Contact American Express on their UK customer service freephone number 0800 917 8047 to apply for a credit card, to manage your online rewards account and for travel insurance claims.
American Express customer services – 0800 917 8047
American Express customer services can be contacted for free on their freephone number 0800 917 8047 for new credit card applications, to check your balance and to transfer funds between your accounts. Please be aware that your eligibility for Amex cards is wholly dependent on your financial history therefore they have the right to reject your application if you have a poor credit rating.
You should also dial this number to confirm their annual interest rates which will affect the total amount you pay towards your debt and to check which rewards package is best suited to your lifestyle. Regardless of whether you have a blue, gold, green or RED American Express card you should have the full details of your account to hand when you phone so that the customer care advisor can direct you to the correct department as swiftly as possible. Similarly if you would prefer to have an American Express charge card where you have to pay back your account balance in full each month then call this helpline for full details. Finally if you are having difficulties making repayments towards your credit card debt you should call this helpline immediately to request assistance otherwise they may be able to recoup the losses from your personal property.
American Express customer services are open 24 hours a day, seven days a week however there may be an automated service in effect outside of conventional office hours and on certain public holidays such as Christmas days. Freephone numbers such as the Amex helpline are free to call from all UK landline and mobile devices however calls from public payphones may not be accepted.
Report a lost or stolen American Express card – 0800 917 8047
Contact American Express on their 24-hour phone number 0800 917 8047 to report your credit card as being lost or stolen, thus preventing criminals from fraudulently accessing your account. Amex will then send a replacement card to your home address as swiftly as possible, in the meantime you can phone this helpline for advice on how to access funds without your card and to track your new card through the postal system.
Complain to American Express – 0800 917 8047
Phone American Express on their freephone contact number 0800 917 8047 to make a complaint about your credit card bills, rewards package or membership. For instance if you believe you should have more points on your membership account you can apply for compensation so that you can claim the correct reward. Furthermore if you suspect you have been underpaid on an insurance claim or been unfairly rejected for a credit card then you can call this number to appeal against their decision. Alternatively you may submit your complaints in writing by posting a letter to the American Express head office address:
American Express,
Department 333 (Complaints),
1 John Street,
Brighton,
East Sussex,
BN88 1NH,
United Kingdom.
American Express credit cards – phone numbers
| American Express credit card | Phone number |
|---|---|
| Standard & rewards credit cards | 0800 917 8047 |
| American Express Nectar credit card | 0800 917 8015 |
| British Airways Amex credit card | 0800 917 8020 |
| Blue card enquiries | 0800 917 8049 |
| American Express RED | 0800 917 8012 |
| Standard Preferred Guest products | 0800 917 8019 |
| Platinum charge card | 0800 917 8054 |
| Platinum travel charge card | 0800 032 7725 |
| Gold charge card | 0800 917 8050 |
| American Express centurion card | 0808 100 5050 |
Contact American Express from outside the UK: +44 1273 696 933
Phone American Express customer services from outside the UK on their international contact number +44 1273 696 933 to apply for a credit card if you are planning on moving to the country, to check your balance and to query a payment on your most recent bill. If you have lost your Amex card whilst travelling overseas you can call this helpline for support and for booking assistance if you were planning on purchasing your return tickets using your product. You may also have to call in advance if you have lost your card if you still wish to use the exclusive American Express lounges available in many international airports.
American Express travel insurance – 0800 028 7573
American Express travel insurance can be phoned for free by dialling their freephone contact number 0800 028 7573 for new quotes, policy renewals and to upgrade to multi-trip cover. When taking out a travel policy you should ensure that you submit all relevant medical information such as pre-existing conditions as your right to make a claim may be invalidated if you do not enclose this information. If you have suffered a medical emergency or been the victim of theft whilst abroad you may call the appropriate number from the table below to submit a claim for compensation.
American Express travel insurance phone numbers
| Travel insurance department | American Express contact number |
|---|---|
| Travel insurance customer services | 0800 028 7573 |
| Emergency assistance | +44203 126 4134 |
| Non-emergency travel insurance claims | 203 126 4135 |
American Express pet insurance – 0330 123 1924
Contact American Express pet insurance on their dedicated telephone number 0330 123 1924 to get a quote to cover veterinary bills, to add another animal onto an existing policy and to notify Amex that your pet has passed away. You can also call this helpline to determine whether they offer insurance for rare breeds, reptile species and dangerous animals. This helpline is open from 8:30am-6pm Monday-Friday so you will be unable to file a claim on your American Express pet insurance policy on weekends.
Amex pet insurance phone numbers
| Pet insurance department | Phone number |
|---|---|
| American Express pet insurance (customer services and claims) | 0330 123 1924 |
| Get a quote for Amex pet insurance | 0800 038 0846 |
Gadget insurance – 0800 917 7682
Phone American Express for free by calling their freephone contact number 0800 917 7682 for enquiries about their range of gadget insurance policies which protect your phone, tablet, camera and laptop against technical faults as well as theft. You can even add gadgets to an existing policy, for a corresponding increase in your premiums, which is ideal for protecting family devices used by several members of your household.
Amex gadget insurance telephone numbers
| Gadget insurance department | Phone number |
|---|---|
| Amex gadget insurance customer services | 0800 917 7682 |
| Get a quote for American Express gadget insurance | 0345 600 6235 |
Identity Defence Platinum – 0800 030 4714
Call the American Express Identity Defence Platinum team on their freephone contact number 0800 030 4714 to access your credit report, to check a recent alert on your account and to download an update to your online defence software. If you disagree with a record on your credit history then you may call this helpline to ask how to correct an error on your rating.
American Express corporate business cards – 0800 917 8031
Contact American Express corporate support on their freephone number 0800 917 8031 to apply for a business credit card, to update your account and to order another card for an employee. You can also phone this number to adjust your contract if your company’s income has increased significantly, by contrast you should dial this number to downgrade your product if your revenues have recently suffered. Please note that several American Express business cards have dedicated customer service helplines therefore please consult the table below to identify the correct phone number to dial.
Amex – corporate and business customer services
| American Express business department | Corporate phone number |
|---|---|
| Amex corporate card | 0800 917 8031 |
| International corporate card support | +44 1273 622 600 |
| Platinum corporate card | 0800 032 7646 |
| Get support with your Platinum corporate card from abroad | +44 1273 721 010 |
| British Airways corporate card | 0800 917 8016 |
| International support for BA corporate cards | +44 1273 689 955 |
| Platinum business charge card | 0800 032 7106 |
| Gold and Green American Express cards | 0800 917 8043 |
| Basic charge card enquiries | 0800 917 8045 |
American Express UK – contact numbers
| American Express department | Telephone number |
|---|---|
| Standard & rewards credit cards | 0800 917 8047 |
| American Express Nectar credit card | 0800 917 8015 |
| British Airways Amex credit card | 0800 917 8020 |
| Blue card enquiries | 0800 917 8049 |
| American Express RED | 0800 917 8012 |
| Standard Preferred Guest products | 0800 917 8019 |
| Platinum charge card | 0800 917 8054 |
| Platinum travel charge card | 0800 032 7725 |
| Gold charge card | 0800 917 8050 |
| American Express centurion card | 0808 100 5050 |
| Travel insurance customer services | 0800 028 7573 |
| Amex travel insurance – emergency assistance | +44203 126 4134 |
| Non-emergency travel insurance claims | 203 126 4135 |
| American Express pet insurance (customer services and claims) | 0330 123 1924 |
| Get a quote for Amex pet insurance | 0800 038 0846 |
| Amex gadget insurance customer services | 0800 917 7682 |
| Get a quote for American Express gadget insurance | 0345 600 6235 |
| Identity Defence Platinum | 0800 030 4714 |
| Amex corporate card | 0800 917 8031 |
| International corporate card support | +44 1273 622 600 |
| Platinum corporate card | 0800 032 7646 |
| Get support with your Platinum corporate card from abroad | +44 1273 721 010 |
| British Airways corporate card | 0800 917 8016 |
| International support for BA corporate cards | +44 1273 689 955 |
| Platinum business charge card | 0800 032 7106 |
| Gold and Green American Express cards | 0800 917 8043 |
| Basic charge card enquiries | 0800 917 8045 |
Alternative ways to contact American Express
American Express recognise that calling their customer service team may not be a convenient option for all their cardholders, therefore they offer online and postal addresses for written enquiries. Additionally they have several public profiles on social media networks where you can browse their rewards options and post public messages including complaints.
Write to American Express
You can send written enquiries to American Express by posting your letters to their UK head office address which is provided below. Please do not include sensitive information such as online account passwords as letters can be intercepted and are therefore not secure.
American Express,
1 John Street,
Brighton,
East Sussex,
BN88 1NH,
United Kingdom.
Email American Express
Customers can send online messages to American Express by going to their contact listings webpage, here you can follow the relevant links to send an email. Furthermore you will also be able to find links to live chat services as well as password reset functions if you have forgotten the login details for your online account.
American Express social media profiles
American Express maintain several profiles on social media websites which serve as a way of advertising their rewards deals as well as preferential interest rates for their members. In return customers can post public messages to these accounts which may resolve enquiries faster than traditional methods.
- Connect with American Express over Facebook
- www.facebook.com/AmericanExpressUK
- Send a tweet to the Amex Twitter helpdesk
- twitter.com/AmexUK
- Watch adverts published on the American Express YouTube channel
- www.youtube.com/user/AmericanExpress
- Learn more about American Express on their LinkedIn profile
- www.linkedin.com/company/american-express