LV= Contact Number: 0800 085 5663

Contact LV= customer services on their freephone number 0800 085 5663 for general enquiries about your car insurance policy, for home cover quotes and to make a claim following an emergency.

 

LV= car insurance – 0800 085 5663

LV= Car Insurance

Contact Liverpool Victoria (LV=) on their car insurance phone number 0800 085 5663 for free to make general enquiries about their vehicle policies such as the cost of adding optional extras to your cover such as breakdown protection and windscreen replacement.

If you have recently bought a new car you can call this helpline to enquire about the cost of adding it to your existing cover to from a multi-car policy. You may also phone this helpline Alternatively if you want to get a quote on the cost of insuring your car with LV= or you need to make a claim following an accident you should examine the table below to find the correct customer service helpline to call.

The LV= car insurance helpline 0800 085 5663 is free to call from all mobiles and landlines within the UK. Lines are open from 8am-8pm Monday-Friday, 9am-5pm Saturday, 10am-4pm Sunday and 9am-5pm during bank holidays (excluding Christmas Day).

 

LV= car insurance helplines

Department Telephone number
Customer services (policy dated on or after 6th November 2017) 0800 085 5663
General enquiries (policy dated before 6th November 2017) 0800 202 8463
Get a quote for LV= car insurance 0800 202 8486
Policy renewals 0800 202 8465
Make a car insurance claim 0800 202 8464
Claim on your vehicle policy from abroad +441202 559 261
LV= breakdown recovery 0800 202 8487
International roadside assistance +441202 292 971
Classic car policy changes 0800 085 5663
Get a quote on the cost of covering your classic motor 0800 023 2638
LV= classic car insurance claims 0800 032 2577
Renew your classic car policy 0800 316 4862
Roadside assistance for classic vehicle policyholders 0800 929 111

 

Motorbike cover – 0800 085 5663

Phone LV= on their dedicated contact number 0800 085 5663 for all general enquiries about your motorbike policy, including renewals and accident claims. Moreover you should dial this number to cancel your insurance if you have sold your motorcycle, however be aware that you may be charged an early cancellation fee under some policies. You should also call this helpline to add cover for your accessories, such as helmets and leathers, to your policy.

 

Motorbike insurance numbers

Department Contact number
Motorbike insurance customer services 0800 085 5663
Motorcycle cover quotes 0800 316 1225
Make a claim on your bike insurance policy 0800 032 2577

 

Home cover – 0800 085 5664

Contact LV= home insurance via their customer service phone number 0800 085 5664 for free to get a quote on the cost of protecting your home against emergencies such as fire, theft and flooding. Existing policyholders may also dial this helpline to renew their policy and to add valuable items to their contents cover, however note that your premiums are likely to be affected accordingly. In the unfortunate circumstance where you need to make a claim on your policy you should get in touch with an advisor who will arrange alternative accommodation until the incident is resolved. Please note that this freephone number should only be used by LV= home insurance customers who took out their policy after 22nd May 2018, if you have an earlier policy then you should call their alternative helpline 0800 633 5212 which is also free of charge. Both lines are open 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday, although reduced opening hours can be expected during UK bank holidays.

 

Home insurance helplines for LV= customers

Department Phone number
Customer services (policy taken out after 22nd May 2018 0800 085 5664
Customer services (policy dated before 22nd May 2018) 0800 633 5212
Claims 0800 032 2844
Overseas home insurance claims +441202 296 762
Report a home emergency 0800 028 5988
Get a quote for home insurance 0800 023 2638
House policy renewals 0800 681 6272
Legal advice helpline 0800 028 5411
Report identity fraud 0800 028 5447

 

Landlord policies – 0800 028 5165

Landlords can contact Liverpool Victoria (LV=) on their dedicated freephone number 0800 028 5165 for general enquiries about their buy-to-let property insurance policies. For instance if you have recently acquired an additional house to your portfolio you can call this helpline for a quote on the cost of adding it to your existing policy. Furthermore if your tenants have reported an emergency such as fire or boiler breakdown you can call this number to make a claim on the repair costs. Please note that this number is only open 9am-5:30pm Monday-Friday hence this office is closed during weekends.

 

LV= landlord insurance phone numbers

Department Phone number
Customer services 0800 028 5165
Get a quote for landlord insurance 0800 234 6275
Make a claim on your landlord policy 0800 028 5168
Landlord legal advice 0800 032 1143

 

Travel insurance – 0800 707 6966

Contact LV= travel insurance for free by dialling their freephone telephone number 0800 707 6966 for quotes, claims and renewal enquiries. You should also phone this helpline to add extra cover to your policy, for instance to insure against injuries incurred as a result of skiing. If you or a member of your party suffers a medical emergency whilst abroad then please phone their 24 hour emergency helpline +44 1243 621 537 for immediate assistance.

 

Travel insurance contact numbers

Department Phone number
Customer services 0800 707 6966
24 hour emergency helpline 01243 621 537
Non-emergency travel claims 0800 707 6967
Travel insurance quotes 0800 022 3919
Pre-travel advice line (visas & vaccinations) 0800 707 6971

 

Pet policies – 0800 756 8563

Phone LV= for free on their freephone contact number 0800 756 8563 for general enquiries about their range of pet insurance policies. Here you can renew your cover, find your nearest affiliated veterinary surgeon and notify them of a change in your address so that your pet’s microchip details can be updated. Lines are open from 8am-8pm Monday-Friday and 9am-5pm Saturday.

 

Contact details for LV= pet insurance policyholders

Department Phone number
General enquiries and renewals 0800 756 8563
Get a quote for LV= pet insurance 0800 022 3906
Pet insurance claims 0800 756 8567

 

Life insurance – 0800 678 1906

Phone LV= life insurance on their customer care contact number 0800 678 1906 to get a quote, for advice about their range of over 50’s products and to update your bank details. If you would like to increase the lump sum available to your loved ones following your death you can call this helpline to increase your monthly payments, however note that some policies are ineligible for this service. In the tragic circumstances where you need to make a claim on a life insurance policy you can call their trained advisors for support and further information about the remuneration process.

 

LV= life insurance telephone numbers

Department Phone number
Customer services 0800 678 1906
Get a life insurance quote through LifeSearch 0800 197 2266
Life insurance claims (policy numbers in the format of 123456-0001-5N or 1234567-0001-A) 0800 756 5869
Life insurance claims (policy beginning with letter A, B, C, F, L, R, T, U, V or X) 0800 550 050

 

Pension products – 0800 032 9301

Contact LV= on their customer service telephone number 0800 032 9301 for information about your pension pot, to increase your monthly contributions and to confirm the funds currently available to you. You may also call this helpdesk to request policy documents and to report a change of address. Please note that this helpline is only suitable for pension customers, therefore if you hold another type of retirement product with Liverpool Victoria you should phone the relevant helpline from the table below.

 

LV= pension & annuity contact numbers

Department Phone number
Pension enquiries 0800 032 9301
Annuity policy information 0800 028 8975
Drawdown products 0800 085 5283
Annuity advice 0800 032 9124

 

Investment products – 0800 756 8516

Phone the Liverpool Victoria (LV=) investment team for free via their freephone contact number 0800 756 8516 for confidential financial advice from a trained advisor. Existing customers may also phone this helpline to track their investment performance and to add further funds into their account. Lines are open from 9am-5:30pm Monday-Thursday and 9am-5pm Friday, therefore you will not be able to monitor your investment funds over the weekend.

 

LV= investment contact numbers

Department Phone number
Investment products 0800 756 8516
Flexible Guarantee and All-in-one bonds 0800 681 6292
ISA savings accounts 0800 681 6293

 

Head office – 01202 292 333

Contact LV= via their head office telephone number 01202 292 333 to make a formal complaint about a mis-sold insurance policy, unfair increases in your monthly premiums or regarding the rude conduct of a member of staff. Likewise if you believe that you have been underpaid on an insurance claim you can dial this number to request a reconsideration so that you receive the correct amount of compensation. Alternatively you can write a formal letter of complaint to LV= by posting it to their head office address in Bournemouth:

Liverpool Victoria (LV=),
County Gates,
Bournemouth,
Dorset,
BH1 2NF,
United Kingdom.

 

LV= contact numbers

Department Phone number
Customer services (car insurance policy dated on or after 6th November 2017) 0800 085 5663
General enquiries (car insurance policy dated before 6th November 2017) 0800 202 8463
Get a quote for LV= car insurance 0800 202 8486
Motor policy renewals 0800 202 8465
Make a car insurance claim 0800 202 8464
Claim on your vehicle policy from abroad +441202 559 261
LV= breakdown recovery 0800 202 8487
International roadside assistance +441202 292 971
Classic car policy changes 0800 085 5663
Get a quote on the cost of covering your classic motor 0800 023 2638
LV= classic car insurance claims 0800 032 2577
Renew your classic car policy 0800 316 4862
Roadside assistance for classic vehicle policyholders 0800 929 111
Motorbike insurance customer services 0800 085 5663
Motorcycle cover quotes 0800 316 1225
Make a claim on your bike insurance policy 0800 032 2577
Home insurance customer services (policy taken out after 22nd May 2018 0800 085 5664
Home insurance customer services (policy dated before 22nd May 2018) 0800 633 5212
House policy claims 0800 032 2844
Overseas home insurance claims +441202 296 762
Report a home emergency 0800 028 5988
Get a quote for home insurance 0800 023 2638
House policy renewals 0800 681 6272
Legal advice helpline 0800 028 5411
Report identity fraud 0800 028 5447
Landlord insurance customer services 0800 028 5165
Get a quote for landlord insurance 0800 234 6275
Make a claim on your landlord policy 0800 028 5168
Landlord legal advice 0800 032 1143
Travel insurance customer services 0800 707 6966
24 hour emergency helpline 01243 621 537
Non-emergency travel claims 0800 707 6967
Travel insurance quotes 0800 022 3919
Pre-travel advice line (visas & vaccinations) 0800 707 6971
Pet insurance – general enquiries and renewals 0800 756 8563
Get a quote for LV= pet insurance 0800 022 3906
Pet insurance claims 0800 756 8567
Life insurance customer services 0800 678 1906
Get a life insurance quote through LifeSearch 0800 197 2266
Life insurance claims (policy numbers in the format of 123456-0001-5N or 1234567-0001-A) 0800 756 5869
Life insurance claims (policy beginning with letter A, B, C, F, L, R, T, U, V or X) 0800 550 050
Pension enquiries 0800 032 9301
Annuity policy information 0800 028 8975
Drawdown products 0800 085 5283
Annuity advice 0800 032 9124
Investment products 0800 756 8516
Flexible Guarantee and All-in-one bonds 0800 681 6292
ISA savings accounts 0800 681 6293
Head office 01202 292 333

LV= Website

 

Alternative ways to contact LV=

Customers who are unable to telephone LV= are recommended to contact the insurance broker in writing by either posting a letter or by communicating via their email address. Alternatively you may wish to send a message via their various social media profiles, which also promote their policy prices.

 

Write to LV=

You can write to LV= customer services with your general enquiries and feedback about your insurance policy by posting your letters to their head office address which is provided below. However please be aware that they do not currently accept cheque payments to this address unless these have been previously approved by an advisor.

LV=,
County Gates,
Bournemouth,
Dorset,
BH1 2NF,
United Kingdom.

 

Email LV=

You can email LV= with general enquiries by using their online address feedback@lv.com, where you can also register a complaint about your policy. However if you have a specific enquiry about your insurance you are likely to recieve a quicker response by visiting the help-page specific to your type of policy which you can access via the LV= website.

 

Social media

Message LV= via Facebook
www.facebook.com/lv
Send a tweet to LV= through Twitter
www.twitter.com/lv
Watch LV= insurance adverts via their YouTube channel
www.youtube.com/user/lv
Add LV= to your circles on Google+
plus.google.com/+LV-LiverpoolVictoria
Get LV= careers information through their LinkedIn profile
www.linkedin.com/company/lv