Contact the DVLA enquiries team by calling 0870 183 0650 at 13p/min plus access charge, or use their mobile-friendly local-rate contact number 0300 790 6801.
DVLA Customer Services – 0870 183 0650
To contact DVLA customer services for general enquiries and complaints, phone 0870 183 0650 or call using the mobile-friendly 0300 790 6801 number. The DVLA (Driver & Vehicle Licensing Agency) handles all aspects of driver and vehicle registration and licensing within the United Kingdom. DVLA recommends contacting them through the department relevant to your query/complaint (see DVLA Contact Numbers table below), however use the above numbers if you are unsure of which department to contact.
DVLA Vehicle Tax & SORN – 0300 790 6802
Phone 0300 790 6802 to contact the vehicle tax and SORN (statutory off road regulation notice) department of DVLA. This number should be used to contact DVLA to get your vehicle tax, check/change vehicle tax, get tax information, and to make a statutory off road regulation notice (SORN). This number is available to contact 8am-7pm Monday-Friday and 8am-2pm Saturday (closed Sunday), and is charged at standard UK local call rates.
You can also write to the DVLA vehicle tax & SORN department using their postal address:
Vehicle Customer Services,
DVLA Driving Licences & Application – 0300 790 6801
Phone a DVLA driving licence customer service advisor by calling the local-rate contact number: 0300 790 6801. You should contact this number for any queries related to your driving licence, as well as to replace a lost/stolen/damaged driving licence, make or apply for a DVLA driving licence and to change or view your driving licence details. This is a standard UK local-rate phone number, and is open Monday-Friday 8am-7pm and Saturday 8am-2pm (closed on Sunday).
To write to the DVLA driving licence department, use the official postal address here:
Drivers Customer Services,
DVLA Vehicle Registration & Log Books (V5C certificates) – 0300 790 6802
Contact DVLA Vehicle Registration (who also handle vehicle V5C log book certification) by calling 0300 790 6802. This phone number will put you through to a customer service advisor who will help you with your query. To register a vehicle, tell DVLA that you have bought or sold a vehicle, get a vehicle log book (V5C) or put on / take off a vehicle registration plate then you should call this number. If you want to import a vehicle into the UK, or export a vehicle from the UK, then you should also contact this number. This number is charged at UK local rates (3p-12p from landlines, 3p-45p per minute from mobiles if not using minutes included in tariff, check providers for details) and is open 8am-7pm Monday-Friday and 8am-2pm Saturday (not available on Sunday).
You can also write to DVLA for vehicle registration, use their official vehicle customer services postal address which is provided here:
Vehicle Customer Services,
DVLA, Drivers’ Medical Enquiries – 0300 790 6806
If you have a medical enquiry and need to contact DVLA, phone their helpline using the number: 0300 790 6806. Customer service advisors on this line will be able to provide you with information on driving with a medical condition or disability, how to inform DVLA of medical conditions, and how to reapply for a driving licence following a medical condition. This phone number is open 8am-5:30pm Monday-Friday and 8am-1pm Saturday (closed Sunday). Calls to this number cost the same as standard UK local rate costs.
Contact DVLA drivers’ medical enquiries by post using their postal address here:
Drivers’ Medical Enquiries,
DVLA Driver Check Service – 09061 393 837 *
If you need to check an employee’s driving licence information, the contact phone number for DVLA is 09061 393 837.
* Please note that this is a premium-rate phone number, and will cost up to £3.71 per minute from UK landlines (contacting this phone from a mobile will cost up to £4.04). Also note that you should obtain the driver’s permission before contacting DVLA about them.
DVLA Welsh Language Enquiries – 0300 790 6819
For Welsh language DVLA queries (ymholiadau gyrwyr a cherbydau i siaradwyr Cymraeg) contact the phone number (rhif ffôn): 0300 790 6819. This is a UK local rate phone number, and is open Monday-Friday (Dydd Llun i ddydd Gwener) 8am-7pm and Saturday (Dydd Sadwrn) 8am-2pm.
DVLA Contact Numbers
|DVLA Customer Services||0870 183 0650|
|Vehicle Tax, SORN, Vehicle Registration, V5C Certificates (Log Books)||0300 790 6802|
|Driving Licence Applications||0300 790 6801|
|Drivers’ Medical Enquiries||0300 790 6806|
|DVLA Driver Check Service||09061 393 837|
|Welsh Language Enquiries||0300 790 6819|
- 0870 numbers are upper business-rate numbers, costing 13p per minute plus an additional charge by your phone company (access charge). Calls made from mobiles often cost more than from landlines (but not always). 0843 numbers are usually not compatible with inclusive free minutes allowances.
- 0843 numbers are lower business-rate numbers, costing 7p per minute plus access charge, and 0843 numbers are also typically not compatible with inclusive free minutes allowances.
- 0300 numbers are local-rate numbers, costing no more than 01 and 02 (geographic) numbers and are usually compatible with inclusive free minutes allowances.
- 09 numbers are premium-rate numbers, costing a flexible amount set by the number owner – the cost of calling an 09 number ranges from about 50p per minute right up to around £5 per minute.
Alternative ways to contact the DVLA
Using their online contact forms
To email the DVLA, use their official site’s web-based contact forms at https://emaildvla.direct.gov.uk/emaildvla/cegemail/dvla/en/index.html – simply follow the appropriate link for your enquiry.
You can also order DVLA driving licence application forms, change of details forms, and vehicle tax forms online on the Department for Transport’s website: https://forms.dft.gov.uk/order-dvla-forms/ .
DVLA has a variety of social media profiles which can be accessed via the links below in order to follow, like and message them in an informal manner.
- DVLA on Twitter – visit twitter.com/DVLAgovuk to view the DVLA’s Twitter profile and send them a Tweet or DM with your feedback or enquiry
- DVLA on Facebook – visit facebook.com/dvlagovuk to view the DVLA’s Facebook profile and like it or send a message in private or in public for others viewers to respond to
- DVLA on YouTube – go to youtube.com/user/dvlagov to see the DVLA’s YouTube videos – like them, comment on them, or send them a private message via their YouTube account
- DVLA’s official blog – you can access the DVLA’s official blog, which is hosted by the GOV.UK web team, by going to this subdomain of the GOV.UK website: dvladigital.blog.gov.uk