Phone More Than Insurance by calling their mobile-friendly customer service contact number 0330 100 7823 for general enquiries about your home, car, travel or pet policy.
Customer services – 0330 100 7823
Contact More Than customer services on 0330 100 7823 to learn more about their insurance policies. The customer service team can discuss the cover packages available for pets, homes and cars which includes any queries relating to protection for your company car. Callers to the More Than customer service department can ask about their comprehensive cover for landlords wishing to take out building and contents insurance. You can also use the More Than customer services helpline to make a claim on your policy by telephone if you don’t wish to request a postal claim form.
The More Than general enquiries helpline does not run a freephone service but calls to this number are as cheap all calls to local numbers. As this is an 03 number they charge the standard geographical rate from both landlines and mobiles but your call could be used as part of your inclusive free minutes package depending on your tariff. Alternatively you can get in touch with More Than’s customer care team using Minicom on 0800 300 836 if you have hearing or speech difficulties. The More Than customer service helpline has the opening hours of 8am-8pm Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays.
More Than Car Insurance Customer Services – 0330 102 2911
Call More Than car insurance customer services on 0330 102 2911 for support on the range of car cover policies available, plus to receive assistance with any questions regarding car quotes and claims. The number is suitable whether you are a new customer or if you are an existing policyholder looking to discuss any current car and van insurance policies over the telephone. Additionally a More Than car insurance representative can guide you through the online claims form if you are choosing to process your claim on the web. Callers to the More Than car insurance customer service team may be directed to a specialist in either the sales or service departments who are able to offer specific help with matters relating from the the cost of cover to breakdown assistance. Finally you can also report your customer concerns and complaints by calling the More Than car insurance helpline number.
The More Than car insurance customer service number charges the same amount for all local & geographical calls. However please be aware that calls may be free of charge if you have a free inclusive minutes plan with your landline or mobile network provider. The car customer service helpline has the opening hours of 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays.
More Than Car Quotes – 0330 100 7823
Call the More Than car quotes helpline on 0330 100 7823 to discuss the process of taking out a new car insurance policy and for information on how new quotes are calculated. The More Than car insurance specialists are also able to discuss their black box insurance policies. For instance when taking out a new quote the calculated cost of your protection is based on average driver profiles and general statistics, meaning that newly qualified drivers are less likely to receive cheap car insurance. Alternatively black box insurance (also known as telematics or pay as you go car insurance) calculates the cost of your cover based on your driving style rather than general statistics. Furthermore by calling More Than you can arrange car insurance quotes for your company’s business cars and vans.
When calling the More Than car quotes number, you can discuss any problems you are having with the online quotes service to receive technical support guidance. Their customer care advisors will also be able to help you log in and will provide your car insurance quote by telephone if you are unable to get online.
You can phone this contact number at the same per-minute rate as calls to local UK numbers between the hours of 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays.
Car Insurance New Claims – 0800 300 252
Contact the More Than car insurance claims team on 0800 300 252 for claims and for emergency vehicle recovery. If you have had a recent road incident it is advised you report it to the claims team as soon as possible so that roadside assistance can be sent out immediately. More Than recommends that you be prepared with details of the incident, including the details and registration number of the other party when calling the claims helpline.
Callers should note that they will still qualify for a no claims bonus if the accident they were involved in was not their fault as More Than should be able to get the other insurer to cover the damage and injury payments involved.
The More Than new quotes helpline is a freephone service that is available 24 hours a day, 7 days a week.
Existing claims – 0330 102 3630
Call the More Than car insurance’s existing claims helpline on 0330 102 3630 to check the progress of your claim. Callers may support their claim by updating their details or supplying information about the other driver including their car registration number. By calling the existing claims number, you can also provide evidence such as photographs of the incident that may be corroborated by accounts provided by independent witnesses.
However, this department has fewer opening hours than the new claims for car insurance department meaning that it is only available to be contacted 9am-5pm, Monday to Friday. The More Than car insurance’s existing claims helpline is not a freephone service and calls to this number are charged the same per-minute rate for local calls from both landlines and mobiles unless these calls are included as part of your inclusive free minutes.
International & Overseas Claims: +44 330 102 4115
Call the international car insurance claims department helpline +44 330 102 4115 from abroad to report an overseas incident, where you can also discuss the emergency help and compensation available. Please remember to give details of your location and the incident so that More Than’s international car insurance team can inform you of the next steps in making your claim. The cost of calls to More Than’s international car insurance claims hotline will vary depending on which country you are calling Britain from. This helpline operates Monday to Friday between the hours of 9am until 5pm (UK time).
Breakdown Helpline – 0330 102 3621
Contact the More Than car and van breakdown helpline on 0330 102 3621 for assistance in case of roadside emergencies including breakdowns and accidents. Once you have reported details of the emergency (including your location and contact number) More Than will send out an engineer immediately. Whatever the time of your accident, you will be able to receive breakdown support as the helpline is available to be contacted 24 hours a day, 7 days a week.
More Than Car Insurance Glass Helpline – 0800 731 3127
Contact the More Than glass helpline service using their freephone number 0800 731 3127 for enquiries relating to damage such as chips to windscreens and side mirrors. By calling this number you can discuss how glass repairs may affect your car insurance policy and enquire about a cheap repairs service. This is a free to call number which you can phone anytime during their opening hours of 9am-5pm, Monday to Friday.
Legal Helpline for Car Insurance – 0800 413 431
Call the More Than car insurance helpline on 0800 413 431 so that a trained specialist can review your legal queries before offering feedback about who is at fault before a case. The More Than car insurance legal helpline runs a freephone service that is available 24 hours a day, 7 days a week.
Important Car Insurance contact numbers
| More Than Car Insurance Department | Contact Number | Opening Hours |
|---|---|---|
| Car Insurance Customer Service | 0330 102 2911 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| New Quotes | 0330 100 7823 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance New Claims | 0800 300 252 | 24 hours a day, 7 days a week |
| Existing claims | 0330 102 3630 | 9am-5pm, Monday to Friday |
| International Claims | +44 330 102 4115 | 9am-5pm, Monday to Friday |
| Breakdown Helpline | 0330 102 3621 | 24 hours a day, 7 days a week |
| Glass Helpline | 0800 731 3127 | 9am-5pm, Monday to Friday |
| Legal Helpline | 0800 413 431 | 24 hours a day, 7 days a week |
More Than Home Insurance – 0330 102 2913
Contact the More Than home insurance customer service team on 0330 102 2913 for all enquiries relating to building and contents insurance as a homeowner. As a new customer you can compare the different insurance packages on offer to decide which is best for your property and possessions. Callers who would like to make a claim on an existing policy and are unsure which number to call can be directed to the appropriate line by a customer care representative. Additionally if you are an existing customer that has seen a cheaper quote on a price comparison site you can contact a representative to discuss your policy including the process of its cancellation. Finally if you would like to be put through to the complaints team regarding an underpaid claim or mistreatment by a member of their staff then you should also use this number.
As an 03 number, calls are charged at the standard local rate for both landlines and mobiles. The home insurance customer service team can take your calls from 8am-8pm Monday to Friday, 9am -5pm on Saturdays and 9am-4pm on Sundays.
Home Insurance Quotes – 0330 100 7822
Contact the More Than home insurance quote team on 0330 100 7822 for any enquiries regarding the calculated estimate for insuring your property. The home quotes advisor will be able to discuss the process of taking out home cover and how the cost of your policy is calculated. For instance, be prepared to answer questions regarding the number of people and number of rooms in the household, additionally you will be asked for personal details such as your age and whether you have any children living in your home to ensure you receive the best deal possible.
The More Than home quotes line charges the same rate as all geographical calls from the UK but it may be free to call on either landline or mobile devices if your service provider offers inclusive minutes in your tariff. You can get a home insurance quote over the telephone from 8am-8pm Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays.
Home Claims – 0330 100 7783
Call the More Than home insurance claims helpline on 0330 100 7783 to discuss the process of making a successful claim on your home insurance policy so that the cost of repairs is covered. If your contents have been stolen or are beyond repair after damage, the More Than home insurance team can discuss reimbursements such as replacement goods as compensation. The More Than home insurance claims team will organize a repairs contractor to review your home before assisting with finding temporary accommodation if your home is unsafe to reside in. Please call them from Monday to Friday 8am- 8pm and Saturday 9am-5pm to report an incident at your house or to enquire about an existing claim.
24-hour Domestic Emergency Helpline – 0800 300 688
Contact the freephone 24-hour home insurance domestic emergency helpline 0800 300 688 to speak to a More Than advisor about the necessary steps to take in a crisis. If your home is damaged to the extent that it is unsafe to live in, a customer advisor can discuss a range of solutions that includes temporary accommodation.
The More Than home insurance freephone emergency helpline is free from landlines and mobiles and is open 24 hours, 7 days a week.
Home Insurance 24-hour Free Legal Advice Line – 0800 300 688
More Than has its own home insurance legal helpline on 0800 300 688 that is free to call 24 hours a day. Contact this department using this line to receive free legal advice following an incident at your home, for example if someone has been negligent leading to excess damage to your property.
More Than Home Insurance Contact Numbers – All at Once
| More Than Home Insurance Department | UK Contact Number | Opening Hours |
|---|---|---|
| Home Insurance Customer Services | 0330 102 2913 | 8am-8pm, Monday to Friday, 9am -5pm on Saturdays and 9am-5pm and 9am-4pm on Sundays |
| Home Insurance Quotes | 0330 100 7822 | 8am-8pm, Monday to Friday, 9am -5pm on Saturdays and 9am-5pm and 9am-4pm on Sundays |
| Home Insurance – Claims | 0330 100 7783 | Monday to Friday 8am to 8pm, Saturday 9am to 5pm |
| Home Insurance – Domestic Emergencies | 0800 300 688 | 24 hours a day, 7 days a week |
| Home Insurance 24-hour Free Legal Advice Line | 0800 300 688 | 24 hours a day, 7 days a week |
More Than Life Insurance Departments
The More Than life insurance department you should call depends on when you took out your cover, therefore please be aware that they have separate life insurance and critical illness teams for policies taken out after 2003.
Life Insurance New Quotes – 0800 587 2652
Call the More Than new term life insurance & critical illness freephone number on 0800 587 2652 for quotes on a life insurance policy. The More Than life insurance team will discuss the cheapest option for life insurance whatever your age or medical history, meaning that over 50s and seniors also qualify for cover. Once you have given your personal details (including your profession, age and medical record), the life insurance advisor will be able to calculate the estimated cost of your policy and the compensation package paid out in case of critical illness or loss of life. Therefore callers to this number can receive assistance if they are delivering any medical records via post as an advisor will be able to inform you of the required address.
The More Than life insurance new quote calculator service is a freephone line, and is available to be contacted from 8am-9pm, Monday to Friday.
More Than Life Insurance Customer Helpline – 01243 819 201
Call 01243 819 201 if you already hold a policy purchased through More Than that was taken out after 2003. By contacting the More Than life insurance customer helpline you can discuss any enquiries for post 2003 existing policies in one place. Callers may wish to ask about the terms and conditions of their existing More Than life insurance policy, enquire about the monthly cost of maintaining cover and how to make a claim in the case of critical illness. Additionally you can contact an advisor to re-calculate the cost of cover if there are changes in your circumstances or to cancel a policy entirely.
The More Than life insurance customer service line charges the standard per-minute rate for geographical calls, however calls may be free as part of an inclusive free minutes deal. This More Than line has the opening hours of 8:30am-5pm Monday to Friday so please be aware that you will not be able contact this customer care division on weekends and some UK bank holidays.
RSA Life & Endowment – 0800 939 394
More Than is a brand of the Royal & Sun Alliance (RSA) Group that was launched in 2001. Therefore all insurance policies that have been bought through More Than are underwritten and administered by RSA.
If you hold a RSA policy that was purchased before 2003 then you can discuss the details of your insurance policy with More Than. Therefore contact the More Than department for RSA life & endowment policies on the freephone contact number 0800 939 394 to discuss your life insurance. If you hold an RSA life insurance policy that was purchased before 2003 you can get in touch with More Than to discuss details of your protection, where you can also enquire about endowment and health cover. Callers can use this line to enquire with More Than how RSA accepts the liability for your policy in the case of a successful claim. More Than offers a freephone helpline for all pre-2003 RSA life insurance policyholders that you can contact from 9am-5pm Monday to Friday.
Royal & Sun Alliance – Health Insurance – 0800 939 394
Call the More Than number for RSA health insurance customer care on 0800 939 394 if your policy was purchased under RSA. Callers can update their medical details and process a claim based on the rates agreed upon in their initial policy. The More Than RSA Health Insurance team are free to contact and are from 8am-7pm Monday to Friday and 9am-1pm on Saturdays.
All More Than Life Insurance Numbers – at a glance
| More Than Life Insurance Department | UK Contact Number | Opening Hours |
|---|---|---|
| Life Insurance New Quotes | 0800 587 2652 | 8am-9pm, Monday to Friday |
| More Than Life Insurance Customer Helpline | 01243 819 201 | 8:30am-5pm, Monday to Friday |
| Royal & Sun Alliance – Life & Endowment | 0800 939 394 | 9am-5pm, Monday to Friday |
| Royal & Sun Alliance – Health Insurance | 0800 939 394 | 8am-7pm Monday to Friday & 9am-1pm on Saturdays |
More Than pet insurance – 0330 102 2915
The UK contact number for the More Than pet insurance department is 0330 102 2915, where you can discuss protection policies for your beloved animal. Contact the pet insurance team to be put through to a customer service specialist so that you can discuss the range of pet protection policies available. You should also call this number if you would like a quote for protecting your pet which details how More Than will provide aid when your pet is injured or becomes unwell. Additionally, callers can enquire about the cancellation of their policy or compare the cost of insuring different pets as dogs are more expensive to insure. This local number charges the standard local per-minute rate for calls from both landlines and mobiles. The opening hours for the More Than pet insurance customer service time are 8am-6pm Monday to Friday and 9am-5pm on Saturdays.
Pet Insurance Web Quotation Helpline – 0330 100 7824
Contact the More Than pet insurance quotes helpline on 0330 100 7824 for help logging in to their online service and for assistance when filling in your details for the estimated cost of pet cover. For instance, the More Than web quotes line is useful for callers who would like to review the cost of cover for their cats, rabbits and even older dogs. Therefore callers with multiple pets can compare the cost of the animals they would like to protect and ensure that their particular species is eligible for cover. It should be noted that callers wishing to be put through to the pet insurance web helpline should quote reference ‘PETNET’ when they contact More Than.
Calls to this 03 number are charged the standard geographical rate, and the helpline is open from 8am-6pm Monday to Friday and 9am-5pm on Saturdays.
More Than Vetfone 24/7 – 0800 072 8190
More Than pet insurance runs a freephone vetfone service on 0800 072 8190 where you can contact a vet who will be able to guide you through any medical emergency in case your pet is showing symptoms of sickness or has been injured. The affiliated veterinary surgeon will respond by telling you the care you can provide at home or whether you need to take your pet to a surgery. As the More Than vetfone service provides emergency assistance their freephone helpline is available 24 hours a day, 7 days a week.
Vet Insurance claims helpline – 0330 100 7801
Contact the More Than pet insurance team on their UK phone number 0330 100 7801 to make a claim following an illness that your pet has suffered or if they have been in an accident. Depending on the cover package you have in place, the claim you make can cover the cost of vet bills and prescription expenses under a comprehensive pet insurance policy. Once you have contacted the pet insurance claims team a handler & assessor will review your application form and will subsequently talk you through the process of receiving compensation.
As an 03 number, calls to the More Than vet insurance claims helpline are charged the standard local rate from both mobiles and landlines, unless you’re making the call as part of an inclusive free minutes deal. The vet insurance claims helpline is open 8am-6pm Monday to Friday and 9am-5pm on Saturdays.
More Than Key Pet Insurance Contact Numbers
| More Than Pet Insurance Department | UK Contact Number | Opening Hours |
|---|---|---|
| More Than Pet Insurance | 0330 102 2915 | 8am-6pm Monday to Friday and 9am-5pm on Saturdays |
| Pet Insurance Web Quotation Helpline | 0330 100 7824 | 8am-6pm Monday to Friday and 9am-5pm on Saturdays |
| More Than Vetfone 24/7 | 0800 072 8190 | 24 hours a day, 7 days a week |
| Vet Insurance claims helpline | 0330 100 7801 | 8am-6pm Monday to Friday and 9am-5pm, Saturday |
Travel Insurance with More Than
The More Than travel insurance has separate departments depending on when you took out your cover, meaning that you will need to contact separate helplines for customer care and advice. The respective travel insurance numbers are listed below so please consult your policy documents to establish which helpline you should phone.
Travel Insurance Quotes – 0345 078 7502
Contact More Than for travel insurance quotes on their UK phone number 0345 078 7502 to receive an estimated cost for protection in the UK or abroad. Whether on holiday or a business trip the travel insurance advisors will be able to discuss the cost of protection in case of travel emergencies including lost luggage or an overseas medical emergency. The More Than advisor will go through the best protection packages available when you give details of your trip (including the method of transport, the duration of your stay and destination). More Than travel insurance also caters for seniors and over 65s meaning that any member of the family will be able to receive the same standard of comprehensive cover. The More Than travel insurance quotes helpline charges the standard per-minute rate for local calls, and the quotes team are available to be contacted from 8am- 7pm, Monday to Friday and from 9am- 5pm on Saturdays.
More Than travel policies purchased or renewed on or after 25th April 2016
Customer Services – 0345 078 7502
Contact the More Than travel insurance customer service helpline 0345 078 7502 if your policy was taken out after April 25th 2016. By calling this number you can discuss the best way to cancel and change any existing policies, where you can also enquire about the process of making a claim. Callers to this number can discuss taking out new insurance for seniors and the cost of cover for each demographic. More Than has insurance packages available in case of sickness regardless of your destination meaning that all claimants will be able to receive medical aid abroad. Problems with bookings are hotels are also covered by the More Than travel insurance department.
Calls to the More Than travel insurance customer service helpline for policies taken out after 25th April 2016 are charged at the standard local rate so that they should cost no more than the typical 03 call. Additionally many landline and mobile providers offer inclusive free minutes with their monthly services thus making the number free to call. The more than travel insurance helpine is open 8am-7pm Monday to Friday and 9am-5pm on Saturdays.
Travel Insurance Claims Helpline – 0330 102 2940
The More Than claims helpline for travel insurance policies taken after 25th April 2016 is 0330 102 2940 and callers should be prepared to relay the details of their incident when calling. For instance the team will be able to assist callers who are prepared with information regarding a missed flight. Callers to the claims helpline can discuss how a taking out a claim may affect their premium. In the case of medical incidents when abroad, the More Than insurance specialist will be able to discuss through the process of compensation.
Travel Insurance – Emergency Medical Assistance: +44 208 603 9884
Contact More Than’s freephone line on +44 208 603 9884 in case of a medical emergency so that an advisor will be able to discuss the next steps. Callers that require oversees medical assistance can speak to More Than about the cost of international health care. Additionally, callers can put forward any queries relating to the expenses of an emergency evacuation.
This freephone service carries no charge and is available 24 hours a day, 365 days a year meaning that you will have support in case of thefts and medical emergencies whilst abroad.
More Than travel insurance policies purchased or renewed before 25th April 2016
Customer services – 0345 078 7502
Call the More Than customer service team on 0345 078 7502 for travel insurance policies purchased or renewed before 25th April 2016. Callers to this helpline can discuss the terms of any existing policies before asking how to change over to an up-to-date insurance package. Additionally the advisors in the More Than travel insurance team are able to process insurance cancellations on your old travel policies.
The travel insurance helpline for policies purchased before 25th April 2016 charges callers the standard rate for local calls. However some landline and mobile packages provide inclusive free minutes that would make this call completely free of charge. The helpline is open 8am-7pm, Monday to Friday 9am-5pm Saturdays and is closed on Sundays.
Claims Helpline – 0800 197 2346
Call the More Than claims helpline 0330 102 2940 for travel insurance policies taken before 25th April 2016 so that an advisor can talk you through the process of making a claim for a past travel incident. As the specific incident is likely to have taken place before 25/05/2016 this helpline is useful for those wishing to update their personal details and for checking the progress of an existing claim, as well as the compensation amount being offered.
The claims helpline for policies existing before April 25th charges the same rate as all geographical numbers but may be free if calls are made as part of an inclusive minutes deal. The claims helpline is open from 8am-8pm, Monday to Friday.
Emergency Medical Assistance: +44 1243 621 183
Contact the More Than recent policies medical aid team on +44 1243 621 183 to receive free emergency assistance wherever you are on the globe. The advisors on this helpline car instruct you on how to handle an international medical crisis and can talk you through how to receive healthcare overseas, including operations and prescriptions.
If you don’t have a + symbol on your phone, you can dial the international exit code of whichever country you’re in – this is usually “00” but varies from country to country. If you’re in a country with exit code “00” then dial 0044 1243 621 183 which is equivalent to dialing +44 1243 621 183 from anywhere in the world and is also equivalent to dialing 01243 621 183 from within the UK.
The emergency medical assistance for travel policies purchased or renewed before 25th April 2016 helpline runs a freephone service and is available 24 hours a day, 365 days a year.
Important Travel Insurance Phone Numbers
| More Than Travel Insurance Department | UK Contact Numbers | Opening Hours |
|---|---|---|
| Travel Insurance New Quotes | 0345 078 7502 | 8am- 7pm Monday to Friday and 9am- 5pm on Saturdays |
| Customer Services Helpline – policies after 25th April 2016 | 0345 078 7502 | 8am – 7pm Monday to Friday and 9am – 5pm on Saturdays |
| Travel Insurance Claims Helpline – after 25th April 2016 | 0330 102 2940 | 8am-6pm Monday to Friday |
| Emergency Medical Assistance – after 25th April 2016 | +44 208 603 9884 | 24 hours a day, 7 days a week |
| Travel customer services – policies before 25th April 2016 | 0345 078 7502 | 8am-7pm Monday to Friday and 9am-5pm Saturdays |
| Travel Claims – before 25th April 2016 | 0800 197 2346 | 8am-8pm Monday to Friday |
| Emergency Medical Assistance – before 25th April 2016 | +44 1243 621 183 | 24 hours a day, 7 days a week |
More Than Landlord Insurance Advice Line – 01455 255 015
Contact the More Than landlord insurance advice line on 01455 255 015 for support when taking out a quote or when making a claim. Landlords can contact this number when a tenant has caused damage to any property and in case of a natural event. Callers to the landlord advice line should remember to quote the code number ‘71113’ to be put through to the correct advisory service. By calling the landlord insurance advice line More Than customers can put forward their general enquiries such as how to process a claim and how to make changes to an existing policy. If you believe you have found a better deal for your property insurance elsewhere then you can also phone this helpline to cancel your existing policy. The More Than number landlord insurance number charges the same per-minute rate as all local calls from the UK and is open from 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays.
Landlord Quotes – 0330 102 4518
Alternatively, call the More Than Landlord Quotation helpline directly on 0330 102 4518 to get quote on the cost of covering your building and associated liability. By calling this number, you can speak to a specialist to discuss the details of your property (such as the council tax bracket it falls under, the number of rooms and number of tenants) to receive an estimation of the total cost of your cover whether it is a basic package or for comprehensive contents insurance.
As a local number, the More Than landlord insurance quotes helpline charges the same rate of local calls from both landlines and mobiles but may be free as part of an inclusive free minutes deal. The opening hours for the landlord quotes helpine are 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays.
Landlord Claims Helpline – 0330 102 4098
Contact the More Than landlord claim helpline 0330 102 4098 following damage to your property, whether it is an incident caused by your tenant or is a catastrophe claim. The advisor will be able to talk you through the process of getting immediate assistance and repairs for your property. You will also be advised on how to cover loss or damage to any contents. In order to provide emergency assistance the More Than landlord claims helpline is open 24 hours a day, 365 days a year. The helpline charges the same rate as all local numbers, from both mobiles and landline phones but you may be able to call for free if using your inclusive minutes.
Change an existing policy – 0330 102 4501
Contact the landlord insurance department for changes to an existing policy on 0330 102 4501 to discuss what to do when your circumstances have changed. For instance if you need to change from a landlord insurance policy to a standard home owner policy, or if there is a change in your tenancy agreement that means that the building wont be as cheap to cover then an advisor will be able to provide the relevant assistance.
Calls to this 03 number charge the standard rate for all local calls from UK landlines and mobiles and may be free of charge if used as part of an inclusive free minutes deal. The More Than number to change an existing landlord insurance policy is available to be contacted 9am-5pm, Monday to Friday.
All known More Than Landlord Helplines
| More Than Landlord Insurance Department | UK Contact Number | Opening Hours |
|---|---|---|
| Landlord Insurance advice line | 01455 255 015 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Landlord Quotation | 0330 102 4518 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Landlord Claims Helpline | 0330 102 4098 | 24 hours a day, 365 days a year |
| Landlord Insurance – Change an existing policy | 0330 102 4501 | 9am-5pm, Monday to Friday |
Complaints
If you are unhappy with the insurance services provided by More Than, then there is a complaints line for each department. By calling the numbers in the table below you can report any misconduct or review any policies that you feel are unsatisfactory. More Than employs customer care advisors that are trained to both respond to and resolve your complaints meaning that you if you should be able to avoid the cancellation of your service.
| More Than Complaints Department | UK Contact Number | Opening Hours |
|---|---|---|
| Home Insurance Complaints | 0330 102 3627 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance Complaints (policies starting with RSAP) | 0330 102 2911 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance Complaints (all other policies) | 0330 102 3630 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Pet Insurance Complaints | 0330 102 3640 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Travel Insurance Complaints | 0330 102 3640 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Life Insurance Complaints | 0800 587 2653 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Claims Complaints – Home | 0330 100 7783 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Claims Complaints – Car | 0330 100 7825 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Claims Complaints – Pet | 0330 100 7801 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Claims Complaints -Travel | 0330 100 7781 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Claims Complaints – Life | 0800 587 2653 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
All More Than Contact Numbers – at a glance
| More Than Department | UK Contact Number | Opening Hours |
|---|---|---|
| General Enquiries | 0330 100 7823 | 8am – 8pm, Monday to Friday, 9am – 5pm on Saturdays and 9am-4pm on Sundays |
| Minicom for hearing and speech difficulties | 0800 300 836 | 8am – 8pm, Monday to Friday, 9am – 5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance Customer Service | 0330 102 2911 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| New Quotes | 0330 100 7823 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance New Claims | 0800 300 252 | 24 hours a day, 7 days a week |
| Existing claims for Cars | 0330 102 3630 | 9am-5pm, Monday to Friday |
| International Car Insurance Claims | +44 330 102 4115 | 9am-5pm, Monday to Friday |
| Car Breakdown Helpline | 0330 102 3621 | 24 hours a day, 7 days a week |
| Car Insurance Glass Helpline | 0800 731 3127 | 9am-5pm, Monday to Friday |
| Car Insurance Legal Helpline | 0800 413 431 | 24 hours a day, 7 days a week |
| Home Insurance Customer Services | 0330 102 2913 | 8am-8pm, Monday to Friday, 9am -5pm on Saturdays and 9am-5pm and 9am-4pm on Sundays |
| Home Insurance Quotes | 0330 100 7822 | 8am-8pm, Monday to Friday, 9am -5pm on Saturdays and 9am-5pm and 9am-4pm on Sundays |
| Home Insurance – Claims | 0330 100 7783 | Monday to Friday 8am to 8pm, Saturday 9am to 5pm |
| Home Insurance – Domestic Emergencies | 0800 300 688 | 24 hours a day, 7 days a week |
| Home Insurance 24-hour Free Legal Advice Line | 0800 300 688 | 24 hours a day, 7 days a week |
| Life Insurance New Quotes | 0800 587 2652 | 8am-9pm, Monday to Friday |
| More Than Life Insurance Customer Helpline | 01243 819 201 | 8:30am-5pm, Monday to Friday |
| Royal & Sun Alliance – Life & Endowment | 0800 939 394 | 9am-5pm, Monday to Friday |
| Royal & Sun Alliance – Health Insurance | 0800 939 394 | 8am-7pm, Monday to Friday, and 9am-1pm on Saturdays |
| More Than Pet Insurance | 0330 102 2915 | 8am-6pm, Monday to Friday and 9am-5pm on Saturdays |
| Pet Insurance Web Quotation Helpline | 0330 100 7824 | 8am-6pm, Monday to Friday and 9am-5pm on Saturdays |
| More Than Vetfone 24/7 | 0800 072 8190 | 24 hours a day, 7 days a week |
| Vet Insurance claims helpline | 0330 100 7801 | 8am-6pm, Monday to Friday and 9am-5pm, Saturday |
| Travel Insurance New Quotes | 0345 078 7502 | 8am- 7pm, Monday to Friday and from 9am- 5pm on Saturdays |
| Customer Services Helpline – Travel Policies after 25th April 2016 | 0345 078 7502 | 8am – 7pm, Monday to Friday and 9am – 5pm on Saturdays |
| Travel Insurance Claims Helpline – after 25th April 2016 | 0330 102 2940 | 8am-6pm, Monday to Friday |
| Travel – Emergency Medical Assistance – after 25th April 2016 | +44 208 603 9884 | 24 hours a day, 7 days a week |
| Travel customer services – policies before 25th April 2016 | 0345 078 7502 | 8am-7pm, Monday to Friday 9am-5pm Saturdays |
| Travel Claims – before 25th April 2016 | 0800 197 2346 | 8am-8pm, Monday to Friday |
| Emergency Medical Assistance – before 25th April 2016 | +44 1243 621 183 | 24 hours a day, 7 days a week |
| Landlord Insurance advice line | 01455 255 015 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Landlord Quotation | 0330 102 4518 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Landlord Claims Helpline | 0330 102 4098 | 24 hours a day, 365 days a year |
| Landlord Insurance -Change an existing policy | 0330 102 4501 | 9am- 5pm, Monday to Friday |
| Home Insurance Complaints | 0330 102 3627 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance Complaints (policies starting with RSAP) | 0330 102 2911 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car Insurance Complaints (all other policies) | 0330 102 3630 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Pet Insurance Complaints | 0330 102 3640 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Travel Insurance Complaints | 0330 102 3640 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Life Insurance Complaints | 0800 587 2653 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Home – Claims Complaints | 0330 100 7783 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Car – Claims Complaints | 0330 100 7825 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Pet – Claims Complaints | 0330 100 7801 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Travel – Claims Complaints | 0330 100 7781 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
| Life – Claims Complaints | 0800 587 2653 | 8am-8pm, Monday to Friday, 9am-5pm on Saturdays and 9am-4pm on Sundays |
Other Contact Methods
As well as their conventional telephone helplines More Than offer an official email address for you to contact their customer service department. They also have a large presence on global social media websites, helping you to get in touch with them as well as promoting their insurance policies.
Email More Than
For queries in writing, there’s the option to send emails to the More Than general enquiries address enquiries@morethan.com. In the body of your email, you should include your policy number, name and contact information so that More Than can reply within 24 hours on weekdays.
More Than Social Media Accounts
If you’re active on social media, More Than has pages on a range of sites, meaning that you can also get in touch online.
- For instance, you can message any questions to More Than’s official Facebook page
- www.facebook.com/morethan
- Alternatively, why not tweet any you queries you have to their Twitter feed
- twitter.com/morethan
- Check out their business profile page on LinkedIn
- www.linkedin.com/company/more-th-n