Contact Google Customer Support on their freephone number 0800 328 6081 for technical advice for a Play Store app, Android device and your AdWords account.
Store support – 0800 328 6081
Phone the Google Play Store for free by calling their freephone contact number 0800 328 6081 for technical support with an app that you purchased, where you can also get troubleshooting on their range of Chromebook laptops and Pixel phones. Furthermore if you have made an order you can call this helpline to track your delivery and to notify them that you will no longer be available on the due date so that they can rearrange your delivery time. Additionally you should call this number if you are unable to make an order and if you believe you have been overcharged for your purchase in order for them to get you a refund as quickly as possible. Similarly if you or your children have mistakenly made an in-app purchase then you can call Google to get a refund.
Calls to Google’s customer service helpline 0800 328 6081 are free of charge from all UK landline and mobile phones. Lines are open from 8am-8pm Monday-Friday and 9am-5pm Saturday-Sunday however reduced opening hours or closures may be in affect on bank holidays.
Account support – 0800 328 6081
Contact Google on their main technical support helpline 0800 328 6081 for free if you are unable to send emails from your account. Therefore if you have forgotten your username or password you should call their customer support team in order to get them reset for you. Similarly if you believe someone has fraudulently accessed your account then you can call them so that they can block your account in order to prevent the criminal from doing further damage. By contrast if you have been blocked from your own account then you should call this helpline to regain your rightful access.
Gift cards – 0800 328 6081
Phone 0800 328 6081 for free to contact Google Play about your gift card, whereby you can top up a voucher and get assistance if your card isn’t working when ordering one of their products online. Moreover you should call this helpline to report your card as being lost or stolen in case they will allow you to redeem your credit online.
Nest troubleshooting – 0800 026 1478
Contact Google on their dedicated freephone number 0800 026 1478 for Nest customers which you can use for technical support with your smart thermostat or to place an order to efficiently control your heating remotely. They also offer a range of alarm systems and CCTV cameras therefore you should call this department in order to get further information about these products, where you can also place an order over the telephone.
G Suite – 0800 169 0455
Contact Google on their official business support phone number 0800 169 0455 for assistance with your G Suite product, formerly known as Google Apps. Therefore you should call this number if your integrated cloud software isn’t working and if you would like them to train your employees in using their range of calendar, email and file-sharing services. Additionally if you require developer support for an app or software that you are creating then their specialist team of advisors can provide help. This helpline is open 24 hours a day, seven days a week and as it is a freephone number you can call it for free from any UK landline or mobile telephone.
AdWords – 0800 169 0409
Call Google for support with your AdWords account by calling their freephone contact number 0800 169 0409. Here you can get assistance with your billing, for example if you believe you have been overcharged for your advertising campaign then you can call their customer care team in order to receive a refund. Additionally if you require help setting up your ad then you can call this helpline to manage your budgets and bids for each of your campaigns. If you require admin assistance with your AdWords account then you can phone this helpline to get reminders for forgotten passwords and to add a new representative to your account.
Head office & complaints – 020 7031 3000
Contact Google on their London head office phone number 020 7031 3000 directly to make an official complaint. You can call this helpline regardless of which of their departments you wish to complain about so please dial this number if you are unhappy with a device or app that you purchased from them, similarly if you are dissatisfied with an online advert that you ran using their AdWords service. Alternatively if you would prefer to make your complaint in writing then please send your letters to their head office postal address below, where you can also send documents relevant to your dispute.
Complaints Department,
Google UK Ltd,
Belgrave House,
76 Buckingham Palace Road,
London,
SW1W 9TQ,
United Kingdom.
Google UK phone numbers
| Department | Phone number |
|---|---|
| Customer support – including Play Store | 0800 328 6081 |
| Nest | 0800 026 1478 |
| G Suite (formerly known as Google Apps) | 0800 169 0455 |
| AdWords | 0800 169 0409 |
| Head office and complaints | 020 7031 3000 |
Alternative ways to contact Google
Given their size as a multinational technology company it perhaps isn’t surprising that Google offer a number of ways in which you can contact them without calling their telephone helplines which include a postal address for your letters and pages on popular social media websites.
Email Google
Send Google an email by following the appropriate options on their official help website where you can also request a call-back or a live web chat.
Postal address
It is recommended that you contact Google by using their telephone helplines or by sending them an email as opposed to writing a letter to them as this is likely to be far slower, however you can still send your general enquiries via mail using their official postal address:
Google UK Ltd,
Belgrave House,
76 Buckingham Palace Road,
London,
SW1W 9TQ,
United Kingdom.
Connect with Google on social media
As well as their conventional customer service departments you can also contact Google via pages on some of the most popular social media websites across the globe, including an official page on their own Google+ network.
- Check out Google’s posts on Facebook
- www.facebook.com/GoogleUK
- Follow Google or send them a Tweet through Twitter
- twitter.com/Google
- Check out their company profile page on LinkedIn
- www.linkedin.com/company/google
- Watch their promotional videos on YouTube
- www.youtube.com/user/Google
- Check out their pics on Instagram
- www.instagram.com/google