpline for Co-op car insurance which you should call to change your motor policy, for renewals and to cancel your Co-operative Group Car Insurance policy if you are having difficulty with the monthly repayments. We have helpfully provided you with a full list of phone numbers for car insurance customers, including claims and breakdown recovery helplines, as well as the respective opening times for these helplines, therefore please consult the table below to find the correct telephone number for your enquiry.

 

All Co-op car insurance phone numbers

Co-op car insurance department Phone number Helpline Opening Times
Car insurance customer services & quotes 0345 746 4646 (telephone) or 0800 068 4244 (textphone) 8am-8pm Monday-Friday, 8am-5pm Saturday and 9am-4pm Sunday
Make a claim on your Co-operative car insurance policy 0345 999 8888 New claims: 24/7, existing claims: 8:30am-5pm Monday-Friday
Breakdown assistance and accident recovery 0800 092 9069 (UK) or +44 1737 815 016 (international) 24 hours a day, seven days a week
Windscreen repair & replacement 0800 587 6887 24 hours a day, seven days a week
Legal advice for Co-op car insurance policyholders 0330 606 9500 24 hours a day, seven days a week
Temporary replacement car hire 0330 606 9509 Monday-Friday 8am-7pm and 9am-5pm Saturday

 

Co-op car insurance postal address

You can also write to Co-operative car insurance to send them your enquiries or policy documentation by using their UK postal address which is provided here:

Co-op Car Insurance,
PO Box 67,
Mitcheldean,
Gloucestershire,
GL17 0ZA,
United Kingdom.

 

Co-operative Ecoinsurance – 0344 412 2101

Phone the Co-operative Ecoinsurance helpline by calling their local-rate contact number 0344 412 2101 for enquiries about their carbon-neutral policies. The Co-operative Group’s Ecoinsurance is the first UK car insurance policy which offsets carbon dioxide emissions and endeavors to source replacement parts in an ecologically-responsible manner, you should call their helpline number 0344 412 2101 to cancel your Co-operative Ecoinsurance policy or to add optional extras to your vehicle cover. The table below lists all of the helpful Co-operative Ecoinsurance phone numbers to help you contact the carbon-neutral policy department for your specific enquiry. Alternatively you can also manage your Ecoinsurance policy online by going to their official self-service web portal at ecoinsurance.insure-systems.co.uk/SelfService.

 

Helpful Co-op Ecoinsurance contact numbers

Co-operative Ecoinsurance department UK phone number Opening times
Ecoinsurance customer services 0344 412 2101 8am-9pm Monday-Friday and 9am-5pm Saturday
Get a quote for Co-op Ecoinsurance 0800 294 3833 8am-9pm Monday-Friday and 9am-5pm Saturday
LPG-converted vehicle quotes 0345 746 4646 (telephone) or 0800 068 4244 (textphone) 8am-8pm Monday-Friday, 8am-5pm Saturday and 9am-4pm Sunday
Make a claim 0345 999 8888 New claims: 24/7, Existing claims: 8:30am-5pm Monday-Friday
RAC breakdown assistance 0800 051 1349 24 hours a day, seven days a week
Co-operative Ecoinsurance Keycare 0345 303 4004 24 hours a day, seven days a week
Renew your Co-op Ecoinsurance policy 0800 294 3837 8am-9pm Monday-Friday and 9am-5pm Saturday

 

Co-op young drivers insurance – 0333 005 0235

Contact Co-operative young drivers insurance advisors by calling their local-rate phone number 0333 005 0235 for customer service enquiries and to inform them that your telemetry box is faulty. As this is the main helpline for Co-operative Young Drivers Insurance you should call this number if you have a general enquiry about the tracking device fitted to your vehicle, to check which ages are eligible for these specialist policies, to renew your vehicle policy and to modify your cover by adding or removing optional extras such as windscreen repair. We have helpfully provided you with all the important contact numbers for Co-operative Young Drivers Insurance below to help you to get in touch with the Co-op to make your customer service query as quickly as possible. However if you would prefer to write to the Co-operative then please use their dedicated postal address for young drivers here:

Customer Services Department,
Co-op Insurance,
The Connect Centre,
Kingston Crescent,
Portsmouth,
PO2 8QL,
United Kingdom.

 

Co-op young drivers insurance phone numbers

Young drivers insurance department UK phone number Helpline opening times
Customer services 0333 005 0235 8am-8pm Monday-Friday and 9am-2pm Saturday
Get a quote for Co-operative young drivers insurance 0333 005 0233 8am-8pm Monday-Friday and 9am-2pm Saturday
Co-operative young drivers insurance claims 0345 999 8888 New Claims: 24/7, Existing Claims: 8:30am-5pm Monday-Friday
Breakdown assistance 0800 316 7816 24 hours a day, seven days a week
Young Drivers Key Cover 0333 241 9574 24 hours a day, seven days a week
Co-op Young Drivers Gadget Cover 0844 847 4420 9am-6pm Monday-Friday
Windscreen protection enquiries 0800 587 6887 24 hours a day, seven days a week
Legal Advice helpline for young drivers 0330 606 9500 24 hours a day, seven days a week
Replacement car enquiries 0330 606 9509 9am-7pm Monday-Friday, 9am-5pm Saturday

 

Co-op van, taxi & minibus insurance – 0808 149 7926

Contact Co-op van, taxi & minibus insurance advisors by calling their freephone number 0808 149 7926 for free. You should call 0808 149 7926 to make an enquiry about your existing commercial vehicle policy, to make a claim on your motor policy and to get a quote for policies to protect your livelihood. Please note that if you bought your Co-op van insurance policy before 1st July 2016 then please phone their local-rate helpline 0330 134 8907 instead to update your cover.

 

Co-op standalone breakdown insurance – 0800 028 2368

Call Co-op breakdown insurance by calling their freephone contact number 0800 028 2368 for free from any UK phone to request assistance if your vehicle is stranded by the roadside. Calling this helpline will put you in contact with an advisor who will help you to change or renew your existing policy and to get a quote for standalone breakdown cover if you are a new customer. If instead you need to make a Co-operative breakdown insurance claim due to a technical fault with your vehicle then call their 24/7 contact number 0330 123 1140 or phone +44 1737 815 867 if you are calling from outside the UK. You can also write to Co-operative breakdown insurance by using their dedicated postal address here:

Co-operative Breakdown Insurance,
AXA Assistance (UK) Ltd,
The Quadrangle,
106-118 Station Road,
Redhill,
Surrey,
RH1 1PR,
United Kingdom.

 

Co-op Home Insurance – 0345 746 4646

Call the local-rate phone number 0345 746 4646 to contact Co-operative Home Insurance to get a quote for your property, to add contents cover to your policy and for cancellations if you are moving to a new house. Home emergencies covered by the Co-op include theft, fire and flooding so please call them if you need to make a claim on your cover. In this dedicated Co-operative Home Insurance section we have provided you with contact details for all Co-operative Home Insurance departments to help you resolve your house claims, quotes or renewals enquiry as swiftly as possible. You can also write to Co-operative home insurance to send them an enquiry or to send them relevant documents to your claim by using their official postal address:

Co-op Home Insurance,
PO Box 67,
Mitcheldean,
Gloucestershire,
GL17 0ZA,
United Kingdom.

 

Important Co-operative home insurance phone numbers

Co-op home insurance department UK phone number Helpline Availability
Customer services and new quotes 0345 746 4646 8am-8pm Monday-Friday, 8am-5pm Saturday and 9am-4pm Sunday
Make a claim on your home insurance policy 0345 999 8888 New Claims: 24/7, Existing Claims: 8:30am-5pm Monday-Friday
HomeRescue Plus advice 0345 607 6472 24 hours a day, seven days a week
Home insurance legal advice line 0330 606 9504 24 hours a day, seven days a week
Renew your Co-operative home insurance policy 0345 600 2918 8am-8pm Monday-Friday, 8am-5pm Saturday and 9am-4pm Sunday

 

Get pet insurance from the Co-op – 0345 075 4582

Contact the Co-operative Group by calling their local-rate pet insurance phone number 0345 075 4582 to enquire which pets are covered by their policies and to change your current policy if you get another cat or dog. You can consult the list below of official Co-op pet insurance phone numbers to contact the department you require as quickly as possible, please note that they changed underwriters for their policies on 1st December 2010 so be careful when selecting the correct pet insurance phone number. If you would prefer to write to Co-op pet insurance with your general enquiry or to send documentation such as veterinary bills to support a claim then please use their Brentford postal address:

Co-operative Pet Insurance,
Allianz Insurance Plc,
Great West House (GW2),
Great West Road,
Brentford,
Middlesex,
TW8 9DX,
United Kingdom.

 

Helpful Co-op pet insurance phone numbers

Co-op pet insurance department UK phone number Opening times
Co-op pet insurance customer services 0345 075 4582 8am-8pm Monday-Friday and 9am-1pm Saturday
Get a pet insurance quote 0330 102 1531 8am-8pm Monday-Friday and 9am-1pm Saturday
Pet Insurance claims (policy dated after December 2010) 0345 075 4583 8am-8pm Monday-Friday and 9am-1pm Saturday
Make a pet insurance claim for a policy dated before December 2010 0345 999 8888 8am-8pm Monday-Friday and 9am-1pm Saturday
Pet insurance legal advice helpline 0370 241 4140 24 hours a day, seven days a week

 

Co-operative business insurance – 0800 046 6342

Contact Co-operative business insurance on their freephone number 0800 068 6205 if your policy was taken out after 29th November 2015 or call their alternative contact number 0800 046 6342 for free if your company policy is dated before 29th November 2015. You should call the relevant Co-op business insurance helpline to add public liability cover, to notify them that you are moving premises and to renew your policy prior to the expiration date. If you would like to make a claim on your Co-operative business insurance policy or to get a quote please examine our comprehensive list of telephone numbers below.

 

Co-operative business insurance phone numbers

Co-operative business insurance department Phone Number Opening Times
Business insurance customer services for policies dated on or after 29/11/2015 0800 068 6205 9am-6pm Monday-Friday
Co-op business insurance (policy dated before 29/11/2015) 0800 046 6342 9am-6pm Monday-Friday
Get a Quote for Co-op business insurance 0808 301 5045 Monday-Friday 9am-6pm
Make a Claim on your Co-operative business insurance policy 0800 015 1498 (policy dated on or after 29/11/2015), 0800 046 2198 (cover purchased before 29/11/2015), 0800 085 4090 (policy underwritten by Miles Smith) 9am-5pm Monday Friday
Corporate legal advice helpline 0845 300 2988 24 hours a day, seven days a week

 

Co-operative Bank

The Co-operative Group runs a number of financial services under their Co-operative Bank brand, including credit cards, mortgages, loans and current account services. In this dedicated Co-op Bank section we examine each of these financial services in greater detail and also we provide full official contact numbers for each service to help you manage your accounts.

 

Co-operative Bank current accounts – 0345 721 2212

Phone advisors for the Co-operative Bank by calling their local-rate contact number 0345 721 2212 for current account enquiries, if you need technical support with online banking, if you need to query any overdraft charges or if you need to get a replacement for a missing Co-operative Bank debit card. You should also call this local-rate number if you believe someone has been fraudulently using your debit card to access your Co-op current account. You can find information about the available current accounts offered by the Co-operative Bank and join a live online chat service with a customer care advisor on their website: www.co-operativebank.co.uk/currentaccounts. If you would like to switch your existing current account to a Co-operative Bank account, or if you would like to open a new fund then please use the list below to find the current account application contact number relating to your financial situation.

 

Apply for a Co-operative Bank Current Account – phone numbers

Type of Co-operative Bank current account UK contact number
Switch to a Co-op current account 0800 028 4284
Apply for a new account with the Co-op 0343 249 6468
Co-operative Bank student account applications 0345 724 0752
Open a new Cashminder account 0345 602 7057

 

Co-operative Bank Loans – 0800 214 214

Phone Co-operative Bank for free by calling their freephone loans contact number 0800 214 214 to arrange an in-branch appointment to discuss your financial needs. You can call their helpline to apply for a new loan, to check on the status of an existing application and to pay off a Co-operative Loan early. You should also inform them as quickly as possible if you are struggling to keep up with your monthly repayments otherwise they may be able to seize your property. If you would prefer to apply for a Co-operative professional & career development loan then please phone 0800 100 900 for free instead. Links to relevant online help articles, loan FAQs and a live web chat service can all be found on the Co-operative Bank loans website.

 

Co-op credit cards – 0345 600 6000

Contact a customer service advisor for support with your Co-op credit card by calling their local-rate phone number 0345 600 6000. You should call their credit cards helpline if you require information on existing APR interest rates rates, if you are having difficulties making repayments towards your debt and if you require a replacement for a lost or stolen Co-op credit card. Alternatively you should contact Co-operative Bank on their freephone contact number 0800 028 3283 if you would instead like to apply for a new credit card, however note your eligibility for their financial products will be determined by your existing credit rating.

 

Savings & ISA accounts – 0800 132 304

Contact Co-operative Bank Savings & ISA accounts by calling their freephone helpline 0800 132 304 for free from a UK phone to check their interest rates and for confirmation on when you can withdraw funds from your fund. The Co-operative Bank offer a range of saving products, including fixed-rate bonds, child savings accounts and ISAs, thus please phone 0800 132 304 for free to enquire about opening a new fund or to get customer care support with your existing account.

 

Co-op mortgages – 0333 331 5249

Phone the Co-operative Bank by calling their local-rate mortgages contact number 0333 331 5249 to speak to an advisor. Co-op customer service representatives on this helpline will provide you with assistance on how to manage your mortgage repayments and provide information about the interest rates that apply to your Co-op Bank mortgage. You can also phone this helpline to remortgage your property and to check out their support options for first-time buyers. Please examine our full list of official Co-op Mortgage contact numbers to find the phone number specific to the home finance department that you need to contact. You can also go online for assistance and to have a live web chat with a Co-op Bank mortgage advisor by going to their mortgage website.

 

Co-operative Bank – mortgage phone numbers

Co-operative mortgage department Telephone number
Mortgage customer services 0333 331 5249
Book, change or cancel a Co-operative mortgage appointment 0800 234 6761
Check on the progress of your mortgage application 0800 252 579
Get a first-time buyer mortgage 0330 134 7145
Get a Co-op mortgage for your new home 0333 220 4064
Remortgaging enquiries 0330 134 6599
Move your Co-op Bank mortgage to a new home 0333 122 1131
Change your existing deal 0800 032 2655

 

Co-operative business banking – 0345 721 3213

Contact Co-operative Bank on their local-rate phone number 0345 721 3213 to speak to an advisor if you are a Business Banking customer. You can call this helpline for general enquiries, to manage your commercial overdraft and to update the signatories on your account. Therefore you should phone 0345 721 3213 to change your company address or to complain about their commercial banking services. In this Business Banking section we have helpfully provided you with the full list of contact details and opening times of Co-operative Bank helplines, including phone numbers for lost cards and credit card enquiries.

 

Full list of Co-operative Business Banking phone numbers

Co-operative Bank – business banking department Contact number Opening times
Business current accounts 0345 721 3213 8am-8pm Monday-Friday and 9am-12noon Saturday
Overseas helpline for Co-op business banking customers +44 3457 213 213 8am-8pm Monday-Friday and 9am-12noon Saturday
Business bank cards 0345 606 6701 8am-8pm Monday-Friday and 9am-12noon Saturday
Open a new Co-operative business bank account 0800 141 415 8:30am-6pm Monday-Thursday and 8:30am-5pm Friday
Track a business banking application 0345 755 8000 8am-4pm Monday-Friday
Report a lost or stolen Co-op business bank card 0345 600 6000 24 hours a day, seven days a week
Online technical support 0345 601 9938 8am-8pm Monday-Friday and 9am-12noon Saturday
FD online assistance 0345 603 2921 8am-6pm Monday-Friday
Co-operative business banking – foreign services 0345 755 8888 8am-4pm Monday-Friday
Automated messaging 0345 401 9126 or 0345 355 2429 24 hours a day, seven days a week

 

Commercial banking with the Co-op – 0345 765 4654

Contact Co-operative commercial banking advisors by calling their helpline using the phone number 0345 765 4654. Co-operative Bank Commercial Banking customers should dial this number as it is their Relationship Account Support line, to make a query about any Co-operative Bank Commercial Payment or to update the registered details of your funds. We have helpfully provided you with the full list of customer service phone numbers for all of Co-operative Bank’s Commercial Banking departments below.

 

Co-operative Commercial Banking phone numbers

Co-operative Commercial Banking Team Phone Number Opening Times
Relationship Account Support 0345 765 4654 8am-5pm Monday-Friday
Co-operative commercial FD online support 0345 603 2921 8am-6pm Monday-Friday
Business bank support 0345 721 3213 8am-8pm Monday-Friday and 9am-12 noon Saturday
Online commercial banking support 0345 601 9938 8am-8pm Monday-Friday and 9am-12 noon Saturday
Co-operative commercial Visa enquiries 0345 606 6701 8am-8pm Monday-Friday and 9am-12 noon Saturday
Report a lost or stolen commercial bank card 0345 600 6000 24 hours a day, seven days a week
Co-operative Bank foreign services 0345 755 8888 8am-4pm Monday-Friday
CHAPS helpline 0345 604 4533 8am-5:30pm Monday-Friday

 

Co-operative commercial banking centres

The Co-operative Bank also runs a number of local commercial banking centres to provide you with an excellent level of service for your Commercial Banking needs, where you can meet advisors to dicuss your share options and funding arrangments. The full phone and email contact details of each of these banking centres can be found in the comprehensive list below.

 

Co-operative Bank Commercial Banking Centre Contact Numbers
Co-operative commercial banking centre UK phone number Email address
Birmingham 0121 212 1900 birmingham.corpcentre@co-operativebank.co.uk
Bristol commercial banking centre 0117 925 8792 bristol.corpcentre@co-operativebank.co.uk
Co-op corporate banking centre – Cambridge 01223 364 712 cambridge.corpcentre@co-operativebank.co.uk
Edinburgh 0131 228 9973 edinburgh.corpcentre@co-operativebank.co.uk
Glasgow 0141 221 4958 glasgow.corpcentre@co-operativebank.co.uk
Leeds banking centre 0333 777 4609 leeds.corpcentre@co-operativebank.co.uk
Liverpool 0151 236 2462 liverpool.corpcentre@co-operativebank.co.uk
London Co-operative commercial banking centre 0161 201 1964 london.corpcentre@co-operativebank.co.uk
Manchester 0161 201 5152 corporatebankingcentre@co-operativebank.co.uk
North East 0191 261 2414 neast.corpcentre@co-operativebank.co.uk
Co-op commercial banking centre for the North Midlands 01785 228 250 nmidlands.corpcentre@co-operativebank.co.uk
Nottingham /td>

0115 924 0909 emidlands.corpcentre@co-operativebank.co.uk
Oxford Commercial Banking Centre 01865 841 783 oxford.corpcentre@co-operativebank.co.uk
Preston Co-operative commercial banking centre 01772 556 691 lancashire.corpcentre@co-operativebank.co.uk
Southampton 023 8063 3758 southampton.corpcentre@co-operativebank.co.uk
South Wales Co-op commercial banking 02920 644 265 swales.corpcentre@co-operativebank.co.uk
South Yorkshire 0114 278 7077 syorks.corpcentre@co-operativebank.co.uk

 

Co-op Energy – 0800 954 0693

Contact Co-operative Energy by calling their freephone contact number 0800 954 0693 or their Warwick-based customer service helpline 01926 317 650 if you would prefer to speak to their head office directly. You should call either of these helplines to query an energy bill, to submit a meter reading or to get information on their available tariffs. Please consult the table below for the full list of Co-operative Energy phone numbers, including 24-hour gas emergency helplines and electricity bill payment contact numbers.

 

Important Co-operative Energy phone numbers

Co-operative Energy department UK Phone Number Helpline opening times
Customer services 0800 954 0693 and 01926 317 650 8am-8pm Monday-Friday and 9am-4pm Saturday
New customers and tariff changes 0800 093 7511 8am-8pm Monday-Friday and 9am-4pm Saturday
Submit a meter reading and online technical support 0800 954 0693 and 01926 516 152 8am-8pm Monday-Friday and 9am-4pm Saturday
Pay a Co-op energy bill 0800 092 8277 and 0118 928 6213 24 hours a day, seven days a week
Move your Co-op energy supply to a new address 0800 781 1605 and 01926 317 659 8am-8pm Monday-Friday and 9am-4pm Saturday
Debt resolution arrangements 0800 093 7559 and 01926 317 652 8am-8pm Monday-Friday and 9am-4pm Saturday
Co-operative Energy – feed-in tariff enquiries 0800 781 1597 and 01926 317 658 8am-4:30pm Monday-Friday
National gas emergency helpline 0800 111 999 24 hours a day, seven days a week

 

Co-operative legal services – 0333 920 7962

Contact customer service advisors for Co-operative legal services by calling their general enquiries phone number 0333 920 7962. Specialist legal advisors on this helpline will be able to provide you with advice and guide you through the legal service packages that offered by the Co-op. If you would like to make a will or if your enquiry relates to personal injury law then please examine our full list of Co-operative legal services phone numbers below to help you contact the correct department as quickly as possible. All of these Co-operative legal services phone numbers are open 9am-8pm Monday-Friday and 10am-4pm Saturday, so please be aware that they are closed on Sundays and bank holidays.

 

Full list of Co-op legal services helplines

Co-operative legal service UK phone number
General enquiries 0333 920 7962
Last will and testaments 0844 728 0140
Conveyancing 0844 728 0151
Co-operative legal services – personal injury 0844 728 0150
Family law 0844 728 0435
Co-op legal advice – employment law 0844 728 0152
Probate enquiries 0844 728 0145

 

Co-op legal postal addresses

You can also write to Co-op legal services by using any of their three official postal addresses which we have helpfully provided you with here:

Co-op legal services – London Co-operative legal services – Manchester Bristol office for Co-operative legal services
Co-op Legal Services,
St Paul’s House,
8-12 Warwick Ln,
London,
EC4M 7BP,
United Kingdom.
Co-op Legal Services,
1 Angel Square,
Manchester,
M60 0AG,
United Kingdom.
Co-op Legal Services,
650 Aztec West,
Almondsbury,
Bristol,
BS32 4SD,
United Kingdom.

 

Full list of important Co-operative Group UK phone numbers

Co-operative Group Division Co-op Phone Number
Co-operative Food 0800 068 6727
Co-op membership 0800 023 4708
Co-op Electrical 0800 280 0111
Co-operative Funeralcare 0800 088 4883
Head office and complaints 0161 834 1212
Travel enquiries 0844 879 8874
Co-op car and home insurance 0345 746 4646
Co-operative Ecoinsurance policies 0344 412 2101
Young drivers insurance 0333 005 0235
Van, taxi and minibus insurance 0808 149 7926
Co-op breakdown cover 0800 028 2368
Pet insurance 0345 075 4582
Business insurance 0800 046 6342 and 0800 068 6205
Co-operative Bank – current accounts 0345 721 2212
Get a loan from the Co-op 0800 214 214
Co-operative credit card enquiries 0345 600 6000
Savings and ISA accounts 0800 132 304
Co-operative Bank mortgages 0333 331 5249
Business Banking with the Co-op 0345 721 3213
Co-operative Bank – commercial banking 0345 765 4654
Co-op Energy 0800 954 0693 and 01926 317 650
Legal services 0333 920 7962

Co-op Food Store

 

Other ways to contact the Co-operative Group

Write to the Co-op

If you would prefer to send your general enquiry about any of the Co-op’s services by post then please write to them using their official head office postal address:
The Co-operative Group,
1 Angel Square,
Manchester,
M60 0AG,
United Kingdom.

 

Contact the Co-op online

You can contact Co-operative Group online by going to their official website www.coop.co.uk/contact-us/, where you can find links to email contact forms, full lists of phone numbers and links to live chat services with Co-operative customer service advisors.

 

Co-op Store & Branch Finder

You can find the closest Co-opstore or Co-operative Bank branch by using their store and branch finder. You can also use this store locator service to get the contact details of any of Co-op’s UK stores & branches, which total over 4500 in the country.

 

Co-op Social Media

The Co-operative Group, also known as the Co-op, is the largest consumer co-operative business in the United Kingdom with over 4.5 million members and over 70000 employees. Given the size of the Co-operative Group and the number of services provided by the Co-op it is important for them to operate numerous channels of communication, including on popular social media networks.