TK Maxx Contact Number: 0870 025 0265

Phone TK Maxx customer services on 0870 025 0265 or by calling their local-rate phone number 01923 473 561 to speak to a UK-based advisor about their handbags, dresses and men’s clothing items.

 

TK Maxx Customer Service Team – 01923 473 561

TK Maxx (staff outside)

Contact TK Maxx UK customer services by calling their local-rate phone number 01923 473 561 or via 0870 025 0265, which is charged at a rate of 13p per minute from landlines. You can call these helplines to get information about their in-store and online products and services, to track an online delivery, cancel an order and to arrange a return for a TK Maxx product.

If you need to return a product that you bought in store you should return it to the shop, if you bought a product online and you would like to return it you should return it to their dedicated returns address:

TK MAXX Returns,
DHLSC,
Unit 1,
Waver Way,
Rugby,
CV23 0XF,
United Kingdom.

01923 473 561 is open 9am-6pm Monday-Friday and 9am-5pm, so please be aware that this helpline is certainly closed on Sundays and may also be closed or operate reduced opening times on UK bank holidays. Calling this number will cost you the same as equivalent calls to all other UK 01 and 02 phone numbers.

 

Gift Cards & Vouchers

Phone TK Maxx customer services on their main contact number 01923 473 561 if you have an enquiry about your gift card or an eVoucher. You can phone this number to report a lost or stolen gift card, to resolve a problem with your gift card (for example it isn’t working in store) or to check the balance on your gift card – which you can also do online by going to their website www.tkmaxx.com/gift-cards/icat/giftvouchers.

 

TK Maxx Complaints & Head Office – 01923 473 000

Contact TK Maxx on their head office phone number 01923 473 000 to make a complaint about their stores, service or staff members. They advise that you firstly call their customer service helpline 01923 473 561 to see if their advisors can resolve your complaint, however if this is unsuccessful or you have a more serious complaint you should phone 01923 473 000. If you would like to make a complaint in writing you should send your letter to their official postal address:

Complaints Department,
TK Maxx and HomeSense,
50 Clarendon Road,
Watford,
WD17 1TX,
United Kingdom.

If your complaint is still unresolved after contacting TK Maxx you can escalate your complaint to an alternative dispute resolution (ADR) scheme. You can choose any official scheme that you want to but they recommend that you contact The Retail Ombudsman, who specialise in commercial & retail complaints, by calling their UK phone number 0845 680 3548. You can also email The Retail Ombudsman by using their enquiries address equiries@theretailombudsman.org.uk or if you need to send them documents relevant to your complaint by post please write using this postal address:

The Retail Ombudsman,
33 floor Euston Towers,
286 Euston Road,
London,
NW1 3DP,
United Kingdom.

 

Property Enquiries

If you are a property owner and you are interested in renting out or selling your property to TK Maxx please contact their UK acquisitions manager on their main contact number 01923 473 338 or mobile phone number 07961 636 233. You can also email the acquisitions manager using their personal email address jonathan_doyle@tjxeurope.com. Alternatively if you want to rent out a particularly important building or if you are interested in constructing a bespoke store for the company you should contact their Europe Property Director on their office phone number 01923 473 736 or personal mobile number 07831 550 833, or if you would prefer to send this manager an email you should use their address Patrick_turnbull@tjxeurope.com. Alternatively if you would like to become an official contractor for store renovations and maintenance you should email their store development team contractor_enquiries@tjxeurope.com.

Full List of TK Maxx Property Phone Numbers

Property Manager Contact Number
Acquisitions Manager Office: 01923 473 338
Mobile: 07961 636 233
Property Director Office: 01923 473 736
Mobile: 07831 550 833
Poland Acquisitions Office: 01923 473 879
Mobile: 07843 511 301

 

Media Enquiries – 0207 309 1067

Contact TK Maxx if you are a member of the press by calling their media office phone number 0207 309 1067. You can also email their PR team by using their dedicated address tkmaxxuk@ogilvy.com for UK-based media enquiries or alternatively you can use their tkmaxx@ogilvy.com address if your story relates to their wider European business.

 

Get a Job with TK Maxx Careers – 00800 333 80033

Phone TK Maxx on their careers contact number 00800 333 80033 to apply for management roles and head office jobs. If you would like to apply for a job in a store please apply directly to the store you wish to join. You can apply for head office and managerial roles online by going to their careers website www.tkmaxx.com/content/ebiz/tkmaxx/resources/careers/index.html, or if you would prefer to apply to TK Maxx in writing you should send a covering letter and CV to their head office using this address:

Talent Acquisition,
TK Maxx and HomeSense,
50 Clarendon Road,
Watford,
WD17 1TX,
United Kingdom.

 

List of Important TK Maxx UK Phone Numbers

TK Maxx Department Contact Number
Customer Services 01923 473 561 & 0870 025 0265
Complaints & Head Office 01923 473 000
Media Enquiries 0207 309 1067
Careers 00800 333 80033

TK Maxx (in-store)

 

Other Ways You Can Contact TK Maxx

TK Maxx offer a number of ways you can contact them along with their helplines, such as email addresses, postal teams and advisors on social media. You can find full information about these various methods in this section.

 

Send an Email to TK Maxx

If you would rather email TK Maxx customer services as opposed to calling them you should use their official email address customerservice@tjxeurope.com for any query about a product, their service or their stores.

 

Write to TK Maxx

If you would like to send a letter to TK Maxx to give them feedback about the service you received or to make a general enquiry about any aspect of their business you should use their official postal address:
Customer Service Team,
TK Maxx and HomeSense,
50 Clarendon Road,
Watford,
WD17 1TX,
United Kingdom.

 

Store Locator

You can use the official TK Maxx store locator www.tkmaxx.com/store-locator/page/storelocator to find your nearest shop by entering your town or postcode or by clicking on an interactive map.

 

Check out TK Maxx on Social Media

TK Maxx runs a number of pages on the most popular social media websites in order to help advertise their products and stay in touch with their customers, particular those in their teens & early-twenties. Links to all of TK Maxx’s official social media pages can be found in the list below.

See TK Maxx’s Facebook Page
www.facebook.com/tkmaxx
TK Maxx on Google+
plus.google.com/+tkmaxx
Send TK Maxx a Tweet or DM on Twitter
twitter.com/TKMaxx_UK
Watch Youtube Videos from TK Maxx
www.youtube.com/user/LoveTKMaxx
TK Maxx’s Instagram Pics
instagram.com/tkmaxx
Learn about TK Maxx on their LinkedIn Page
www.linkedin.com/company/tk-maxx
TK Maxx on Pinterest
www.pinterest.com/tkmaxxuk